Operations Risk Lead Job at Kalshi (New York)

Payments Operations Risk & Control Lead

The TTS Payments Operations Risk & Control Team provides oversight & support to ...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Good knowledge of TTS products/operations particularly in the payments space
Knowledge of applicable Operational Policies / procedures / Control Standards
Extensive, 7-10 years of relevant experience
Strong interpersonal skills, including the ability to interact and negotiate successfully at a senior level
Preferable experience in Audit, Compliance, Controls, or other relevant/operations support functions
Analytical inquisitiveness and problem solving, ability to ask insightful questions, work through complexity and identify issues/exceptions clearly
Good at brainstorming. Needs to communicate complex ideas simply and compellingly
Ability to produce results against tight deadlines and navigate ambiguity
Bachelor’s/master’s degree in business, Economics & Finance, or related discipline (or equivalent)

Job Responsibility

Understand key risks within the Business and operational processes relating to TTS P&R
Build adequate controls monitoring, review & test program to evaluate effectiveness of underlying controls with a strong focus on data analytics and system retrievals
Conduct in-depth analysis of data & exceptions to identify trends and emerging risks. Work in partnership with stakeholders to drive effective remediation
Implement and execute a comprehensive ops control plan, which includes review & monitoring of key risk indicators & high-risk processes
Assist with the drive to establish MCA as part of Transformation
Ensure partners & stakeholders are aware & of key risk and controls topics, based on corporate standards as they are released/modified
Be fully up to date and familiar with relevant Citi Policies and standards
Work closely with Controls, Ops & Front Office partners on cluster/regional/global initiatives/projects
Monthly Risk & Control Forums, data analysis reports to be prepared and shared, capturing any issues, themes, exceptions
Monitor progress & provide support/engagement on all TTS P&R Ops related audits and regulatory reviews, share findings & themes issued with all stakeholders to enhance in-country processes & control reviews, to avoid occurrence of similar issues

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

Workforce Management Lead, Risk Operations

We are looking for an experienced and strategic Workforce Management Lead to dri...

Location

United States , Bay Area

Salary:

135800.00 - 245400.00 USD / Year

Block

Expiration Date

Until further notice

Requirements

8+ years of experience in Workforce Management, Operations, or Strategic Workforce Planning roles
5+ years of people management experience
Expertise in forecasting and capacity planning in complex environments
Moderate knowledge of KYC, AML, and Sanctions compliance
Proficiency in using spreadsheet tools such as Google Sheets and Excel, with the ability to create complex staffing models
Experience collaborating with diverse teams and managing key partner relationships
Demonstrated written and verbal communication skills, evidenced by delivering comprehensive reports and presentations to senior management that have influenced strategic decisions in operations
Experience analyzing workforce data to drive decision-making, with experience increasing operational efficiency through data-driven workforce adjustments and recommendations
Advanced analytical skills, including the ability to perform variance analysis, and developing forecasting models to inform strategic workforce planning decisions that result in a material improvement in operational efficiency

Job Responsibility

Develop and implement capacity plans and staffing models to support existing lines of business and new product launches within Compliance Operations
Forecast, schedule, and optimize staffing across multiple compliance work streams, ensuring adherence to process-specific Service level agreements and the absence of backlogs
Lead projects to create daily dashboard reporting for team leaders and managers, enhancing performance management and alert/case routing at the analyst level
Collaborate with cross-functional teams, including Product, Finance, and Compliance Analytics, to develop strategic workforce management solutions and improve forecasting models
Partner with Block vendor management teams to ensure seamless ramp-up/ramp-down and meet interval KPIs and contractual Service level agreements for our managed service providers
Use statistical methodologies and BI tools to analyze performance trends and drive data-informed decision-making
Present insights to senior and executive management, ensuring timely escalation of resourcing shortfalls based on forecasting

What we offer

Remote work
medical insurance
flexible time off
retirement savings plans
modern family planning

