Operations Processor Job at Wells Fargo (Bengaluru)

Director, Payments Operations

As the Director, Payment Operations, you'll be responsible for accelerating paym...

Location

United States , Concord

Salary:

135000.00 - 150000.00 USD / Year

Tripleseat

Expiration Date

Until further notice

Requirements

5-7+ years of experience in payments operations, embedded payments, fintech, or SaaS payments environments
Experience managing and mentoring high-performing teams, with a hands-on and collaborative leadership style
Demonstrated experience supporting payment operations, partner management, and scaling payments infrastructure
Working knowledge of the payments lifecycle, payment systems, and risk & compliance requirements
Experience working with payment processors and integrated payments solutions
Ability to operate effectively cross-functionally and manage relationships with multiple internal and external stakeholders
Analytical and detail-oriented, with comfort using data to inform operational decisions
Experience improving operational processes to increase team efficiency and consistency
Alignment with Tripleseat's company values and commitment to fostering a collaborative, customer-focused work environment

Job Responsibility

Leadership and management of the Payments Operations and Activations team, including hiring, coaching, performance management, and professional development
Own payments activation velocity, time-to-live from software closed won, and operational drivers of payments attach and volume expansion
End-to-end embedded payments operations ownership, ensuring integrated payments function reliably from enrollment all the way to reconciliation
Management of day-to-day relationships and escalations with payment processors, serving as the primary point of contact for operational matters and driving accountability with processors
Definition and enforcement of processor workflows, KPIs, and SLAs for merchant application approvals, support issue escalations, and dispute management
Lead and support payment initiatives, including new payments launches, processor integrations, and merchant migrations - balancing payments economics vs. friction with partners
Tracking and analysis of payments key results, translating data into actionable insights and recommendations for leadership
Partner cross-functionally with Product, Engineering, and Customer Operations teams to ensure alignment and operational excellence
Build and improve operational processes and documentation to support business growth and team effectiveness
Identification of operational inefficiencies and implementation of process improvements to enhance payment performance

What we offer

Competitive Medical, Dental, and Vision Insurance
Company Paid Life Insurance, Short- and Long-Term Disability Plans
401(k) with Company Match
Parental Leave
Flexible Paid Time Off
Pet Insurance

Fulltime

Operations Processor

We are looking for a proactive Operations Processor to support daily distributio...

Location

United States , Duncannon

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience supporting operations, distribution, logistics, or order processing functions in a fast-paced environment
Ability to manage customer accounts while contributing to account growth and service quality
Working knowledge of inventory control, vendor invoice entry, and accounts payable support
Strong problem-solving skills with the ability to handle account resolution and operational issues effectively
Familiarity with risk awareness and sound judgment when addressing day-to-day business decisions
Comfort working independently in a hands-on role with shifting priorities
Experience using Encompass or similar business systems is preferred
Clear communication skills and the ability to coordinate effectively with customers, vendors, and internal teams

Job Responsibility

Coordinate daily operational workflows across receiving, inventory tracking, order processing, and product distribution to maintain efficient service levels
Work closely with vendors and transportation partners to align shipment timing, delivery expectations, and supply availability
Support accurate order fulfillment by monitoring stock movement, resolving processing issues, and helping maintain organized inventory records
Build and maintain strong customer connections by responding to account needs and identifying opportunities to expand ongoing business
Review operational results, expenses, and service performance to highlight areas for improvement and support revenue goals
Process vendor invoices and assist with accounts payable activities to help ensure timely and accurate financial documentation
Address account and order-related concerns quickly and professionally to promote customer satisfaction and smooth internal operations

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan
Free online training

Fulltime

New

Operations Processor

Wells Fargo is seeking a Operations Processor

Location

India , Hyderabad

Salary:

Not provided

Wells Fargo

Expiration Date

June 04, 2026

Requirements

1+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Job Responsibility

Perform moderately complex operations duties in support of either a service center or department environment
Require considerable knowledge of company personnel policies and practices
Collect data and prepare related operational reports
Prepare input forms for automated data processing system
Utilize the company's internal operations to perform duties
Coordinate projects
Furnish information to authorized persons
Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation

Fulltime

!

Associate Operations Processor

Wells Fargo is seeking an Associate Operations Processor as part of Consumer and...

Location

United States , Saint Petersburg

Salary:

Not provided

Wells Fargo

Expiration Date

Until further notice

Requirements

6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Job Responsibility

Perform general clerical operations tasks that are routine in nature
Receive, log, batch, and distribute work
File, photocopy, and answer phones
Prepare and distribute incoming and outgoing mail
Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
Work under close supervision following established procedures

Parttime

Associate Operations Processor

Wells Fargo is seeking a Associate Operations Processor. In this role, you will:...

Location

India , Bengaluru

Salary:

Not provided

Wells Fargo

Expiration Date

June 28, 2026

Requirements

6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Job Responsibility

Perform general clerical operations tasks that are routine in nature
Receive, log, batch, and distribute work
File, photocopy, and answer phones
Prepare and distribute incoming and outgoing mail
Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
Work under close supervision following established procedures

Fulltime

Associate Operations Processor

Wells Fargo is searching for three high-energy candidates to join our research t...

