CrawlJobs Logo

Operations Senior Manager – Enterprise Print & Distribution

thecignagroup.com Logo

The Cigna Group

Location Icon

Location:
India , Hyderabad

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Operations Senior Manager leads the day-to-day operations of the Hyderabad Enterprise Print & Distribution teams, ensuring requests are completed promptly and accurately while driving productivity, efficiency, and quality outcomes. As the face of the team within HIH, this leader sets the example and tone for professional conduct, collaboration, and accountability, actively cultivating strong relationships between the Hyderabad and Stateside teams. The role establishes and monitors performance metrics, analyzes operational and process efficiencies, and provides clear status reporting to both internal and external leadership. In addition to steady-state delivery, the manager coordinates EPD readiness and go-live/post-go-live support using a collaborative operating model that emphasizes proactive risk identification, strong communication cadence, and cross-functional alignment.

Job Responsibility:

  • Own day-to-day operations for Hyderabad EPD teams
  • coordinating work to ensure requests are completed accurately and on time
  • Implement, monitor, and continuously refine performance metrics
  • analyze results to drive improvements in productivity, efficiency, and quality
  • Hire, develop, and conduct capacity planning for direct and indirect staff
  • foster a positive, inclusive work environment
  • Build strong stakeholder partnerships
  • remain aligned to evolving business needs and process changes
  • Coach, mentor, and support team members in their professional growth, providing regular feedback and guidance to help them achieve personal and organizational goals
  • Develop and maintain training materials, reference guides, and work instructions to ensure effective knowledge transfer and mastery of key processes
  • Drive efficiencies through activities, innovation, and automation across the division
  • Communicate clearly and consistently on key developments
  • prepare and present internal and external reports on team performance
  • Identify quality gaps and lead the development and execute remediation action plans
  • Ensure strict adherence to Corporate Regulations, Standard Operating Procedures, and Compliance Protocols
  • Recommend and facilitate the implementation of process enhancements
  • lead special projects when assigned
  • Prepare and present in Monthly Business Reviews and Town Halls

Requirements:

  • Bachelor’s degree and overall 13 - 16 years of related work experience
  • relevant of 9+ years of related project management experience (strongly preferred)
  • Experience with content management & composition tools as well as direct mail regulations
  • graphic arts knowledge is a plus. (e.g., MessagePoint
  • GMC/Quotient)
  • Proven leadership in supervising staff and guiding teams to successful completion of daily activities and project initiatives
  • Strong business acumen and ability to quickly learn new areas and drive results independently
  • Advanced problem-solving skills and ability to work collaboratively across departments to resolve issues with innovative solutions
  • Advanced communication and presentation skills
  • Proficiency with Microsoft Office and strong organizational skills
  • Willingness to work a flexible schedule based on business needs
  • adapt to a dynamic environment and make sound decisions
  • Skilled at mentoring and training team members, supporting their development and ensuring their understanding of job expectations
  • Able to create and maintain training materials (reference guides, work instructions, policies, etc) for effective knowledge sharing
  • Experience working in a global or multi-site operational environment
  • Track record of driving process improvements and implementing automation initiatives
  • Ability to analyze complex data sets and translate insights into actionable strategies
  • Experience presenting to senior leadership and facilitating business reviews or town halls
  • Commitment to diversity, equity, and inclusion in hiring and team development
  • Certification in project management (e.g., PMP, Six Sigma) is a plus

Nice to have:

  • Certification in project management (e.g., PMP, Six Sigma) is a plus
  • graphic arts knowledge is a plus

Additional Information:

Job Posted:
January 25, 2026

Icon
The Cigna Group - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Operations Senior Manager – Enterprise Print & Distribution

