Operations Specialist, AI Enablement Job at Bumble Inc. (London)

Senior Operations Specialist, AI Enablement

Lead the end-to-end quality program for AI Moderation. Ensure that human and mac...

Location

United Kingdom , London

Salary:

50000.00 - 60000.00 GBP / Year

Bumble Inc.

Expiration Date

Until further notice

Requirements

3+ years of experience in Trust & Safety
Hands-on experience in content moderation operations and quality management
Familiarity with moderation systems and conversational AI tools
Understanding of the interplay between human review and machine learning models
Strong analytical skills
Experience digesting large data sets and complex policies into clear, actionable insights
Experience in data analysis and reporting
Deep understanding of CX & Trust operations, moderation frameworks, and policy enforcement principles
Comfortable working with moderation, CX, QA tools and platforms
Ability to quickly adapt to new software systems and evolving workflows

Job Responsibility

Operationalise and scale the AI Moderation QA framework across internal teams and BPO partners
Ensure consistent application of quality standards
Review and evaluate the accuracy and consistency of content moderation decisions made by BPO teams and machine moderation systems
Operationalise structured feedback loops between QA, BPO, CX & Trust Operations, Policy, and Product teams
Validate model performance and identify opportunities for improvement
Develop quality benchmarks and continuously optimise moderation processes, tooling, and workflows
Conduct root cause analysis using moderation data to surface trends, systemic gaps, and actionable insights
Enhance moderation policy implementation
Provide data-driven recommendations for policy updates
Ensure moderation practices adhere to regulatory requirements and community guidelines

Fulltime

AI Operations Specialist

As an AI Product Operator, you will help accelerate Ramp’s goal of becoming the ...

Location

United States , New York

Salary:

114200.00 - 184050.00 USD / Year

Ramp

Expiration Date

Until further notice

Requirements

2–5 years in product management, product ops, BizOps, strategy, technical program management, revenue operations, or similar
Deep and demonstrated experience using AI to build, ship, and transform work in prior teams or projects
Technical fluency with low-code/no-code and development copilot tools (Notion, n8n, Gumloop, Cursor, Claude Code), SQL and BI tools, APIs, scripting, or integrations
Operational empathy: able to partner with business teams to deeply understand challenges and deliver rapid solutions
Strong communicator: you can write crisp docs (with AI!) and run persuasive, engaging internal training sessions that have lasting impact
Self-starter with high ownership, comfortable with autonomy and ambiguity

Job Responsibility

Deploy dozens of AI-driven automations or copilots across a focused set of non-engineering Ramp teams within 6–12 months
Enable hundreds of Ramp team members with >90% active usage of deployed workflows in their daily work
Map processes, build workflows using tools like Gumloop, n8n, Notion, Cursor, or ChatGPT plugins, and orchestrate integrations
Measure impact via dashboards, QA checks, and iteratively optimize based on user feedback
Seed an AI-native culture, coaching internal “AI champions” and embedding templates and practices into team norms

What we offer

100% medical, dental & vision insurance coverage for you
Partially covered for your dependents
One Medical annual membership
401k (including employer match on contributions made while employed by Ramp)
Flexible PTO
Fertility HRA (up to $10,000 per year)
Parental Leave
Unlimited AI token usage
Pet insurance
Centralized home-office equipment ordering for all employees

Fulltime

Operations Specialist, Agent Performance & Enablement

At Bumble, we’re on a mission to empower everyone to build healthy, equitable co...

Location

United Kingdom , London

Salary:

35000.00 - 45000.00 GBP / Year

Bumble Inc.

Expiration Date

Until further notice

Requirements

Typically requires 2+ years of experience in a moderation or Trust & Safety environment
At least 1+ year conducting QA reviews — either in a dedicated quality role or as part of another position — ideally with a focus on policy-driven moderation
Experience in content moderation or similar Trust & Safety environments
Exceptional written and verbal communication skills, with the ability to deliver feedback in a clear, constructive, and human-centred way
Experience in training or coaching, with an eye for identifying learning needs and fostering growth
Strong ability to take ownership, adapt to change, and work cross-functionally with purpose
A curious mindset with a commitment to continuous improvement and agile ways of working
Comfortable using and exploring AI tools in daily activities, with a willingness to expand your skills and apply AI insights thoughtfully

Job Responsibility

Conduct daily QA reviews for Moderation, assessing both internal specialist decisions and interactions and performing audit-over-audit checks for our BPO partner to ensure alignment with Bumble’s processes and policy standards
Provide actionable, respectful feedback to specialists and BPO reviewers, identifying performance gaps and training needs while supporting quality-focused learning and coaching initiatives
Handle QA disputes from start to finish with professionalism and clarity
Operate CX QA tools and systems (e.g., Zendesk QA and internal QA assessment tooling) to monitor quality data, identify trends, and track performance improvements
Collaborate with the QA Manager to maintain consistent scoring, calibration, and review methodology across internal and BPO audits, and help refine the overarching QA Framework for Abuse Moderation cases
Confidently apply AI tools in daily work — interpreting outputs, understanding limitations, and extracting insights with accountability and curiosity

Fulltime

AI Enablement and Project Specialist

As an AI Enablement and Project Specialist on our Learning, Enablement and Trans...