Location

India , Bengaluru

Salary:

Not provided

Wells Fargo

Expiration Date

Until further notice

Requirements

6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
University degree in Business or related discipline. BCom and MBA only
Strong analytical skills
Able to multi-task to accomplish tasks effectively
Able to interpret the documents or the requests received
Strong verbal & written communication skills
Attention to detail
Excellent data entry skills
Good Math, reconciliation and accounts skills
Ability to work quickly & accurately while maintaining acceptable standards of workmanship

Job Responsibility

Performs Research and resolution of exceptions arising out of check processing errors such as encoding errors, misreads, listing errors, posted twice, etc
The team processes errors / images that are illegible or bad, also called as non-conforming images
Provides research and resolution of bank to bank transaction errors, Wholesale customer adjustments, over-the-counter retail customer deposit disputes and missing work
Team researches and resolves errors that occur during processing of checks through internal departments or from other banks. Errors can include but are not limited to mis-posted items, missing items, double-posted items, encoding errors, and mis-routed or missing bundles of checks.

Fulltime

Payment Operations Manager

Reporting to the Head of Payments, the Payments Operations Manager owns the day-...

Location

United States

Salary:

70000.00 - 85000.00 USD / Year

EverCommerce

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Operations, Finance, or a related field
equivalent practical experience considered
2–4 years of experience in payments operations, fintech, or SaaS customer operations
Hands-on experience with payments systems, processors, and onboarding/activation workflows
familiarity with PaySimple or similar platforms a plus
Strong problem-solving and troubleshooting skills—comfortable investigating payments issues, identifying root causes, and driving resolution across teams
Experience managing escalations or high-priority operational issues with a sense of urgency and clear communication
Proficiency with Salesforce (or similar CRM) for case management, ticket tracking, and data lookup
High attention to detail and strong documentation habits—able to maintain accurate records of escalations, decisions, and operational activity
Strong written and verbal communication

Job Responsibility

Own PayOps escalation management—serve as the primary point of contact for payments escalations from Customer Success, Implementation, and Support teams
triage, investigate, and resolve issues or route to the appropriate owner with clear documentation and timely follow-through
Lead rate review processes—manage the end-to-end workflow for merchant rate reviews, including data gathering, analysis, stakeholder coordination, and communication of outcomes to internal teams and customers
Execute updates to payment systems and workflows and ensure impacted teams are informed and aligned
Resolve payments-related support tickets requiring specialist expertise—partner with Support to handle complex payments inquiries that require deep product, processor, or workflow knowledge beyond standard support capacity
Maintain operational continuity—identify and own the recurring payments operational work that does not fit a defined project structure: process monitoring, exception handling, data hygiene, and ongoing coordination tasks that keep the payments function running day-to-day
Maintain accurate and up-to-date operational documentation—document escalation outcomes, rate review decisions, process exceptions, and coordination activities to create a reliable operational record for the payments team
Surface operational patterns and recurring issues to Payments leadership—flag trends in escalations, support tickets, or process breakdowns that may warrant broader process improvement or project intervention
Support onboarding and activation operational tasks—assist with payments onboarding workflows, activation troubleshooting, and operational hand-offs between Implementation and steady-state Customer Success

What we offer

Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
Continued investment in your professional development
Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend
401k with up to a 4% match and immediate vesting
Flexible and generous (FTO) time-off
Employee Stock Purchase Program

Fulltime

Trust and Safety Agent

We are looking for Trust and Risk Agents to maintain the safety and integrity th...

Location

United States , Phoenix

Salary:

24.04 - 28.85 USD / Hour

Whatnot

Expiration Date

Until further notice

Requirements

Availability to work weekends required
Availability to work Holidays as needed
4 year degree is a plus
1 - 5 years of experience in Trust & Safety, customer service, fraud operations, user experience or fulfillment
Positive Customer first attitude
Proactive problem-solver and process-improver
Organized and detail oriented
Experience with social media, parcel delivery, marketplace sellers, vendors, payment processors and/or fraud operations
Understanding of E-commerce and Marketplace operations
Experience with Customer facing systems like Zendesk, Kustomer, or Intercom

Job Responsibility

Work with the team on reviewing potentially suspicious behavior on a daily basis
Meet interdepartmental Service Level Agreements (SLAs) while ensuring high quality work product
Conduct in-depth transaction-level reviews
Discover and identify trends to present opportunities for stronger results and mitigation
Communicate with customers in response to inquiries related to trust and risk
Provide inbound email and chat-based customer service for users who need immediate assistance
Thoughtfully investigate Trust & Risk cases with medium complexity and high sensitivity while maintaining customer satisfaction
Work with other departments to research and resolve open questions
Efficiently work through a backlog of open issues and monitor performance of key operations
Represent the company with integrity and professionalism

What we offer

Generous Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement

Fulltime

Select Country

Operations Processor

Job Responsibility

Requirements

Looking for more opportunities?

Operations Processor

Director, Payments Operations

Operations Processor

Operations Processor

Associate Operations Processor

Associate Operations Processor

Associate Operations Processor

Payment Operations Manager

Trust and Safety Agent

Our AI answers in your language