Senior Systems Architect, DAM & Infrastructure

The Senior Systems Architect is a cross-functional role on the Design Operations...
Location
Location
United States , Bay Area
Salary
Salary:
153000.00 - 270000.00 USD / Year
block.xyz Logo
Block
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • AI fluency
  • 8+ years of experience in related roles (library science, mass communications, computer sciences, advertising, graphics design, marketing, or equivalent experience)
  • Track record of successful people management across multi-discipline teams
  • Ability to explain complex ideas to a variety of audiences, building collaborative relationships across teams
  • Excellent communication, problem solving, and analytical skills
  • Expertise with enterprise digital asset management systems, software, related tooling, and scalable workflows
  • Ability to design/extend cataloging taxonomy and define content policies
  • In-depth knowledge of file formats (print, digital, video) and media usage rights terminology
  • Familiarity with licensing agreements, talent contracts, and rights-management in the advertising, film, photography, and music industries
Job Responsibility
Job Responsibility
  • Create and manage consistent asset management processes for Square's global DAM and MAM, with a focus on ecosystem definition that leverages AI for processing, ingesting, metadata tagging, cataloging, versioning, and distribution of assets
  • Develop systems to scale assets across channels and markets, owning user-friendly optimizations for localization and QA. Obtain final asset approvals from necessary stakeholders and communicate to all partners when delivering
  • Review and fulfill new asset requests, consult and recommend alternative solutions, when appropriate, for end-users
  • Manage rights information and governance for all licensed content
  • auditing, decommissioning, and gathering insights into usage and content gaps
  • Partner with IT, Design Operations, and Integrated Production teams
  • defining project request processes, workflow optimization, and coordination of project pipeline
  • Align our assets pipeline process with other business units, ensuring our MAM and other internal creative file systems are linked and automated with Square's DAM
  • Work with our tooling vendors and guide the Asset Management team to plan, build, and rollout system updates, fixes, and new feature implementations
  • Help educate and mature the proper security and compliant usage of licensed assets
What we offer
What we offer
  • Remote work
  • medical insurance
  • flexible time off
  • retirement savings plans
  • modern family planning
Read More
Arrow Right

Division Leadership Advisory Internal Communications and Activation Associate Vice President

This job description indicates the general nature and level of work expected of ...
Location
Location
United States , Milwaukee
Salary
Salary:
86.75 - 138.80 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Communications, Public Relations, Marketing, Journalism or a related field
  • Typically requires 7 years of experience in strategic communications, with a focus on internal communications and change management
  • Proven track record of developing and executing successful communication and change management strategies within a complex, large organization
  • Experience advising senior executives and collaborating with cross-functional teams, including HR, Operations, Legal, and other departments
  • Strong consultative skills and leadership
  • Exceptional written, verbal, and interpersonal communication skills, with a keen eye for detail
  • Demonstrated ability to manage multiple priorities in a fast-paced environment and adapt to competing demands
  • Strong business acumen and the ability to translate complex ideas into clear and compelling messaging for diverse audiences
  • Proficiency with internal communication platforms and digital tools
  • Must live in market with potential travel up to 30%
Job Responsibility
Job Responsibility
  • Develop and implement innovative communication strategies and activation activities aligned with business objectives, culture, and transformation priorities for the division – aligned to enterprise
  • Serve as a strategic advisor to senior leaders, including the division President, guiding internal messaging during change, crisis, and key initiatives
  • Lead the creation and execution of people and change communication plans to support leadership activation and initiative awareness
  • Translate complex business strategies into clear, concise, and compelling messages for diverse internal audiences
  • Partner with People Operations and Optimization on the development and distribution of multimedia content across internal channels (e.g., intranet, email, town halls, video, print)
  • Partner with People Activation Events on the development of division activation events including leadership events, town halls and more
  • Drive storytelling to connect strategies, initiatives, and campaigns across the division
  • Ensure message consistency and alignment across divisions, areas, and departments, and are aligned with enterprise messages
  • Foster two-way communication by enabling feedback loops and facilitating dialogue between teammates and division leadership
  • Lead, mentor, and develop one or more communication advisors
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Fulltime
Read More
Arrow Right