Location

Salary:

Not provided

Superside

Expiration Date

Until further notice

Requirements

Experience in project management or operational coordination within a creative, agency, or fast-paced environment
Hands-on familiarity with applying AI tools to project management and creative workflows
Ability to create clear, practical learning content and support live training sessions
Strong organizational skills with attention to detail and follow-through
Collaborative, adaptable mindset with comfort operating in a hybrid role
Clear written and verbal English communication skills

Job Responsibility

AI Bootcamps & Upskilling Initiatives: Collaborate closely on AI bootcamps and other upskilling initiatives, providing hands-on support in developing and delivering learning content
Learning Content Creation: Assist in the creation of engaging instructional materials that make complex AI concepts accessible and easy to grasp for creative teams
Workshops & Coaching: Facilitate and co-lead workshops or coaching sessions, helping creatives integrate AI into their daily workflows
Agile Team Support: Adapt quickly to evolving team needs and be a flexible, agile contributor across various Learning, Enablement and Transformation projects

What we offer

Remote-first company
Global community spanning 60+ countries
Fast-paced, high-energy environment
Trust, collaboration, and continuous learning
Opportunity to influence product
Stability of a thriving scale-up
Career advancement through growing responsibility and mentorship
Continuous learning opportunities
Constant mentoring
Leadership development efforts

New

Marketing Enablement Specialist

The Marketing Enablement Specialist helps marketing teams get real value from th...

Location

United States , Cupertino

Salary:

95000.00 - 125000.00 USD / Year

Beezwax Datatools

Expiration Date

Until further notice

Requirements

2+ years driving tool adoption and behavior change within marketing teams, with measurable results
Strong understanding of how marketing teams operate — campaign development, briefing, team structures, and common workflow bottlenecks
Experience working in a consulting or embedded advisory capacity across multiple client environments
Experience rolling out marketing platforms — CRM, DAM, project management, or content systems — across an organization
Exceptional communicator across seniority levels and functions, able to deliver a single session that lands with both a senior marketing lead and a day-to-day practitioner
Strong writer
able to distill a pilot into a clear, compelling case study that drives broader adoption
Organized and self-directed across multiple teams and workstreams simultaneously
Quick to learn new tools, including AI-powered ones — curiosity and a fast learning curve matter more than prior expertise
Track record of setting realistic expectations about new tools and guiding teams through the transition

Job Responsibility

Embed within marketing teams to drive toolkit adoption — joining active projects to understand each team's workflows and tailor support to their level
Organize and run training sessions and workshops calibrated to each team's starting point, from first-time users to advanced practitioners
Write case studies documenting strong use cases: the marketer's objective, how the tool helped, and the measurable outcome
Build and maintain a living library of playbooks, how-to guides, and best practices teams can return to
Surface friction points and adoption gaps through structured feedback channels, representing the marketing practitioner's perspective in cross-functional discussions
Design a measurement framework to track adoption quality and business impact across the marketing teams you engage
Set clear expectations about what the tools can and cannot replace in a marketing workflow

What we offer

Competitive compensation
Healthcare package with vision and dental
Vacation / PTO
Retirement plan
Support for your continued learning and professional development
Hardware and software
Office in Cupertino, CA

Fulltime

Senior Security AI Specialist

The Senior Security AI specialist is responsible for the Security that protects ...

