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Descartes Underwriting Logo Descartes Underwriting · IT - Administration

Operations Project Team Lead - CDD

France, Paris Employment contract · Job Posted June 15, 2026
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Job Description

Descartes Underwriting is seeking an external Operations Project Leader to support our Operations Team during the parental leave of the current Project Leader (6 to 9 months). You will report to the Head of Operations, and you will be a key contributor of the deployment of Operations team's projects. Our Operations Team underpins every aspect of Descartes Underwriting and Descartes Insurance activity, ensuring that our business processes run smoothly and efficiently from lead generation all the way to accounting flows and claims payments. In an environment where the Salesforce platform plays a critical role in our daily operations, the Operations Project Team implements, maintains and runs business tools that help our business logic. Joining us means supporting impactful projects, collaborating across departments and countries, gaining in-depth understanding of complex insurance proceedings, and being part of a team that’s always looking for ways to improve and innovate while maintaining accuracy, compliance, and a positive experience for policyholders.

Job Responsibility

  • Lead, mentor, and empower the Operations Project team
  • Proactively develop the skills and expertise of team members to enhance their performance and career growth, notably in project management and deployment of best practices
  • Foster a culture of continuous improvement within the team, proactively identifying opportunities for process optimization and innovation within the Operating Platform in collaboration with other departments to improve the overall efficiency of the company
  • Develop a deep understanding of our users' needs by engaging regularly with stakeholders across Operations, Finance, Marketing, CIO office and Business Development teams, to improve process and workflow integrations, specifically in operations solutions
  • Contribute actively to defining the strategic direction of the Operating Platform, maintaining a comprehensive understanding of the interconnections between various tools in close collaboration with the Product team
  • Define and maintain the team's roadmap, effectively managing priorities to align with business objectives, encompassing both project initiatives and ongoing operational tasks (run) in close collaboration with the Product team
  • Ensure seamless and proactive communication with both internal users and the technical development team (DSD)
  • Coordinate effectively with cross-functional teams and stakeholders to ensure project alignment and successful outcomes
  • Ensure clear and consistent communication of the team's progress, both internally within the team and externally to relevant stakeholders
  • Provide guidance and oversight for the planning, execution, and monitoring of all projects within your team's scope
  • Champion the delivery of high-quality projects within agreed scope, ensuring alignment with business goals
  • Ensure adherence to data governance policies and promote data quality standards within operational projects
  • Build and manage a pool of external consultants, ensuring their effective integration to provide flexibility and specialized expertise as needed

Requirements

  • Completed a master’s degree from a leading Engineering school or Business school with a specialization in Data Analytics or/and Engineering sciences or/and Risk management or/and operations
  • 5-10+ years’ experience in a similar position (technology or IT environment) or in a consulting position in a fast-paced environment
  • Experience managing projects with multiple stakeholders and fostering alignment
  • Good interpersonal skills & ability to work with different profiles
  • Excellent communication and presentation skills, with the ability to convey complex information in a clear and compelling manner
  • Curiosity & basic understanding of the best practices and technical landscape of the development software lifecycle
  • Familiarity with project management methodologies and technology development processes
  • Fluency in French and English
  • Interested in Artificial Intelligence

Nice to have

  • Previous experience in insurance
  • Previous experience with SQL and familiarity with SQL

What we offer

  • Opportunity to work and learn with teams from the most prestigious schools and research labs
  • Commitment to continued learning and development
  • Work in a collaborative & professional environment
  • Be part of a dynamic international team, passionate about diversity
  • Join a company with a true purpose – help clients be more resilient towards climate risks
  • A competitive salary, bonus and benefits
  • You can benefit from punctual home office days
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