Operations Senior Manager, Executive Director, Home Lending Operations, Wells Fargo

Wells Fargo

Location:
Philippines, Taguig City

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Wells Fargo US Home Lending Operations is on a mission to help more individuals and families, especially in minority communities achieve the dream of homeownership. As we enter an exciting growth phase, we’re building a powerhouse team in Manila to be part of our pioneer workforce to deliver exceptional service, drive innovation, and shape the future of Home Lending Operations in the Philippines.

Job Responsibility:

Manage and develop teams of individual contributors and managers in roles with moderate work complexity and risk in the Operations functional area
Work with more experienced management to develop and execute business strategies
Identify and recommend opportunities for process improvement and risk control development within the Operations functional area
Develop and implement business unit strategies
Provide expertise for technical, operational and processing functions related to business unit
Determine appropriate strategy and actions of Operation management functional team to meet moderate to high risk deliverables
Interpret and develop policies and procedures for functions with moderate complexity within scope of responsibility across business lines or functional areas
Collaborate and influence all levels of professionals including more experienced managers
Lead team to achieve objectives
Engage and influence stakeholders, internal partners and peers associated with the function or affected by its outcomes
Manage allocation of people and financial resources for Operations
Develop and guide a culture of talent development to meet business objectives and strategy

Requirements:

6+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
3+ years of management or leadership experience
6+ years of Lending experience with 5+ years of managing Credit Underwriting function at scale
3+ years of people management experience
In depth understanding of Home Lending processes, Mortgage production: Origination, Applications, Processing, Underwriting, Closing and Funding
Candidate having underwriter credit authority in the past is preferred
College graduate
Amenable to work on US shift or night shift

Nice to have:

Senior-level experience or exposure to global Change Management, Program Management, or Solutioning
Exceptional communication, planning, and organizational skills
Proven experience in building and scaling high-performing teams, designing workflows, and optimizing operational models

Additional Information:

Job Posted:
August 14, 2025

Expiration:
September 29, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Operations Senior Manager, Executive Director, Home Lending Operations