Operations Service Manager Job at Scope Australia (Hawthorn)

Retail service and operations manager

Goodwill Southern California is seeking a Retail Service & Operations Manager to...

Location

United States , Temecula

Salary:

18.50 USD / Hour

Goodwill

Expiration Date

Until further notice

Requirements

2–4 years of supervisory experience in retail or a customer-focused operations role
Proven ability to manage performance, drive results, and coach diverse teams
High school diploma or GED required
college coursework preferred
Strong communication, problem-solving, and organizational skills
Experience with POS systems, Microsoft Outlook, Excel, and HRIS/timekeeping systems

Job Responsibility

Partner with the Site Manager to achieve store goals in sales, production, customer service, payroll, safety, and expense control
Act as Manager-on-Duty, overseeing store operations including opening, closing, and cash management
Lead, train, and coach Ambassadors to deliver exceptional customer and donor experiences
Maintain compliance with safety, loss prevention, and operational standards
Oversee merchandising, colorizing, signage, and sales floor presentation to meet company guidelines
Support donation processing, backroom organization, and production goals
Assist with GATR/GADD, CRM programs, and other engagement initiatives
Ensure the store environment is clean, safe, and aligned with brand standards
Work flexible shifts, including nights, weekends, holidays, and occasional nearby location support

What we offer

Mission-driven culture with purpose and community impact
Opportunities for growth within a thriving retail enterprise
Collaborative, values-based environment that recognizes and rewards excellence

Fulltime

Retail Service and Operations Manager

Lead with Purpose. Drive Service and Operational Excellence. Goodwill Southern C...

Location

United States , Colton

Salary:

18.50 USD / Hour

Goodwill

Expiration Date

Until further notice

Requirements

2–4 years of supervisory experience in retail or a customer-focused operations role
Proven ability to manage performance, drive results, and coach diverse teams
High school diploma or GED required
college coursework preferred
Strong communication, problem-solving, and organizational skills
Experience with POS systems, Microsoft Outlook, Excel, and HRIS/timekeeping systems

Job Responsibility

Partner with the Site Manager to achieve store goals in sales, production, customer service, payroll, safety, and expense control
Act as Manager-on-Duty, overseeing store operations including opening, closing, and cash management
Lead, train, and coach Ambassadors to deliver exceptional customer and donor experiences that reflect our RISE values (Respect, Integrity, Service, Excellence)
Maintain compliance with safety, loss prevention, and operational standards
Oversee merchandising, colorizing, signage, and sales floor presentation to meet company guidelines
Support donation processing, backroom organization, and production goals
Assist with GATR/GADD, CRM programs, and other engagement initiatives
Ensure the store environment is clean, safe, and aligned with brand standards
Work flexible shifts, including nights, weekends, holidays, and occasional nearby location support

What we offer

Mission-driven culture with purpose and community impact
Opportunities for growth within a thriving retail enterprise
Collaborative, values-based environment that recognizes and rewards excellence

Fulltime

Manager, Operations Support Services

This critical role goes beyond maintenance—it's about managing our entire operat...

Location

Canada , Toronto

Salary:

94000.00 - 115000.00 CAD / Year

Randstad

Expiration Date

February 12, 2026

Requirements

Proven, substantial experience working in a unionized environment and managing related labour relations matters
A university degree or 3-year college diploma in facilities management, project management, business management, contract management, or a related subject area
A minimum of five (5) years’ experience in facilities, operations, project management, or a related field
Strong working knowledge of relevant employment laws, including the Occupational Health and Safety Act, WHMIS, and the Employment Standards Act
Demonstrated experience in managing large and complex facilities-related projects and strong expertise in procurement and contract management processes
Excellent analytical, mathematical, and statistical skills
Exceptional interpersonal skills, sound judgment, negotiation, and conflict resolution skills
Must have the ability to be on call 24/7 and occasionally work extended or irregular hours
Must possess a valid Class "G" Driver's License for the Province of Ontario, access to a personal vehicle, and appropriate business coverage insurance ($2,000,000.00 liability minimum)