Fulltime

Operational Risk Management - Quality Assurance Lead - SVP

Operational Risk Assurance teams support the Global Operational Risk function by...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Substantial years of experience in Internal Audit, Operational Risk Assurance or Compliance Assurance with strong knowledge of 2nd line Testing & Monitoring routines
Outstanding communication and influencing skills through all levels of the organization and with external partners and vendors
Exceptional relationship management skills
In depth knowledge of Assurance Methodologies, technology platforms supporting 2nd line Risk Management
Ability to effectively communicate complex topics to a broad audience
Detailed oriented with analytical skills
Expert in Microsoft Office Tools
Bachelor’s/University degree, Master’s degree preferred

Job Responsibility

Responsible for maintaining and evolving the ORM Quality Assurance Methodology and desktop procedures
Establishes and oversees the execution of ORM Quality Assurance for the whole of Global ORM teams
Lead and manage a team of Quality Assurance testing team and be responsible for coaching and development of the team
Responsible for undertaking or contributing to certain governance processes such as annual planning, change management of annual plans
Responsible for providing challenge to the ORM coverage and Risk SME teams for Independent Challenge activities including and undertaking quality assurance activities for areas as advised by the Head Operational Risk Assurance from time to time
Co-ordinating and managing stakeholder engagements within wider Risk organization
Responsible for providing management information
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Operational Risk Head of Data Risk Center of Excellence

The Head of Data Risk Center of Excellence will lead risk assessment efforts for...

Location

United States , Tampa

Salary:

250000.00 - 500000.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

20+ years of direct experience as a senior Non-Financial Risk professional
extensive experience in overseeing global data programs in a large-scale organization
extensive experience applying operational risk management frameworks
experience in leading teams to deliver risk and control assessments
demonstrable understanding of Data fundamentals, including architecture and principles
deep knowledge of financial and risk data, regulatory compliance, and risk management
subject matter expertise in operational risk management applied to Data risk
bachelor's degree in Computer Science, Data Science, Information Technology, Business, or a related field preferred.

Job Responsibility

Ensure Enterprise Control Standard requirements are articulated and implemented
embed Data Risk Management practices in day-to-day business and strategic decision-making
oversee compliance against ORM frameworks and Enterprise Data transformation
lead Data Risk SWAT teams in independent risk assessments
operate shared services function supporting business risk management
serve as the primary interface to stakeholders like regulators and senior management.

What we offer

Medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
planned time off
unplanned time off
paid holidays.

Fulltime

TTS Operations Fraud Senior Lead

The TTS Payments Operations Risk & Control team provides oversight and support t...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10-15 years relevant experience
Significant experience in Operational Risk and/or Payment Operations
Expertise in Fraud Awareness and Risk Management Operations and Systems
Analytics background is required
Excellent communication skills – verbal & written
Highly proficient in Microsoft Office tools (Excel, PowerPoint, Tableau)
Ability to produce results against tight deadlines and navigate ambiguity
Bachelor’s/master’s degree in business, Economics & Finance, or related discipline (or equivalent)

Job Responsibility

Oversee the implementation of operational risk policies, standards and procedures, technology and tools, and governance processes
Develop and maintain a robust fraud response program
Provide evaluative judgment based on analysis of information in complicated and unique situations
Develop and implement relevant policies, standards and procedures to ensure timely, accurate and cost-effective delivery
Ensure essential procedures are followed through conformance reviews by 1st Line of Defence
Provide fraud impact assessment when new activities and products are launched
Attend and contribute to In Business Risk Committees meetings
Lead and oversee regular Key Risk Indicator (KRI) reviews
Liaise with Business Operational Risk Management Group on breaches and action steps
Be familiar with relevant Citi Policies and standards

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

Vp new activity risk management lead analyst

New Activity Risk Management is a part of the Enterprise Risk Management organiz...

