Operations Processor

• Perform moderately complex operations duties in support of either a service center or department environment
• Require considerable knowledge of company personnel policies and practices
• Collect data and prepare related operational reports
• Prepare input forms for automated data processing system
• Utilize the company's internal operations to perform duties
• Coordinate projects
• Furnish information to authorized persons
• Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation

2+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Experience with Wells Fargo Foreign Item processing processes and procedures
• Experience with Wells Fargo Check Deposit Processing processes and procedures
• Experience with Wells Fargo programs, systems, and tools such as: CEO (Commercial Electronic Office), EPM Image Capture/Proof PC, EPS (Exception Processing System), ETRAN, GSMOS (Global Sanctions Management Operations System), Hogan, Intl Ops Online, and OIB (Operational Image Browser)
• Experience with Wells Fargo Banking Operations processes and procedures
• Proficient Microsoft Office (Word, Excel, Outlook, PowerPoint, and Teams) skills
• Ability to collaborate and execute in a fast paced, high demand, environment while balancing multiple initiatives, priorities, and projects
• Ability to exercise independent judgment to identify and resolve problems
• Ability to interact with integrity and a high level of professionalism with all levels of employees including management
• Ability to meet or exceed business goals and objectives, while fostering a team atmosphere
• Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex internal and/or external customer issues
• Ability to work effectively in an individual and team environment, across all organizational levels, where flexibility, collaboration, and adaptability are important
• Strong organizational skills with high attention to detail and accuracy
• Strong verbal, written, and interpersonal communication skills with demonstrated experience engaging and influencing stakeholders

• Paid 8-week training
• Equal opportunity employer policies
• Drug and alcohol-free workplace