Operations Senior Manager, Wells Fargo

Wells Fargo

Location:
India, Hyderabad

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Operations Senior Manager role at Wells Fargo managing teams in Operations functional area, developing business strategies, ensuring regulatory compliance, and leading correspondent banking operations.

Job Responsibility:

Manage and develop teams of individual contributors and managers
Work with more experienced management to develop and execute business strategies
Identify and recommend opportunities for process improvement and risk control development
Develop and implement business unit strategies
Provide expertise for technical, operational and processing functions
Determine appropriate strategy and actions of Operation management functional team
Interpret and develop policies and procedures
Collaborate and influence all levels of professionals
Lead team to achieve objectives
Engage and influence stakeholders, internal partners and peers
Manage allocation of people and financial resources
Develop and guide a culture of talent development
Manage various production initiatives and projects
Ensure adherence to all U.S. and foreign regulatory compliance procedures
Participate in review, recommendation and implementations of units' global operational systems and processes
Accountable for business unit financial performance
Provide strategic direction & manage daily operation of Correspondent Banking team
Liaise and develop strong connection with other Correspondent Banking Ops and Representative Offices
Accountable for successful implementation of new Operating/Control policies
Safeguard the Bank free from Operating risks
Support training, performance evaluation, coaching, succession planning and development
Streamline daily processing workflow, revise and update procedure manuals
Prepare MIS reports accurately on a timely basis

Requirements:

6+ years of Operations experience, or equivalent demonstrated through work experience, training, military experience, education
3+ years of management or leadership experience
Bachelor's degree or above, preferable in banking, accounting & finance or other related discipline
6+ years people management experience in banking operations for Commercial and/or CIB segment
Fluent in both spoken and written English
Proven management skills with ability to analyze issues or customer complaints and provide solution in a tactful manner
Able to work independently and provide support on flexible hours/working days
Demonstrated leadership and interpersonal skills
Well organized, proactive, constructive and strong capability in motivating teamwork
Transition/Process migration experience in a shared service environment
Defining and Implementing strategies
Ability to drive process improvements and efficiencies
Strong stakeholder management
Sound knowledge of Reconciliation activities and systems
Sound knowledge of multiple inquiry types such as: Unable to Apply, Debit Authorization, Amendment & Cancellation, and Return of funds/payments
Able to perform shift work (incl. Night Shifts) and report on public holidays

Nice to have:

Transition/Process migration experience in a shared service environment
Defining and Implementing strategies
Ability to drive process improvements and efficiencies
Strong stakeholder management

Additional Information:

Job Posted:
September 13, 2025

Expiration:
September 14, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Operations Senior Manager