CrawlJobs Logo
DELIVER Logo DELIVER · IT - Administration

Operations Specialist - Grocery

United Arab Emirates, Dubai · Job Posted May 10, 2026
Apply Position
Job Link Share

Job Description

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for an Operations Specialist to join our Dubai team. In this leadership role, you’ll act as the operational lead for a cluster of grocery and retail sites, driving performance and managing a team of field associates to deliver exceptional results across the UAE.

Job Responsibility

  • Cluster & Team Leadership: Oversee multiple grocery sites, mentoring a team of associates and senior associates. You’ll conduct performance reviews and build team capability through structured field coaching.
  • Performance Optimisation: Analyse key KPIs like B10s (picking time), picking accuracy, and rejection rates. You'll identify performance gaps and implement data-driven action plans to bring sites back on track.
  • Operational Audits: Conduct regular store walkthroughs to ensure strict adherence to our Standard Operating Procedures (SOPs) and quality standards.
  • Stakeholder Management: Act as the primary point of contact for partner management teams, collaborating cross-functionally with Supply Chain and Central Ops to resolve escalations.
  • Strategic Reporting: Consolidate cluster-level insights for Weekly and Monthly Business Reviews (WBR/MBR), presenting performance data and strategic recommendations to Regional Managers.

Requirements

  • Multi-Site Leadership: Significant experience (3–4 years) in grocery, retail, or last-mile operations, with a proven track record of managing teams and multiple locations.
  • Analytical Rigour: Strong understanding of grocery metrics (B10s, IUNS, rejections) and the ability to interpret complex dashboards to drive operational changes.
  • Stakeholder Influence: Excellent communication skills with the ability to manage relationships with both on-ground store staff and senior central leadership.
  • Technical Proficiency: Proficient in using mobile/tablet applications and operational reporting tools to track live performance.
  • Mobility: A valid UAE driving licence and access to your own transport are essential for this field-based leadership role.

Nice to have

  • Experience in scaling new store launches or "dark store" operations in the Middle East.
  • Project management experience in a high-growth tech or e-commerce environment.

What we offer

  • A competitive and comprehensive compensation and benefits package
  • Support with your visa and work permit process
  • Paternity and maternity benefits
  • Excellent learning and development opportunities and access to RooLearn
  • Regular social events
  • Comprehensive medical insurance (for employees, one dependent spouse and two dependent children)
  • Access to Headspace, a meditation and wellbeing app
  • Access to our Employee Assistance Plan
  • Life Insurance
  • 25 days annual leave
  • One day of paid leave per year to volunteer with a registered charity
  • Flight ticket allowance for expatriate employees
  • Free Deliveroo Plus: free delivery and access to special offers
  • Breakfast, snacks and drinks available in our office
  • Twice monthly lunch allowance
  • Some roles may be eligible for share awards
  • Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
DELIVER - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Operations Specialist - Grocery

8 matching positions

Wholesale Operations Support Specialist

In your role as the Wholesale Operations Support Specialist, at Pacific Alaska W...
Location
Location
United States , Anchorage
Salary
Salary:
17.00 - 20.00 USD / Hour
alaskacommercial.com Logo
Alaska Commercial Company
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Three years office experience, preferably in a retail or wholesale grocery environment
  • High school diploma or general education degree (GED) OR equivalent combination of education and experience
  • Proficient computer skills and comfortable learning other computer programs/systems
  • Proficient in 10-key
  • Must be detail and process oriented and possess critical thinking skills
Job Responsibility
Job Responsibility
  • Support and resolve customer issues, including shipment tracking, credits, and product availability
  • Resolve questions and discrepancies relating to order processing efficiently
  • Compile, sort, and verify data to be entered, review error reports, and enter corrections into the computer system
  • File source documents after entry and keep records of work completed
  • Accountable for all aspects of receiving, production of shipping documents, and invoicing
  • Support the PAW/SPAN team as required
What we offer
What we offer
  • Opportunity for growth and development
  • Competitive salary and benefits package
  • Dynamic and diverse culture
  • Fulltime
Read More
Arrow Right