Division Leadership Advisory Internal Communications and Activation Associate Vice President

Strategic Communication & Leadership Activation; Communication Delivery & Activa...
Location
Location
United States , Oak Brook; Milwaukee
Salary
Salary:
86.75 - 138.80 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Communications, Public Relations, Marketing, Journalism or a related field
  • Typically requires 7 years of experience in strategic communications, with a focus on internal communications and change management
  • Proven track record of developing and executing successful communication and change management strategies within a complex, large organization
  • Experience advising senior executives and collaborating with cross-functional teams, including HR, Operations, Legal, and other departments
  • Strong consultative skills and leadership
  • Exceptional written, verbal, and interpersonal communication skills, with a keen eye for detail
  • Demonstrated ability to manage multiple priorities in a fast-paced environment and adapt to competing demands
  • Strong business acumen and the ability to translate complex ideas into clear and compelling messaging for diverse audiences
  • Proficiency with internal communication platforms and digital tools
  • Must live in market with ability to travel up to 30% within assigned market
Job Responsibility
Job Responsibility
  • Develop and implement innovative communication strategies and activation activities aligned with business objectives, culture, and transformation priorities for the division – aligned to enterprise
  • Serve as a strategic advisor to senior leaders, including the division President, guiding internal messaging during change, crisis, and key initiatives
  • Lead the creation and execution of people and change communication plans to support leadership activation and initiative awareness
  • Translate complex business strategies into clear, concise, and compelling messages for diverse internal audiences
  • Partner with People Operations and Optimization on the development and distribution of multimedia content across internal channels (e.g., intranet, email, town halls, video, print)
  • Partner with People Activation Events on the development of division activation events including leadership events, town halls and more
  • Drive storytelling to connect strategies, initiatives, and campaigns across the division
  • Ensure message consistency and alignment across divisions, areas, and departments, and are aligned with enterprise messages
  • Foster two-way communication by enabling feedback loops and facilitating dialogue between teammates and division leadership
  • Lead, mentor, and develop one or more communication advisors
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Opportunity for annual increases based on performance
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Fulltime
Read More
Arrow Right

Division Leadership Advisory Internal Communications and Activation

This job description indicates the general nature and level of work expected of ...
Location
Location
United States , Milwaukee
Salary
Salary:
86.75 - 138.80 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Communications, Public Relations, Marketing, Journalism or a related field
  • Typically requires 7 years of experience in strategic communications, with a focus on internal communications and change management
  • Proven track record of developing and executing successful communication and change management strategies within a complex, large organization
  • Experience advising senior executives and collaborating with cross-functional teams, including HR, Operations, Legal, and other departments
  • Familiarity with healthcare and front-line workplaces preferred
  • Strong consultative skills and leadership
  • Exceptional written, verbal, and interpersonal communication skills, with a keen eye for detail
  • Demonstrated ability to manage multiple priorities in a fast-paced environment and adapt to competing demands
  • Strong business acumen and the ability to translate complex ideas into clear and compelling messaging for diverse audiences
  • Expertise in crisis communication and reputation management helpful
Job Responsibility
Job Responsibility
  • Develop and implement innovative communication strategies and activation activities aligned with business objectives, culture, and transformation priorities for the division – aligned to enterprise
  • Serve as a strategic advisor to senior leaders, including the division President, guiding internal messaging during change, crisis, and key initiatives
  • Lead the creation and execution of people and change communication plans to support leadership activation and initiative awareness
  • Translate complex business strategies into clear, concise, and compelling messages for diverse internal audiences
  • Partner with People Operations and Optimization on the development and distribution of multimedia content across internal channels (e.g., intranet, email, town halls, video, print)
  • Partner with People Activation Events on the development of division activation events including leadership events, town halls and more
  • Drive storytelling to connect strategies, initiatives, and campaigns across the division
  • Ensure message consistency and alignment across divisions, areas, and departments, and are aligned with enterprise messages
  • Foster two-way communication by enabling feedback loops and facilitating dialogue between teammates and division leadership
  • Lead, mentor, and develop one or more communication advisors
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Opportunity for annual increases based on performance
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Fulltime
Read More
Arrow Right

