Operations Risk Management Policy Governance, Citi

Citi

Location:
United States, Getzville

Category:
Finance

Contract Type:
Employment contract

Salary:

5840.00 - 8760.00 USD / Month ▼

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Job Description:

The Operations Risk Management Policy Governance team is responsible for reviewing that the policy documents across the firm are in compliance with the minimum requirements of the Operational Risk Management team. Individuals in Operational Risk establish and manage operational risk policies, propose strategies, and governance processes designed to minimize losses from inadequate controls, fraud, and potential bankruptcy.

Job Responsibility:

support the development and implementation of enterprise operational risk management procedures and methodologies, including effective application within the businesses
participate in initiatives to improve operational risk management practices and enhance organizational resilience
ensure operational risk management activities comply with internal policies, external regulations, and industry standards
partner with key stakeholders and subject matter experts across the organization to accomplish goals
is an enthusiastic and early adopter of change
takes ownership for helping others see a better future and stay positive during uncertainty
demonstrates and inspires curiosity in seeking new ways to overcome challenges
actively applies learning from failures
challenges self and others to seek out and communicate alternative views even when unpopular
welcomes diverse ideas to improve outcomes
acts as a change catalyst by identifying and helping others see where new ideas could benefit the organization
proactively seeks to understand and act in alignment with organizational decisions
helps others prioritize team and enterprise success over their own personal agenda
focuses on highest-priority work aligned to business goals
helps others effectively manage competing priorities
proactively identifies opportunities to streamline work
creates process improvements that enhance efficiency for self and the team
takes personal accountability for escalating, identifying, and managing potential risk
implements controls that enhance the client experience and operational effectiveness
anticipates problems and proactively identifies solutions that address the root causes and result in meaningful improvements
sets high expectations and invests the necessary effort to deliver excellence and exceed performance goals
role-models and helps others to do the right thing for clients and Citi in all situations, even when difficult
engages key stakeholders early and often and actively looks for opportunities to improve collaboration in achieving common goals
proactively seeks out opportunities to volunteer in Citi programs that support the community
advocates for solutions that meet the needs of Citi’s clients and the community
enthusiastically promotes the unique needs and preferences of colleagues
makes active commitment to help colleagues achieve balance, well-being, and development
empathetically listens and understands others’ positions before acting on issues
works to amplify voices that are minimized in the workplace
leverages varied networks to recruit diverse talent
advocates for colleagues with diverse skillsets, styles, and experiences to gain career opportunities
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Requirements:

5-8 years of experience (Financial Sector)
previous experience supporting risk management, compliance, governance, or controls related roles
proven track record of success governing operational risk policy documents ahead of policy approval committees
ability to review adherence to Operational Risk Management policy documents related to risk and control assessments
demonstrated experience in the risk management lifecycle
exposure to enterprise risk management frameworks and knowledge of risk reporting tools and techniques
exposure to operational risk concepts, methodologies and tools
familiarity with regulatory requirements and standards related to operational risk management
understanding of different risk types, e.g. credit, market, liquidity
exercises independence of judgement and autonomy
robust project management and organizational skills, with the ability to prioritize tasks, manage multiple initiatives, and meet deadlines in a fast-paced environment
strong interpersonal skills, with the ability to network, build relationships and collaborate with cross-functional teams to meet deliverables
ability to analyze data to identify trends and emerging risks
ability to problem-solve, recommend practical and effective solutions, and make sound decisions under pressure
excellent communication and interpersonal skills to effectively interact with stakeholders
high level of integrity and professionalism, with the ability to handle sensitive and confidential information appropriately

What we offer:

medical, dental & vision coverage
401(k)
life, accident & disability insurance
wellness programs
paid time off packages including planned time off, unplanned time off, and paid holidays

Additional Information:

Job Posted:
August 07, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Operations Risk Management Policy Governance