Wholesale Operations Support Specialist

In your role as the Wholesale Operations Support Specialist, at Pacific Alaska W...
Location
Location
United States , Anchorage
Salary
Salary:
17.00 - 20.00 USD / Hour
alaskacommercial.com Logo
Alaska Commercial Company
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Three years office experience, preferably in a retail or wholesale grocery environment
  • High school diploma or general education degree (GED) OR equivalent combination of education and experience
  • Proficient computer skills and comfortable learning other computer programs/systems
  • Proficient in 10-key
  • Must be detail and process oriented and possess critical thinking skills
Job Responsibility
Job Responsibility
  • Support and resolve customer issues, including shipment tracking, credits, and product availability
  • Resolve questions and discrepancies relating to order processing efficiently
  • Compile, sort, and verify data to be entered, review error reports, and enter corrections into the computer system
  • File source documents after entry and keep records of work completed
  • Accountable for all aspects of receiving, production of shipping documents, and invoicing
  • Support the PAW/SPAN team as required
What we offer
What we offer
  • Opportunity for growth and development throughout the company
  • Competitive salary and benefits package
  • Dynamic and diverse culture
  • Fulltime
Read More
Arrow Right

Senior Marketing Specialist

We are seeking a creative, strategic, and results-driven Senior Marketing Specia...
Location
Location
United States , Fullerton
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Marketing, Business, Communications, or a related field
  • 5+ years of marketing experience within food manufacturing, food and beverage, consumer packaged goods (CPG), or related industries
  • Proven experience developing and executing successful marketing campaigns
  • Strong understanding of consumer marketing, brand management, product positioning, and market research
  • Experience supporting retail, grocery, club, foodservice, or distribution channels preferred
  • Proficiency with digital marketing platforms, social media management, email marketing, and website content management
  • Strong analytical skills with experience interpreting marketing metrics and campaign performance data
  • Excellent written, verbal, and presentation skills
  • Highly organized with strong project management and multitasking abilities
  • Advanced proficiency in Microsoft Office Suite
Job Responsibility
Job Responsibility
  • Develop and execute integrated marketing campaigns that support company growth objectives and brand strategy
  • Manage new product launches from concept through commercialization, including marketing plans, promotional materials, and go-to-market strategies
  • Collaborate with Sales, Product Development, Operations, and Leadership teams to align marketing initiatives with business goals
  • Create and manage marketing content across digital, print, social media, email, website, and trade show platforms
  • Analyze market trends, competitive activity, customer insights, and consumer behavior to identify opportunities for growth
  • Support retailer, distributor, and foodservice marketing programs through promotional campaigns, merchandising materials, and sales support tools
  • Manage social media strategy, content calendars, and digital engagement initiatives
  • Coordinate trade shows, industry events, customer presentations, and promotional activities
  • Track, measure, and report on marketing campaign performance, ROI, and key performance indicators
  • Assist in managing marketing budgets and vendor relationships
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Merchandising Manager

Location
Location
United States , Tampa
Salary
Salary:
86000.00 - 110000.00 USD / Year
keurigdrpepper.com Logo
Keurig Dr Pepper
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or general equivalency diploma (GED)
  • a bachelor’s degree in marketing, business management, or a related field is preferred
  • 3-5 years of relevant management/supervisory experience in retail management
  • 3-5 years of merchandising experience or relevant retail experience
  • Exceptional interpersonal and communication skills
  • Strong organizational and time management skills with a keen attention to detail and the ability to prioritize multiple projects and priorities
  • Ability to lift-up to 50 lbs repeatedly
  • Capability to push and pull up to 100 lbs repeatedly
  • Possession of a valid driver’s license and access to a reliable vehicle
  • Valid auto insurance
Job Responsibility
Job Responsibility
  • Foster an environment that promotes personal development of Merchandising Supervisors and their Merchandisers
  • Ensure Merchandising staffing is at Annual Operating Plan (AOP) staffing targets
  • Manage labor costs and Case Per Hour (CPH) targets in-line with AOP targets
  • Ensure, schematic compliance
  • manage day-to-day performance of teams to include all performance metrics
  • Drive company-wide product education initiatives to ensure members of all teams are well-versed in our present and future product offerings
  • Monitor retail pricing off-shelf display to maintain correct staffing levels
  • Utilize appropriate merchandising and management techniques to maximize the company’s return on inventory investment and space in stores
  • Develop and implement Merchandising strategies to enable Territory specific execution showcasing KDP brands
  • Work with Grocery Managers, Account Management, Supervisors, Merchandisers, and Reset Specialists to strengthen market and vendor relationships
What we offer
What we offer
  • Medical, Dental and Vision
  • Paid Time Off
  • 401(k) program with employer match
  • Mileage Reimbursement
  • Child & Elder Care
  • Adoption Benefits
  • Paid Parental Leave
  • Fertility Benefits
  • Employee Resource Groups
  • Breastmilk Shipping Services
  • Fulltime
Read More
Arrow Right

Deli Specialist

The Fresh Market & You: Our mission is to make everyday eating extraordinary for...
Location
Location
United States , Aiken
Salary
Salary:
Not provided
thefreshmarket.com Logo
The Fresh Market
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1+ years of experience in retail, grocery, restaurant, or hospitality operations
  • Strong attention to detail with organizational skills, ability to multitask, and work at a fast pace
  • Must be at least 18 years of age
Job Responsibility
Job Responsibility
  • Ensure all deli products meet freshness and quality standards, including proper rotation and dating
  • Execute planograms and maintain accurate product placement and signage
  • Coordinate with department leadership on ordering and replenishment of deli items
  • Verify deliveries for accuracy and freshness, ensuring proper receiving and storage procedures
  • Play a key role in compliance during key item transitions and promotional events
  • Follow all TFM policies, food safety requirements, and sanitation procedures
  • Engage guests with a friendly, helpful approach when on the sales floor
What we offer
What we offer
  • Team Member discount up to 40%
  • Early Earn Wage Access (up to 50% (max $500) of your earned wages on-demand per pay period)
  • 401K contribution and company match
  • Financial Wellness Program
  • Personal time off and additional time off purchase plans
  • Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
  • Discounts on pet insurance, daycare, event tickets, and many more
Read More
Arrow Right

Inventory Control Specialist

Our mission is to make everyday eating extraordinary for our guests. We create a...
Location
Location
United States , Aiken
Salary
Salary:
Not provided
thefreshmarket.com Logo
The Fresh Market
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in retail, grocery, restaurant, or hospitality operations
  • 1–2 years of experience coordinating teams
  • Ability to work in cold, wet, and physically demanding environments
  • Strong attention to detail with organizational skills, ability to multitask, and work at a fast pace
  • Must be at least 18 years of age
Job Responsibility
Job Responsibility
  • Collaborate with department managers to oversee all inbound and outbound deliveries
  • Monitor and maintain days-on-hand inventory targets for all departments
  • Maintain accurate beer, wine, and spirits inventory records and compliance with all applicable laws
  • Enforce store receiving protocols, including vendor security and backroom access control
  • Verify all deliveries, truck seals, and electronic invoices, ensuring accurate processing and credit handling
  • Partner with distribution and merchandising teams to resolve invoice, quantity, and quality discrepancies
  • Serve as the primary contact for the Maintenance Dispatch Center to enter and track equipment repairs through resolution
  • Provide courteous, helpful interactions with vendors, team members, and guests as needed
What we offer
What we offer
  • Team Member discount up to 40%
  • Early Earn Wage Access (You can access up to 50% (max $500) of your earned wages on-demand per pay period)
  • 401K contribution and company match
  • Financial Wellness Program
  • Personal time off and additional time off purchase plans are available
  • Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
  • Discounts on pet insurance, daycare, event tickets, and many more
  • Fulltime
Read More
Arrow Right