Division Leadership Advisory Internal Communications and Activation Associate Vice President

Location
Location
United States
Salary
Salary:
86.75 - 138.80 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Communications, Public Relations, Marketing, Journalism or a related field
  • Typically requires 7 years of experience in strategic communications, with a focus on internal communications and change management
  • Proven track record of developing and executing successful communication and change management strategies within a complex, large organization
  • Experience advising senior executives and collaborating with cross-functional teams, including HR, Operations, Legal, and other departments
  • Familiarity with healthcare and front-line workplaces preferred
  • Strong consultative skills and leadership
  • Exceptional written, verbal, and interpersonal communication skills, with a keen eye for detail
  • Demonstrated ability to manage multiple priorities in a fast-paced environment and adapt to competing demands
  • Strong business acumen and the ability to translate complex ideas into clear and compelling messaging for diverse audiences
  • Expertise in crisis communication and reputation management helpful
Job Responsibility
Job Responsibility
  • Develop and implement innovative communication strategies and activation activities aligned with business objectives, culture, and transformation priorities for the division – aligned to enterprise
  • Serve as a strategic advisor to senior leaders, including the division President, guiding internal messaging during change, crisis, and key initiatives
  • Lead the creation and execution of people and change communication plans to support leadership activation and initiative awareness
  • Translate complex business strategies into clear, concise, and compelling messages for diverse internal audiences
  • Partner with People Operations and Optimization on the development and distribution of multimedia content across internal channels (e.g., intranet, email, town halls, video, print)
  • Partner with People Activation Events on the development of division activation events including leadership events, town halls and more
  • Drive storytelling to connect strategies, initiatives, and campaigns across the division
  • Ensure message consistency and alignment across divisions, areas, and departments, and are aligned with enterprise messages
  • Foster two-way communication by enabling feedback loops and facilitating dialogue between teammates and division leadership
  • Lead, mentor, and develop one or more communication advisors
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Fulltime
Read More
Arrow Right

Division Leadership Advisory and Internal Communications Associate Vice President

Location
Location
United States , Charlotte
Salary
Salary:
86.75 - 138.80 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Communications, Public Relations, Marketing, Journalism or a related field
  • Typically requires 7 years of experience in strategic communications, with a focus on internal communications and change management
  • Proven track record of developing and executing successful communication and change management strategies within a complex, large organization
  • Experience advising senior executives and collaborating with cross-functional teams, including HR, Operations, Legal, and other departments
  • Familiarity with healthcare and front-line workplaces preferred
  • Strong consultative skills and leadership
  • Exceptional written, verbal, and interpersonal communication skills, with a keen eye for detail
  • Demonstrated ability to manage multiple priorities in a fast-paced environment and adapt to competing demands
  • Strong business acumen and the ability to translate complex ideas into clear and compelling messaging for diverse audiences
  • Expertise in crisis communication and reputation management helpful
Job Responsibility
Job Responsibility
  • Develop and implement innovative communication strategies and activation activities aligned with business objectives, culture, and transformation priorities for the division – aligned to enterprise
  • Serve as a strategic advisor to senior leaders, including the division President, guiding internal messaging during change, crisis, and key initiatives
  • Lead the creation and execution of people and change communication plans to support leadership activation and initiative awareness
  • Translate complex business strategies into clear, concise, and compelling messages for diverse internal audiences
  • Partner with People Operations and Optimization on the development and distribution of multimedia content across internal channels (e.g., intranet, email, town halls, video, print)
  • Partner with People Activation Events on the development of division activation events including leadership events, town halls and more
  • Drive storytelling to connect strategies, initiatives, and campaigns across the division
  • Ensure message consistency and alignment across divisions, areas, and departments, and are aligned with enterprise messages
  • Foster two-way communication by enabling feedback loops and facilitating dialogue between teammates and division leadership
  • Lead, mentor, and develop one or more communication advisors
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Fulltime
Read More
Arrow Right

