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Operations Specialist

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Robert Half

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Location:
United States , Mahwah

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for an Operations Specialist to support critical operational activities for an Information Technology organization near Mahwah, New Jersey. This Contract position focuses on maintaining accurate records, coordinating contract and pricing administration, and providing responsive support to internal stakeholders and partner accounts. The ideal candidate brings strong attention to detail, comfort working with high-volume transactions, and the ability to keep multiple workflows moving efficiently in a fast-paced environment.

Job Responsibility:

  • Review agreements, order details, pricing information, and supporting documents to confirm accuracy and completeness across internal platforms
  • Maintain and update account records to ensure master data remains current, reliable, and properly documented
  • Support the setup of new partners by gathering required information and entering data accurately into internal systems
  • Address questions related to agreement progress, payment matters, and account maintenance
  • Assist with compensation activities and help investigate variances or issues while partnering with leadership for resolution
  • Work closely with Sales, Customer Support, Finance, and Legal teams to resolve operational concerns and improve day-to-day coordination
  • Track incoming requests and follow through on responses within established service expectations
  • Contribute to team discussions, training activities, audits, reporting tasks, and other operational projects as needed

Requirements:

  • Experience handling contracts, pricing details, and business documentation with a high level of accuracy
  • Strong background in account support, service request coordination, or operations administration
  • Ability to perform high-volume data entry while maintaining careful attention to detail
  • Familiarity with SAP and other enterprise systems used for transaction processing and record management
  • Effective written and verbal communication skills for working with external partners and internal departments
  • Strong organizational skills with the ability to manage multiple tasks and shifting priorities
  • Comfortable investigating discrepancies and supporting issue resolution in a structured environment
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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