Job Responsibility

Procurement Strategy: Working with Strategic Sourcing to develop and lead the procurement process for key contracts
Performance Oversight: Evaluating contractor and vendor performance against KPIs
Process Streamlining: Identifying opportunities for gap analysis and streamlining processes
Inventory Control: Managing all aspects of the Stockroom operation
Employee Engagement: Implementing 1-on-1 time to discuss career growth
Operational Feedback: Gathering and providing clear, constructive feedback on the night maintenance program
Emissions Strategy: Supporting the implementation, maintenance, and reporting of all emissions reduction initiatives
Future-Proofing the Fleet: Designing and managing long-term plans for the acquisition, utilization, repair, and disposal of operations vehicles and equipment
Energy Conservation: Identifying and implementing strategies for Building Systems Energy Conservation
Funding Acquisition: Identifying and applying for grants or funding related to carbon emission reduction initiatives

What we offer

Comprehensive health & dental packages, beginning on day 1
Growth opportunities with a well established company
Free parking & bikeshare membership

Fulltime

Services Operations Program Manager

We are seeking a Services Operations Program Manager to lead the strategic and o...

Location

United States , Austin; Secaucus

Salary:

117120.00 - 175680.00 USD / Year

AMD

Expiration Date

Until further notice

Requirements

Extensive experience in contingent workforce management, supplier operations, or MSP/Vendor Management Office (VMO) environments
Proven success in managing large supplier networks across multiple geographies
Strong financial acumen and experience with spend forecasting, budgeting, and variance tracking
Excellent stakeholder management and communication skills
Strong analytical, reporting, and data validation abilities
Bachelor’s degree in Business, Supply Chain Management, Finance, or a related field preferred

Job Responsibility

Align contingent workforce strategies with evolving business needs, skills, and locations
Manage transitions to new Managed Service Providers (MSPs) and coordinate supplier changes, including new engagements and exits
Partner with Procurement and business leaders to assess supplier performance, continuity, and financial impact
Support Annual Operating Plan (AOP), Project Budget Alignment (PBA), and Long-Range Planning (LRP) processes
Partner with procurement for bill rate changes, supplier escalations, and performance improvement initiatives
Support sourcing activities by coordinating contingent worker needs across suppliers and countries
Work with procurement to maintain accurate and current Statements of Work (SOWs), blanket POs, and bill rate data
Validate invoices, timesheets, and expenses to ensure compliance with SOW terms and financial accuracy
Partner with IT to support equipment provisioning for contingent workers
Maintain a master database tracking headcount, spend, bill rates, and tenure by supplier and country

Fulltime

Merchant Service Operations Manager

Corporate Tools in Post Falls, Idaho is searching for an expert who knows the in...

Location

United States , Post Falls

Salary:

100000.00 USD / Year

Corporate Tools

Expiration Date

Until further notice

Requirements

5+ years previous experience managing and understanding the full scope of credit card processing, merchant services and independent sales organization
Previous experience running an Independent Sales Organization
Understand and stay current on industry trends
Ability to work in dynamic and fast-paced environment
Self motivated, independent learner and critical thinker
Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire, and to become fully-vaccinated within three weeks after date of hire, to be considered for the job.

Job Responsibility

Build an awesome credit card processing service for our clients that doesn’t suck
Build and maintain relationship with sponsoring bank and credit card network
Develop creative strategies for attracting and retaining clients
Help us build a service from agent to ISO
Manage product launch and continuously search for ways to offer better service to our clients

What we offer

100% employer-paid medical, dental and vision for employees
Annual review with raise option
22 days Paid Time Off accrued annually, and 4 holidays
After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want
The 4 holidays are: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day
Paid Parental Leave
Up to 6% company matching 401(k) with no vesting period
Quarterly allowance
Open concept office with friendly coworkers
Creative environment where you can make a difference

