Operations Processor

• Provide exceptional customer support throughout the lifecycle of orders, addressing inquiries and resolving issues promptly
• Accurately process and enter customer orders into QuickBooks, maintaining timeliness and precision
• Manage the complete order process, from receipt through fulfillment, ensuring all steps are executed efficiently
• Collaborate with internal teams to streamline workflows and enhance overall operational effectiveness
• Track and manage inventory levels, ensuring availability of materials to meet production and order demands
• Plan and coordinate raw material requirements, aligning with production schedules and customer needs
• Maintain consistency and accuracy across customer orders, inventory data, and system records
• Support shipping processes by overseeing customer shipments and ensuring timely delivery
• Monitor and reconcile accounts payable, vendor invoices, and other financial records to ensure proper documentation
• Assist in resolving account discrepancies and addressing risk management concerns when necessary

• Proficiency in QuickBooks for order entry and record management
• Demonstrated experience in customer service and order processing
• Strong organizational skills with the ability to manage multiple tasks simultaneously
• Knowledge of inventory management and raw material planning
• Familiarity with accounts payable and vendor invoice processing
• Excellent communication skills to effectively coordinate with internal teams and customers
• Ability to identify and resolve discrepancies in accounts or operations efficiently

Background in manufacturing or logistics operations is preferred

• medical
• vision
• dental
• life and disability insurance
• company 401(k) plan