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Robert Half Logo Robert Half · Office Administration

Operations Specialist

United States, Ramsey · Job Posted May 20, 2026
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Job Description

We are looking for an Operations Specialist to support critical back-office activities for an organization near Mahwah, New Jersey. This Long-term Contract position is ideal for someone who is highly organized, detail-oriented, and comfortable managing contract-related processes in a fast-paced environment. The role will focus on maintaining accurate operational records, coordinating with internal departments, and providing responsive support to dealer partners and business teams.

Job Responsibility

  • Review and process dealer agreements, order details, pricing information, and supporting documents with accuracy across internal platforms
  • Maintain dealer account records by updating master data and ensuring information remains complete, current, and reliable
  • Support the setup of new dealer partners by gathering required details and entering information into company systems
  • Address questions from dealers and internal stakeholders related to agreement status, compensation matters, and account changes
  • Assist with compensation administration by helping identify and resolve payment or calculation discrepancies under leadership direction
  • Work closely with Sales, Customer Support, Finance, and Legal teams to address operational challenges and keep processes running efficiently
  • Track incoming service requests and help ensure responses are provided within established service expectations
  • Participate in team meetings, training activities, and process update sessions to remain informed on procedural and system changes
  • Contribute to audit support, reporting tasks, and additional operational projects as needed.

Requirements

  • Experience working with contracts, pricing validation, and business documentation in an operations or administrative environment
  • Strong accuracy in high-volume data entry and record maintenance with close attention to detail
  • Ability to manage account-related updates and coordinate information across multiple stakeholders
  • Familiarity with service request handling and meeting response timelines in a structured workflow
  • Working knowledge of SAP or similar enterprise systems used for transaction processing and record management
  • Effective written and verbal communication skills for supporting internal teams and external partners
  • Ability to organize priorities, follow established procedures, and manage multiple tasks in a fast-paced setting.

What we offer

  • medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan
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