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Operations Processor

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
India, Hyderabad

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Category:
Banking

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Wells Fargo is seeking a candidate who can Performs Research and resolution of exceptions arising out of check processing errors such as encoding errors, misreads, listing errors, posted twice, etc. Additionally, the team processes errors / images that are illegible or bad, also called as non-conforming images. Provides research and resolution of bank to bank transaction errors, Wholesale customer adjustments, over-the-counter retail customer deposit disputes and missing work. Team researches and resolves errors that occur during processing of checks through internal departments or from other banks. Errors can include but are not limited to mis-posted items, missing items, double-posted items, encoding errors, and mis-routed or missing bundles of checks.

Job Responsibility:

  • Performs Research and resolution of exceptions arising out of check processing errors such as encoding errors, misreads, listing errors, posted twice, etc
  • Processes errors / images that are illegible or bad, also called as non-conforming images
  • Provides research and resolution of bank to bank transaction errors, Wholesale customer adjustments, over-the-counter retail customer deposit disputes and missing work
  • Researches and resolves errors that occur during processing of checks through internal departments or from other banks
  • Errors can include but are not limited to mis-posted items, missing items, double-posted items, encoding errors, and mis-routed or missing bundles of checks

Requirements:

  • 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Able to multi-task to accomplish tasks effectively
  • Able to interpret the documents or the requests received
  • Strong verbal & written communication skills
  • Analytic skill
  • Attention to detail
  • Excellent data entry skills
  • Good Math, reconciliation and accounts skills
  • Ability to work quickly & accurately while maintaining acceptable standards of workmanship
  • Quick learner with the ability to retain high volume of information
  • Ability to recognize and escalate any discrepancies identified or noticed while processing

Additional Information:

Job Posted:
May 15, 2025

Expiration:
May 21, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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