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An AI Tech company is seeking a Operations focused Project Manager to join their team for a six month contract. This role focuses on strengthening and optimizing how work is delivered to new clients at the beginning of their engagement. You will develop scalable processes, establish clear operational standards, and ensure teams have the structure and tools needed to deliver consistent, high-quality results. This is a 6-month hourly contract supporting a focused period of operational improvement.
Job Responsibility:
Develop and maintain a comprehensive playbook outlining how teams deliver work to new clients
Establish governance frameworks that enable ongoing process improvement
Create and manage standardized decks, documentation, checklists, and delivery timelines
Build reusable templates and frameworks to streamline workflows and increase efficiency
Identify workflow bottlenecks, gaps, and unclear ownership, and recommend practical solutions
Facilitate retrospectives and lead initiatives to continuously improve team operations
Serve as the primary owner of operational excellence within this area
Requirements:
Strong background in operations, program management, project management, or business operations
Demonstrated ability to design, implement, and scale processes effectively
Experience collaborating cross-functionally with diverse stakeholders and teams
Excellent documentation skills with the ability to create clear, structured, and practical resources
Strong communication skills and ability to drive alignment and clarity across teams
Proven ability to identify inefficiencies and turn insights into actionable improvements