Data Governance Specialist

We are looking to hire an experienced Taxonomist to join the Global New Vertical...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
deliveroo.co.uk Logo
DELIVER
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in developing complex taxonomies, ontologies, or structured classification systems in real-world applications
  • Experience with taxonomy or ontology management tools (Graphite, PoolParty, Graphologi, etc.) and have designed taxonomies to support navigation, search, discovery, and analytics at scale
  • Completed a Masters Degree in either Library and Information Science, Linguistics, Philosophy, or a related field
Job Responsibility
Job Responsibility
  • Build and maintain the metadata schema, attribute systems, and entity relationships within a global ontology platform
  • Design and maintain taxonomies across consumer domains including grocery, alcoholic beverages, apparel and more, ensuring alignment with attribute models
  • Develop and apply best practices for taxonomy and ontology modeling, including hierarchy design, attribute standardization, and relationship definition
  • Identify and address gaps in catalog quality, completeness, and discoverability across international markets
  • Partner cross-functionally with Product, Operations, Analytics, and regional teams to design and operationalize taxonomy and ontology solutions globally
  • Evolve and scale taxonomy and ontology systems for New Verticals, aligning and unifying structures across DoorDash, Wolt and Deliveroo markets
  • Contribute to strategic initiatives that strengthen merchant catalogs and improve the customer shopping experience across international markets
What we offer
What we offer
  • Competitive and comprehensive compensation and benefits package
  • Up to 5% matched pension contributions
  • Free Deliveroo Plus: free delivery and access to special offers
  • Team lunches from the best local restaurants
  • 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
  • One day of paid leave per year to volunteer with a registered charity
  • Funded single cover healthcare on our core plan, with the option to add family members at own cost
  • On-site gym (HQ), discounted external gym membership
  • Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
  • Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
  • Fulltime
Read More
Arrow Right

Metadata Specialist

We are looking to hire an experienced Taxonomist to join the Global New Vertical...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
deliveroo.co.uk Logo
DELIVER
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in developing complex taxonomies, ontologies, or structured classification systems in real-world applications
  • experience with taxonomy or ontology management tools (Graphite, PoolParty, Graphologi, etc.) and have designed taxonomies to support navigation, search, discovery, and analytics at scale
  • completed a Masters Degree in either Library and Information Science, Linguistics, Philosophy, or a related field
Job Responsibility
Job Responsibility
  • Build and maintain the metadata schema, attribute systems, and entity relationships within a global ontology platform
  • Design and maintain taxonomies across consumer domains including grocery, alcoholic beverages, apparel and more, ensuring alignment with attribute models
  • Develop and apply best practices for taxonomy and ontology modeling, including hierarchy design, attribute standardization, and relationship definition
  • Identify and address gaps in catalog quality, completeness, and discoverability across international markets
  • Partner cross-functionally with Product, Operations, Analytics, and regional teams to design and operationalize taxonomy and ontology solutions globally
  • Evolve and scale taxonomy and ontology systems for New Verticals, aligning and unifying structures across DoorDash, Wolt and Deliveroo markets
  • Contribute to strategic initiatives that strengthen merchant catalogs and improve the customer shopping experience across international markets
What we offer
What we offer
  • Competitive and comprehensive compensation and benefits package
  • Compensation
  • Equity
  • Food
  • Time away
  • Wellness
  • Work Life
  • Up to 5% matched pension contributions
  • Free Deliveroo Plus: free delivery and access to special offers
  • Team lunches from the best local restaurants
  • Fulltime
Read More
Arrow Right