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Operations Senior Manager

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
United States, Charlotte

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Category:
Banking

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Operations Senior Manager is responsible for providing day to day support for a multi-location Asset Based Lending (ABL) operations loan servicing team. The major tasks consist of participation settlements, LIBOR/Tranche setups, and supporting internal and external clients and partners. The individual will also be responsible for learning an in-house, Asset Based Lending (ABL) loan system called LUCAS, (Loan Underwriting Collateral Analysis System).

Job Responsibility:

  • Manage a multi-location staff of 6 to10 Commercial Loan Servicing Representatives
  • Support external clients and partners which include Relationship Managers, Underwriters, and Collateral team members
  • Review and implement processes to maximize efficiency of the team
  • Closely monitor work performance and provide specific direction in order to maximize team member effectiveness and efficiency
  • Comply with all service level agreements (SLA)
  • Review and approve all daily work for accuracy
  • Review and complete all required end-of-day (EOD) and end-of-month (EOM) tasks
  • Prepare and participate in end-of-month (EOM) financial variance meetings
  • Minimize and eliminate errors including operational losses
  • Participate in all required projects and meetings
  • Participate in all LUCAS operational enhancement meetings and user acceptance testing (UAT) systems testing
  • Provide training to staff as needed
  • Complete semi-annual and annual performance reviews

Requirements:

  • 6+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years of management experience
  • 4+ years of experience in Commercial Lending to include experience with Asset Based Lending (ABL)
  • 4+ years of experience in the Financial Services industry
  • Ability to interact with all levels of an organization, including management
  • Excellent verbal, written, and interpersonal communication skills
  • Advanced Microsoft Office skills
  • Process efficiency experience, including process assessment and recommendations for improvement
  • Ability to motivate staff to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Strong organizational, multi-tasking, and prioritizing skills
  • Understanding of Asset Based Lending (ABL) documents and principles

Nice to have:

  • 4+ years of experience in Commercial Lending to include experience with Asset Based Lending (ABL)
  • 4+ years of experience in the Financial Services industry
  • Ability to interact with all levels of an organization, including management
  • Excellent verbal, written, and interpersonal communication skills
  • Advanced Microsoft Office skills
  • Process efficiency experience, including process assessment and recommendations for improvement
  • Ability to motivate staff to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Strong organizational, multi-tasking, and prioritizing skills
  • Understanding of Asset Based Lending (ABL) documents and principles

Additional Information:

Job Posted:
June 05, 2025

Expiration:
June 17, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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