Location

Canada , Mississauga

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Understanding of different risk types, e.g., market risk, credit risk, operational risk, liquidity risk, franchise risk, legal risk, reputational risk, and regulatory risk
Experience in the Financial Services industry
Product knowledge over a broad set of asset classes, expense initiatives and operating model changes
Familiarity with Citi’s businesses, products, operations and risk management
Excellent organizational, communication, and interpersonal abilities
Capability to manage multiple priorities in complex environment
Strong teamwork and independent problem-solving skills
Proficient in usage of software applications, data management and report preparation
Ability to build strong internal and external networks
Bachelor’s/University degree or equivalent experience

Job Responsibility

Participate in the evaluation of risk issues, and document meeting discussions and ensure that the issues raised during the New Activity Approval Process are duly addressed and resolved
Screen new activity proposals to make appropriate risk decision and ensure stakeholder understand their roles and responsibilities
Support Services, Banking and Functions New Activity Risk Managers throughout the review process including screening business proposals and making appropriate recommendations for review required, ensuring all process stakeholders understand their role, have all required information and system access and that all steps are completed correctly
Ensure that formal documentation is maintained, including conclusions, conditions, follow-ups, reports and metrics of New Activity Approval Process proceedings and decisions
Provide reports and analysis from the global database to meet business, regulatory and audit requirements
Collaborate and assist in reviewing global initiatives that could impact their particular geography / time-zone
Organize New Activity Risk Management tasks, including scheduling Kick-off meetings, proposal reviews, and monitoring follow-ups and conditions for completion
Assist the Services, Banking and Functions sub-Committees Chairs by preparing approval meetings and working collaboratively with committee stakeholders
Review materials prepared for submission to the Services & Banking Committees and ensuring completeness as per the policy and procedure
Prepare and document meetings between the Services, Banking and Functions New Activity Risk Managers and the Products Heads or Business Sponsors

What we offer

A chance to develop in a highly innovative environment where you can use the newest technologies in a top-quality organizational culture
Professional development in a truly global environment
Inclusive and friendly corporate culture where gender diversity and equality is widely recognized
A supportive workplace for professionals returning to the office from childcare leave
An enjoyable and challenging learning path, which leads to a deep understanding of Citi’s products and services

Fulltime

Operations Project Senior Lead - Movement of Funds/Payments Risk

This team plays a crucial role in managing and refining risk associated with mov...

Location

United Kingdom , London; Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Leadership & Effective communication
Strong Stakeholder Management
Proficiency in negotiation
Problem solving
Experienced leader
Decision making
Adaptability
High emotional intelligence
Domain expertise: Across Operations and Finance functions and tools
Expert knowledge in end-to-end transaction lifecycle process

Job Responsibility

Establishment of movement of funds risk and portfolio governance
Undertake detailed planning of implementation steps including conversion strategies, go-live and operational readiness, run-book definition and execution
Provide program management consolidation, governance, progress tracking and issue identification and escalation across operations footprint
participate in overall program governance
Model best practice program execution and promote standardization and consistency across wider operations organization
Undertake specific program management disciplines and activities e.g. Lead prioritization and status meetings and reporting, maintain program documentation, provide updates at senior forums

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Operational Risk Officer

The Operational Risk Officer is a strategic professional who stays abreast of de...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s/University degree, Master’s degree preferred
Min 4 years of experience in Operational Risk. Other risk and control disciplines would be a plus – credit, and market
Experience in ICT Risk Area/ Markets would be desirable
Excellent interpersonal and communication skills – verbal & written
A team-player with positive/can-do approach
High level of energy, enthusiasm and motivation
Fluent Polish and English

Job Responsibility

Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks
Independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices
Serves as a subject matter expert for Issues Management (e.g. Corrective Action Plans)
Recommends control enhancements as needed
Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment
Identifies best practices to be shared with global Citi businesses
Develops and maintains tracking metrics for management reporting and escalation
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgment and autonomy
Acts as SME to senior stakeholders and/or other team members

What we offer

Job contract and social benefits (private medical care, fitness card, life insurance, pension programme, co-financing of cultural and entertainment events and more)
Access to e-learning platform (Degreed) as well as English learning platform
Possibility to gain globally appreciated work experience
Friendly and supportive culture and team
Flexible and partly-remote working conditions

Fulltime

Operations Risk Lead

Kalshi

Location:
United States , New York

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 21, 2026

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