Division Leadership Advisory and Internal Communications Associate Vice President

This job description indicates the general nature and level of work expected of ...
Location
Location
United States , Charlotte
Salary
Salary:
86.75 - 138.80 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Communications, Public Relations, Marketing, Journalism or a related field
  • Typically requires 7 years of experience in strategic communications, with a focus on internal communications and change management
  • Proven track record of developing and executing successful communication and change management strategies within a complex, large organization
  • Experience advising senior executives and collaborating with cross-functional teams, including HR, Operations, Legal, and other departments
  • Familiarity with healthcare and front-line workplaces preferred
  • Strong consultative skills and leadership
  • Exceptional written, verbal, and interpersonal communication skills, with a keen eye for detail
  • Demonstrated ability to manage multiple priorities in a fast-paced environment and adapt to competing demands
  • Strong business acumen and the ability to translate complex ideas into clear and compelling messaging for diverse audiences
  • Expertise in crisis communication and reputation management helpful
Job Responsibility
Job Responsibility
  • Develop and implement innovative communication strategies and activation activities aligned with business objectives, culture, and transformation priorities for the division – aligned to enterprise
  • Serve as a strategic advisor to senior leaders, including the division President, guiding internal messaging during change, crisis, and key initiatives
  • Lead the creation and execution of people and change communication plans to support leadership activation and initiative awareness
  • Translate complex business strategies into clear, concise, and compelling messages for diverse internal audiences
  • Partner with People Operations and Optimization on the development and distribution of multimedia content across internal channels (e.g., intranet, email, town halls, video, print)
  • Partner with People Activation Events on the development of division activation events including leadership events, town halls and more
  • Drive storytelling to connect strategies, initiatives, and campaigns across the division
  • Ensure message consistency and alignment across divisions, areas, and departments, and are aligned with enterprise messages
  • Foster two-way communication by enabling feedback loops and facilitating dialogue between teammates and division leadership
  • Lead, mentor, and develop one or more communication advisors
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Opportunity for annual increases based on performance
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Fulltime
Read More
Arrow Right

Guest Service Associate

Prime Function: Ensure to provide proficient and professional guest service to t...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
granddelmar.com Logo
Fairmont Grand Del Mar
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction
  • Ensure to attend to guest complaints, requests or inquiries regarding the food and services
  • Establish and maintain seamless co-ordination & co-operation with all departments of ibis Mumbai Vikhroli to ensure maximum cooperation, productivity, morale and guest service
  • Identify optimal, cost effective use of the resources and educate the team on the same
  • Responsible for set up of all operating equipments and ensure to inspect linen, and condiments before the service
  • Ensure to be familiar with all dishes on the menu
  • Ensure clearance of all soiled chinaware, glassware, silverware from the guest table and re-set the table for the next arrival
  • In the absence of the Assistant Manager - Guest Service, ensure to take guest orders, advice guests on specials menu options, maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis
  • Use every opportunity to promote hotel facilities and maximize sales through sound product knowledge and selling skills
  • Ensure that all guest queries, inquiries and requests are attended to in a helpful, professional yet warm and friendly manner
Job Responsibility
Job Responsibility
  • Provide proficient and professional guest service to the guests by meeting and also exceeding their expectations
  • Welcome the guests by greeting them as per the standards
  • Facilitates the functioning of and / or oversees the functioning of Guest Service deparment (Front Office and F&B Service)
  • Be ready and responsible for any job, which may be assigned by the Management
  • Fulltime
Read More
Arrow Right
Remote jobs Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog Salaries About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy