Operations Program Manager, Randstad

Randstad

Location:
Japan, Tokyo

Category:
Logistics

Contract Type:
Not provided

Salary:

9000000.00 - 13000000.00 JPY / Year

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Job Description:

The Operations Program Manager is a key role providing end to end support for all projects and enhancements executed under the responsibility of the Operations Department. This person coordinates all efforts for planning and execution of actions with the ultimate goal of successful deployment of new processes within the Operations Department.

Job Responsibility:

Plan and monitor progress of tasks related to all projects within the Operations Department in Japan
Drive responsibility, accountability and ownership of projects or enhancement requests and actionable items across a range of process standardizations and improvements
Communicate project priorities, monitor and escalate any unresolved issues
Create and execute change management and communication plan with support from global teams
Identify, track and proactively mitigate any risks foreseen in the projects of the Operations Department in Japan and proactively manage overlapping requests across teams
Negotiate and influence stakeholders in order to reach agreements and successful launch for new tools and processes (not only internal, but also external stakeholders, such as dealers and vendors)
Define test scenarios and perform User Acceptance Test (UAT)
Partner with the local Operations and Commercial Teams, as well as with the Global IT and Regional Operations Team in order to design / deploy new tools to improve processes
Identify, prioritize and coordinate harmonization efforts of processes within the Operations Department in Japan and APAC
Plan, control and execute budget for projects
Review and document existing and new processes for the Operations Department
Train staff and internal/external stakeholders on existing or new processes within the Operations Department in Japan
Ensure timely project completion ensuring current policies and practices are followed and keeping accurate documentation
Drive all project management activities, including project scopes, charters, roadmaps and workplans

Requirements:

Bachelor’s degree in Business, IT, Engineering, Science or applicable field required
Advanced degree desirable
PMP Certification desirable
Basic knowledge of Supply Chain Concepts, Lean Supply Chain, ERP Principles, and the processes of inventory management and customer order fulfillment is a MUST
Working knowledge of ERP systems and the broader Application Ecosystem, combined with knowledge of key business processes. SAP experience preferred
Excellent analytical abilities and high attention to detail
Good written and oral English language communication skills
Ability to work well within a group environment and be able to demonstrate influence with no direct authority
Strong Organization and problem solving skills are required
Ability to prioritize tasks and have a can-do attitude
Good negotiation skills
Intermediate or advance to expert level Microsoft Excel preferred
Proficient in Word, and Outlook
Excellent verbal, writing and reading skills in English and Japanese
Positive approach in communicating with others. Can clearly express ideas and issues effectively to colleagues in verbal and written forms
Good physical and mental health

Nice to have:

PMP Certification
Advanced degree

What we offer:

健康保険
厚生年金保険
雇用保険
土曜日
日曜日
祝日

Additional Information:

Job Posted:
May 10, 2025

Expiration:
August 08, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Operations Program Manager