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Robert Half Logo Robert Half · Finance

Operations Processor

United States, San Antonio · Job Posted April 12, 2026
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Job Description

This long-term contract position offers an exciting opportunity to support payment operations within the financial services industry. The ideal candidate will play an integral role in ensuring smooth, accurate, and compliant payment processing while contributing to organizational efficiency and member satisfaction.

Job Responsibility

  • Process various types of payments, including wires, mobile deposits, payroll, card disputes, and adjustments, ensuring accuracy and compliance
  • Investigate and resolve escalated issues, complaints, and discrepancies in payment operations
  • Conduct quality control checks to verify the accuracy of payment processing and posting activities
  • Monitor and troubleshoot operational issues, implementing solutions to maintain seamless workflows
  • Stay updated on federal and network regulations such as Visa, Regulation E, and UCC4A, ensuring compliance across all payment activities
  • Maintain and update documentation for processes and procedures within the scope of work
  • Collaborate with risk management and other departments to support audits, regulatory monitoring, and required reporting
  • Assist in the implementation of new products and services, ensuring successful integration with existing systems
  • Analyze existing workflows and recommend strategies to optimize efficiency and minimize risk
  • Provide exceptional service to members and staff while adhering to performance standards and response times

Requirements

  • Strong knowledge of payment processing systems, including wire transfers, lockbox services, and mobile deposits
  • Experience with account reconciliation, general ledger management, and regulatory compliance requirements
  • Proficiency in Microsoft Excel and other financial tools to analyze and manage data effectively
  • Familiarity with risk management practices and ability to identify and mitigate operational risks
  • Understanding of industry regulations, including Nacha rules and Visa compliance guidelines
  • Excellent problem-solving skills and attention to detail, with the ability to handle complex account discrepancies
  • Strong communication skills to collaborate with internal teams and external stakeholders
  • Ability to adapt to new processes and technologies, ensuring seamless integration within existing workflows

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
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