Fulltime

Operations Manager - Global Hospitality Services

The Operations Manager is a professional responsible for supporting the strategi...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of proven operations experience with strong emphasis on hospitality
Experience in executive, food & beverage, or related services including multi-site and multi-service corporate environments
Demonstrated experience in third-party vendor management, client liaison, and relationship management
Fundamental understanding of operational controls and associate processes
University degree (Bachelor's or Master's) in Hospitality, Business Administration, or related major
Professional certifications in Food Safety Management (e.g., HACCP) and/or Managerial Leadership (e.g., PMP, Lean Six Sigma) are highly desirable

Job Responsibility

Support operations excellence and vendor management
Assist in overseeing performance, issue management, and corporate social responsibilities across Indian region
Support as subject matter expert in uplifting operational standards, people management, and project management initiatives
Assist in ensuring continuous service improvement, operational compliance, and alignment with global standards
Support management of operational budgets and identify efficiency opportunities
Assist in coordinating and implementing Compliance guidelines
Support implementation of robust control measures to minimize reputational risk

Fulltime

Operations Manager, Service Delivery

At Snappr, we're changing the world by making amazing photography accessible to ...

Location

Philippines , Metro Manila

Salary:

135000.00 - 200000.00 Php / Month

Snappr

Expiration Date

Until further notice

Requirements

At least 5 years of workforce management experience
Experience with data analytics in spreadsheets
Fluency in written and spoken English
Ability to work the night shift/flexible shifts
A 'let's get it done' mindset
The ability to balance attention to detail with swift execution

Job Responsibility

Manage and engage a team of fun and highly talented creative professionals
Identify bottlenecks in our operational processes and execute solutions to improve turnaround times for shoots
Operate a quality management system in our photography operations
Utilize data to understand team performance and areas for improvement in our operations
Maximize team productivity with a mix of training and tool-building
Work closely with the product and operations team to launch and operationalize new products from scratch
Understand the vision and strategy for your team and get all members pumped and aligned to power Snappr's growth
Develop & optimize processes by breaking projects into actionable steps with aggressive timelines for completion
Hustle - take ownership of Snappr's growth and do whatever it takes to get the job done

What we offer

competitive salary (Php 135-200K)
equity ownership in the company
HMO (w/ dependents)
Free daily meals
great workspace in Ortigas CBD

Fulltime

Manager, Operational Shared Services

We have reimagined the way EZRA supports our clients by introducing a team of sp...

Location

United Kingdom , London

Salary:

Not provided

LHH

Expiration Date

Until further notice

Requirements

4+ years of experience people managing a shared service or back-office function
Ability to motivate teams with metrics and targets
Experience automating processes with demonstrable data on improvements over time
Strong attention to detail, able to keep many concurrent processes organized
Understand financial processes and how to manage POs and payment methods
Strength in process documentation and process improvement

Job Responsibility

Define strategy and success metrics for the new Operational Solutions team
Design and implement fundamental ways of working to elevate how OSMs partner with internal stakeholders, defining unique strategies for each proposition as needed
Design and implement processes that drive task accountability, track RAG indicators, document decisions made and flag any risks
Introduce and leverage automation and technology to increase speed to task completion and accuracy
Partner with Product, Tech, and Finance on innovating processes to increase productivity
Oversee all team responsibilities including but not limited to: Financial operations for our nominated pay as you go, credit card and pre-pay programs
Managing shared mailboxes, creating and sending quotes, inputting information to intake forms for launch, etc
Accessing finance systems (Ariba/Coupa/etc) to retrieve and chase POs
Requesting CIO creation with EZRA finance team
Coordinating with Billings team to generate credit card invoices and gathering credit card payment details from Paypal

What we offer

Your own world class coach
Friends and family coaching
2 weeks work from anywhere
Charity days
Learning and Development Budget
Weekly wellbeing hour
Private medical insurance
Pension scheme
Life Assurance
Flexible working hours

Fulltime

Operations Service Manager

Scope Australia

Location:
Australia , Hawthorn

Category:
Human Resources

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 22, 2026

Expiration:
February 04, 2026

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Contract Type:Employment contract

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Job Description:

Job Responsibility:

Requirements:

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Job Posted:January 22, 2026

Expiration:February 04, 2026

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Contract Type:
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Job Posted:
January 22, 2026

Expiration:
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