Operations Processor

• Perform moderately complex operations duties in support of either a service center or department environment
• Require considerable knowledge of company personnel policies and practices
• Collect data and prepare related operational reports
• Prepare input forms for automated data processing system
• Utilize the company's internal operations to perform duties
• Coordinate projects
• Furnish information to authorized persons
• Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation

1+ year of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• College graduate
• Over one (1) year of experience in Operations in a back-office setting or environment either from a Financial Services, Shared Services or BPO
• Over one (1) year of experience in one or a combination of the following: Sales, Sales Support, General Banking, or Direct Client Contact
• Over one (1) year of Quality Analyst or Quality Assurance background
• Knowledgeable with MS Office Suite, especially Excel and Macro tools
• Working knowledge of reporting tools and systems
• Analytics, Research, MS Excel, VBA, Macros, Pivot, Controls
• Sales, Client Support and / or Quality experience