Location

Netherlands , Veldhoven

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Bachelor's or master's degree in a relevant discipline, e.g., Business Administration, Information technology, Cybersecurity, Internal Auditing, IT management and or Data Science & AI
4 - 9 years professional experience with a focus on security, IT auditing, Information Security Management Systems (ISMS)
Relevant certifications such as CISSP, CISM or CRISC
Experience with defining and running an security baselines, assessments
Proven track record in Security at tactical level
You have or held hands-on previous experience in technical roles (e.g., security architecture, engineering, or implementation), enabling you to critically assess control design and implementation
Deep Knowledge of current security technologies and architecture, current and future developments for AI security, in-depth working knowledge of IT, Data and Information Risk/security frameworks and best practices, such as NIST Cyber security framework, ISF Standard of Good Practice for Information Security, IEC 62443, NIST SP 800 30 framework, NIS2 , ISO 27001/2 framework

Job Responsibility

Help ASML to effectively and efficiently deal with AI security risks
Manage and coordinate the lifecycle of AI security assessment, effectiveness of security controls and security baselines by means of verification & validation
Validate by ensuring that adequate monitoring capabilities are realized
Design and implement effective management reporting and dashboarding capabilities
Flag deviations, escalate to senior management where needed and own and drive the resolution process to completion
Support the manager in preparing an operational plan and executing that plan
Ensure the understanding of ASML's AI Security Strategy
Contribute to the setting and alignment of team targets and activities
Contribute to the execution of the annual plan activities
Achieve desired outcomes of Security Road Map and the implementation of policies and standards related to AI & Information Security

Fulltime

Sales Operations Specialist

As Sales Operations Specialist, you are responsible for helping drive and suppor...

Location

United States , Chicago

Salary:

68000.00 - 85000.00 USD / Year

SpotHero

Expiration Date

Until further notice

Requirements

3+ years of technical support experience
Passion for working with and improving sales people's productivity and performance
Proven ability to manage complex programs, products and processes
Excellent interpersonal communication and writing skills
Strong capabilities working with teams in innovative, accountable, and reliable ways, with the ability to thrive in a dynamic environment
Adept at utilizing Claude or ChatGPT for personal efficiency & rolling out AI-enabled workflows across teams
Experience with driving cross-functional and cross-departmental collaboration
Ability to work independently while producing quantifiable results
Demonstrated strengths in organization, prioritization, and time management
Experience with CRM systems, preferably Salesforce

Job Responsibility

Help plan and execute the Sales Operations strategy for SpotHero
Work closely with the Sales Operations Manager and Senior Manager, Sales Enablement & Operations to provide a comprehensively supportive framework for Revenue Teams
Provide a focus on metrics that measure Operational impact
Contribute to the ongoing roadmap of projects and initiatives handled by Sales Ops
Work to centralize, document and provide input on the workflow and workload of the sales teams
Provide support for the products and processes that enable the Sales, Business Development, & Revenue Operations organizations, including sales activity tracking, workflow efficiencies, and automation/outsourcing of operator engagement
Utilize platforms like SFDC and Salesloft, as well as BI tooling to report on seller performance
Draw best practices from the analytics of these platforms and provide management and playbook guidance
Act as a contact for go-to-market requirements for owned tools & processes, including communications, project planning, and support
Help optimize and automate our internal processes, including Facility Onboarding

What we offer

Excellent benefits
We cover a generous portion of Medical Premiums, 50% of Dental and Vision Premiums, company-sponsored Life Insurance, STD, and AD&D coverage, a 401(k) with match and immediate vesting, and comprehensive leave policies
Flexible PTO policy and outstanding work/life balance
Grubhub weekly lunch stipend for in-office days
Udemy License and Personal Learning Budget
Annual parking stipend
The opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere
Opportunity to be part of Employee Resource Groups, access allyship learning resources
Employee programs: Discovery Days for Product and Engineering, Gearing up for Aspiring Leaders, and Mentorship Program
Wellness program

Fulltime

Product Operations Specialist

We’re a global team of over 400 people, working together to push the boundaries ...

Location

Finland , Helsinki

Salary:

Not provided

Aiven Deutschland GmbH

Expiration Date

Until further notice

Requirements

Proven experience building process from zero to one
AI-first operator — you actively use AI tools in your day-to-day work and have built or contributed to AI-assisted workflows, automations, or agents
Strong communication and stakeholder management
change management experience
solid understanding of the software development lifecycle and how product organizations operate
comfortable in ambiguity and fast-changing environments

Job Responsibility

Own and drive the Product Delivery Lifecycle
design and automate operational workflows using AI tooling
support business and metrics review cadences
fix broken operational workflows
maintain and evolve our operational playbooks
introduce and enable minimum viable process
drive change management and enablement
support cost capitalization processes
evaluate and configure tooling

What we offer

Participate in Aiven’s equity plan
balance work and life with our hybrid work policy
choose the equipment you need
use your Professional Development Plan budget for learning opportunities
receive holistic wellbeing support through our global Employee Assistance Program
inquire about our Global Time Off Commitment (Parental and Sick Leave, as well as Personal Time)
enjoy country-specific benefits

Fulltime

Select Country

Operations Specialist, AI Enablement

Job Description

Job Responsibility

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