Operations & Reporting Specialist Job at Robert Half (Chattanooga)

Home Mortgage Default Operations Senior Specialist- Default Reporting

Default Investor Reporting has one primary function of reporting the status of l...

Location

United States , Glen Allen; Irving

Salary:

Not provided

Citizens Bank

Expiration Date

June 30, 2026

Requirements

3–5+ years of experience in: Default Investor Reporting
Mortgage Default Management
Loss Mitigation, Foreclosure, or Bankruptcy
Experience working with MSP and LoanSphere platforms (DAR, FCL, BNK)
Demonstrated ability to analyze complex data and resolve reporting issues
High School Diploma required
Associate or bachelor’s degree preferred
Equivalent mortgage default experience accepted

Job Responsibility

Ensure timely and accurate submission of default reporting in accordance with FHA, USDA, GNMA, and other investor deadlines
Manage default loan reporting using LoanSphere DAR (Default Activity Reporting)
Maintain and update LoanSphere DAR and MSP mapping and administrative tables
Provide backup support for MI, FHLMC (Freddie Mac), FNMA (Fannie Mae), and private investor reporting
Review and resolve daily status code discrepancies and delinquency reasons to ensure data accuracy before month-end reporting
Identify and analyze delinquency episodes to determine root causes of default
Perform detailed data analysis and validation to ensure compliance with internal SLAs, regulatory requirements, and investor guidelines
Collaborating with cross-functional teams including Collections, Foreclosure, Bankruptcy, Loss Mitigation, Investor Reporting, Default Cash, and Claims
Participate in or lead meetings with business partners and vendors (e.g., ICE)
Support process improvement initiatives, operational issue resolution, and project work

What we offer

competitive pay
comprehensive medical, dental and vision coverage
retirement benefits
maternity/paternity leave
flexible work arrangements
education reimbursement
wellness programs

Fulltime

Avp - Custody Operations (Tax Operations Specialist)

Lead corporate action taxation within Brazil Tax Operations (Custody), ensuring ...

Location

Brazil , São Paulo

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum 5 years of experience
Knowledge of tax regulations/regulatory reporting/custody operations relevant to the business scope
Demonstrated ability to manage complex, high-risk, and time-sensitive processes
Strong data analysis and reconciliation skills
Ability to anticipate vulnerabilities and implement effective mitigation strategies
Excellent communication and stakeholder management skills across all seniority levels
Strong organizational and coordination capabilities with the ability to orchestrate multiple parties
Problem-solving mindset with attention to detail and accountability
Ability to drive initiatives, influence outcomes, and operate in a fast-paced environment
Bachelor's degree or equivalent experience

Job Responsibility

Manage tax calculations related to corporate events ensuring alignment with relevant internal stakeholders
Orchestrate the respective tax operational processes for corporate action events, ensuring accurate classification and tax treatment
Review and validate event characteristics / Tax component with Product, and Corporate Tax
Monitor processing performance, ensuring alignment with Technology and resolution of system constraints or defects
Partner with Technology teams to ensure system capability, performance monitoring, and defect resolution
Establish and promote a robust risk management and tax compliance culture within the team, implementing preventive and detective controls
Identify, assess, and mitigate operational and regulatory risks across tax processes
Proactively conduct root cause analysis for incidents and implement sustainable solutions
Ensure strict adherence to local regulations, internal controls, and audit requirements concerning to the activities in-scope
Develop and implement effective strategies for managing exceptions and classification discrepancies, coordinating with global teams for resolution and standardization

Fulltime

Administrative Operations Specialist, Total Rewards & HR Operations

Provides administrative and operational support to two senior HR leaders: the Se...

Location

United States of America , Brighton

Salary:

23.06 - 32.29 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

Bachelor's degree and 1 year of experience in a business operation or administrative role required
or equivalent combination of education and experience
Adept at learning new technologies to perform data entry, manage calendars, and creating reports required
Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) required
Strong time-management and organizational skills required
Excellent written and verbal communication skills required

