Operations Specialist - Cardiology Job at Integrated Medical Services, Inc. (Avondale)

Job Description

Headquartered in Phoenix, IMS Care Center is a team of 500 employees and a physician-led organization united through its providers’ commitment to high-quality innovative health care. Each day is a new day for ground-breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow. MS Car Center is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Operations Specialist for our Cardiology department. This position is responsible for the overall supervision of the vein clinic operations. Ensures that patients receive excellent customer service. The Operations Specialist is an exemplary model, for both staff and patients; for professionalism, respect, customer service and compassion.

Job Responsibility

Manages the Vein clinic by coordinating schedules, ensuring that leg/vein patients are roomed in a timely manner, and any concerns are resolved professionally and in accordance with IMS policy and procedure
Prepares patient for exam and procedures by taking and recording vital signs, symptoms and images, sterile prep and other necessary measurements
documents in electronic medical record (EMR) accurately and efficiently
Assists providers with exams and minor in office procedures
Performs a variety of office-based duties related to patient care under the supervision of a clinician, including but not limited to coordinating scheduling, obtaining Authorizations, ordering/inventory of supplies, clean and maintain procedure rooms, obtain images, obtain consent forms, prep for procedure (patient and exam room, pre and post instructions, and other procedures as needed)
May administer medications in accordance with established policies and procedures or as directed
Uses universal sterile techniques and personal protective equipment as needed at all times to ensure compliance with OSHA regulations
Responsible for communicating test results, patient instruction regarding pre and post care to patient
Acts as a resource to clinical and non-clinical staff in order to provide optimal patient care
Provides clerical support with patient/client notification and documentation, to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit
Schedules follow up appointments with patients
Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas
Disinfects equipment and instruments using appropriate solutions following sterilization procedures
Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances
Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs
Orders supplies and stocks patient care areas and monitors inventory including medication and injectables, i.e., expired medications/equipment, recalls and patient tracking

Requirements

High school diploma or equivalent
Medical Assisting diploma from an accredited college or university required
At least 3 years’ experience as a Medical Assistant
Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Ability to prioritize tasks and to delegate them when appropriate
Ability to function well in a high-paced and at times stressful environment
Excellent time management skills with a proven ability to meet deadlines
Proficient with Microsoft Office Suites or related software
Requires exceptional interpersonal and communication skills, ability to interact with people from different background and cultures
Requires the ability to manage multiple changing priorities in an effective and organized fashion
Mush have knowledge of and always follow HIPA guidelines and secure Protected Health Information
The ability to work in a constant state of alertness and safe manner

What we offer

medical insurance
dental insurance
vision insurance
short-term disability
long-term disability
life insurance
paid time off
401K plan

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Operations Specialist - Cardiology

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