Job Responsibility

Provides comprehensive administrative support to the Senior Directors and departmental leaders, including calendar coordination, meeting management, correspondence, and preparation of documents, presentations, and reports
Coordinates team meetings, project work sessions, and ad hoc leadership gatherings, ensuring timely follow-up and execution of action items
Prepares materials and documentation to support operational initiatives, program updates, and strategic activities across both Total Rewards and HR Operations/Compensation
Serves as a liaison to internal stakeholders, ensuring timely communication and coordination between units
Supervises two part-time administrative/Benefits Assistant II positions responsible for front desk operations and general customer service
Ensures consistent coverage, maintains staffing schedules, oversees training, and monitors service quality
Serves as back-up for front-desk and customer service functions, providing information and guidance on benefits, HR processes, and departmental procedures
Acts as departmental timekeeper, ensuring accurate and timely entry of employee time and attendance, tracking vacation balances, and monitoring compliance training completion
Coordinates onboarding and offboarding processes for staff across both functional areas, including submission of Personnel Action Forms (PAFs), system access requests, and building access coordination
Assists with maintaining departmental organizational charts, distribution lists, and staff records

Fulltime

New

Accounting & Reporting Specialist

Execute work to provide accurate and timely financial reporting in compliance wi...

Location

China , Shanghai

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Comprehensive understanding of the IKEA concept, its Brand identity, Culture & Values, and strategic directions
Comprehensive knowledge of IKEA business, its market, industry, and customer needs
knowledge of Ingka Group's core business operations and key interactions between businesses/functions
Broad understanding of Ingka’s financial and operational processes (the interdependencies and how to manage them)
Good understanding of measuring, processing and communicating financial information in compliance with internal and external regulations and ensuring value for money in reaching business objectives and profitable growth
Good understanding of Ingka’s accounting and financial reporting rules, standards and manuals along with International Financial Reporting Standards (IFRS) and General Accepted Accounting Principles (GAAP)
Good understanding of applying organizational policies and procedures to assess, mitigate, ensure appropriate internal controls and communicate risks to the organization
Good understanding of data science, analytics, data visualization tools, and new technologies to secure a predictive and value-adding finance and accounting function
Good understanding of procedures and tools for data management
Good knowledge of how to create and implement change initiatives and manage stakeholders in Ingka

Job Responsibility

Execute work to provide accurate and timely financial reporting in compliance with Ingka Group frameworks, applicable GAAP and relevant local regulations
Execute internal and external audit tasks to meet relevant compliance and legislative requirements
Collaborate with country and shared service Co-workers to review quality issues, organising remedial action
Maintain effective internal control by reviewing and analysing relevant activities

Fulltime

New

Sales Operations Specialist

As Sales Operations Specialist, you are responsible for helping drive and suppor...

Location

United States , Chicago

Salary:

68000.00 - 85000.00 USD / Year

SpotHero

Expiration Date

Until further notice

Requirements

3+ years of technical support experience
Passion for working with and improving sales people's productivity and performance
Proven ability to manage complex programs, products and processes
Excellent interpersonal communication and writing skills
Strong capabilities working with teams in innovative, accountable, and reliable ways, with the ability to thrive in a dynamic environment
Adept at utilizing Claude or ChatGPT for personal efficiency & rolling out AI-enabled workflows across teams
Experience with driving cross-functional and cross-departmental collaboration
Ability to work independently while producing quantifiable results
Demonstrated strengths in organization, prioritization, and time management
Experience with CRM systems, preferably Salesforce

Job Responsibility

Help plan and execute the Sales Operations strategy for SpotHero
Work closely with the Sales Operations Manager and Senior Manager, Sales Enablement & Operations to provide a comprehensively supportive framework for Revenue Teams
Provide a focus on metrics that measure Operational impact
Contribute to the ongoing roadmap of projects and initiatives handled by Sales Ops
Work to centralize, document and provide input on the workflow and workload of the sales teams
Provide support for the products and processes that enable the Sales, Business Development, & Revenue Operations organizations, including sales activity tracking, workflow efficiencies, and automation/outsourcing of operator engagement
Utilize platforms like SFDC and Salesloft, as well as BI tooling to report on seller performance
Draw best practices from the analytics of these platforms and provide management and playbook guidance
Act as a contact for go-to-market requirements for owned tools & processes, including communications, project planning, and support
Help optimize and automate our internal processes, including Facility Onboarding

What we offer

Excellent benefits
We cover a generous portion of Medical Premiums, 50% of Dental and Vision Premiums, company-sponsored Life Insurance, STD, and AD&D coverage, a 401(k) with match and immediate vesting, and comprehensive leave policies
Flexible PTO policy and outstanding work/life balance
Grubhub weekly lunch stipend for in-office days
Udemy License and Personal Learning Budget
Annual parking stipend
The opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere
Opportunity to be part of Employee Resource Groups, access allyship learning resources
Employee programs: Discovery Days for Product and Engineering, Gearing up for Aspiring Leaders, and Mentorship Program
Wellness program

Fulltime

New

Deposit Operations Specialist

We are looking for a Deposit Operations Specialist to support daily banking oper...

Location

United States , Marblehead

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of hands-on experience, including at least 2 years of direct work in deposit operations within a banking environment
Practical knowledge of electronic banking services such as online banking, mobile banking, debit cards, wire processing, remote deposit capture, bill pay, and P2P transactions
Strong understanding of retail banking operations and applicable compliance standards, including Regulation E, funds availability requirements, consumer protection expectations, and information security practices
Experience handling transaction processing, fraud claims, chargebacks, stop payments, and customer service issues in an operations setting
Ability to create and maintain process documentation, preserve accurate records, and support audit or examination activity
Proven skill in working collaboratively across departments and with external vendors to resolve issues and maintain operational effectiveness
Strong attention to detail, sound judgment, and the ability to balance service quality with risk management priorities
Familiarity with consumer banking environments
exposure to call center metrics, credit card industry practices, criticality analysis, or consumer lending is a plus

Job Responsibility

Process a wide range of deposit and electronic banking activities, including online and mobile banking support, debit card operations, wire transactions, remote deposit capture, bill payment services, and person-to-person payments
Investigate and resolve operational exceptions such as chargebacks, fraud-related claims, stop payments, and account or debit transaction issues with accuracy and urgency
Respond to customer and internal inquiries by identifying root causes, correcting issues, and ensuring a high standard of service throughout the resolution process
Maintain detailed procedures, records, and supporting documentation to keep operational files organized and audit-ready
Monitor work for adherence to banking regulations, internal controls, and security standards related to electronic funds transfers, funds availability, and consumer protection requirements
Partner with business units, support teams, and third-party vendors to address operational needs, improve workflows, and support updates tied to regulatory or system changes
Manage user access, reporting activities, and transaction records with close attention to accuracy, confidentiality, and policy compliance
Assist with internal reviews, external examinations, and audit requests by preparing documentation and answering questions related to deposit operations processes

What we offer

Medical, vision, dental, life and disability insurance
401(k) plan

Fulltime

New

Tax Operations Specialist

As an integral member of our team, you will play a pivotal role in supporting va...

Location

United States , Richmond

Salary:

35.00 - 40.00 USD / Hour

Alfa Laval

Expiration Date

Until further notice

Requirements

Bachelor's degree (accounting or related business degree preferred) with relevant experience
Minimum 5 years of professional experience in a corporate, business, or related environment
Experience with accounting (moderate general accounting knowledge preferred)
Knowledge of tax
Strong Microsoft Excel proficiency
Critical thinking and problem-solving
Attention to detail and accuracy
Strong interpersonal and collaboration skills
Strong leadership and communication skills

Job Responsibility

Prepare and file federal, state, and local income tax returns
Calculate and submit estimated tax payments and extensions
Analyze and utilize company data to ensure accurate tax compliance
Implement process improvements
Conduct nexus studies to assess tax obligations across jurisdictions
Register entities for state and local tax compliance
Manage gross receipts and franchise tax filings
Support transfer pricing documentation and compliance
Monitor and reconcile fixed asset records for tax purposes
Support indirect tax compliance, including sales tax and VAT

What we offer

Healthcare
Dental and vision plans
Robust wellness program
Generous 401(k)
Paid holidays
Paid time off

Parttime

Operations Specialist

We are looking for an Operations Specialist to support daily business activities...

Location

United States , Trenton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience supporting operations, logistics, purchasing, or administrative functions in a detail-focused setting
Working knowledge of order entry processes, procurement coordination, and inventory tracking
Ability to manage vendor communications effectively and follow through on open items
Strong organizational skills with close attention to accuracy, deadlines, and recordkeeping
Proficiency with spreadsheets, reporting tools, and general office software
Effective written and verbal communication skills for collaborating with internal and external contacts.

Job Responsibility

Process and maintain accurate order entry records to support timely operational execution
Coordinate procurement activities by sourcing materials, tracking purchases, and following up on order status
Monitor warehouse inventory levels, reconcile stock records, and help prevent shortages or overages
Build and maintain productive vendor relationships to support service quality, pricing, and delivery expectations
Provide administrative assistance for operational tasks, documentation, scheduling, and correspondence
Prepare and distribute reports that summarize inventory, purchasing activity, and operational performance
Partner with cross-functional stakeholders to resolve day-to-day issues and keep business processes running smoothly.

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

Select Country

Operations & Reporting Specialist

Job Description

Job Responsibility

Requirements

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