Operations Processor Job at Robert Half (Winsted)

Director, Payments Operations

As the Director, Payment Operations, you'll be responsible for accelerating paym...

Location

United States , Concord

Salary:

135000.00 - 150000.00 USD / Year

Tripleseat

Expiration Date

Until further notice

Requirements

5-7+ years of experience in payments operations, embedded payments, fintech, or SaaS payments environments
Experience managing and mentoring high-performing teams, with a hands-on and collaborative leadership style
Demonstrated experience supporting payment operations, partner management, and scaling payments infrastructure
Working knowledge of the payments lifecycle, payment systems, and risk & compliance requirements
Experience working with payment processors and integrated payments solutions
Ability to operate effectively cross-functionally and manage relationships with multiple internal and external stakeholders
Analytical and detail-oriented, with comfort using data to inform operational decisions
Experience improving operational processes to increase team efficiency and consistency
Alignment with Tripleseat's company values and commitment to fostering a collaborative, customer-focused work environment

Job Responsibility

Leadership and management of the Payments Operations and Activations team, including hiring, coaching, performance management, and professional development
Own payments activation velocity, time-to-live from software closed won, and operational drivers of payments attach and volume expansion
End-to-end embedded payments operations ownership, ensuring integrated payments function reliably from enrollment all the way to reconciliation
Management of day-to-day relationships and escalations with payment processors, serving as the primary point of contact for operational matters and driving accountability with processors
Definition and enforcement of processor workflows, KPIs, and SLAs for merchant application approvals, support issue escalations, and dispute management
Lead and support payment initiatives, including new payments launches, processor integrations, and merchant migrations - balancing payments economics vs. friction with partners
Tracking and analysis of payments key results, translating data into actionable insights and recommendations for leadership
Partner cross-functionally with Product, Engineering, and Customer Operations teams to ensure alignment and operational excellence
Build and improve operational processes and documentation to support business growth and team effectiveness
Identification of operational inefficiencies and implementation of process improvements to enhance payment performance

What we offer

Competitive Medical, Dental, and Vision Insurance
Company Paid Life Insurance, Short- and Long-Term Disability Plans
401(k) with Company Match
Parental Leave
Flexible Paid Time Off
Pet Insurance

Fulltime

General Manager

The GM will be responsible for overseeing daily administrative activities in our...

Location

United States , Oakland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Management experience (min 3 years)
Organizational skills
Proficiency in Microsoft Office
Food Safety
CDFA Processor License

Job Responsibility

Supervise overall operations and facilitate effective leadership
Handle administrative tasks such as schedule management and inventory control
Serve as a crucial liaison between various business departments
Ensure safety regulations are adhered to by coordinating and conducting relevant trainings
Address and resolve human resources-related inquiries and issues
Efficiently process customer credit applications
Maintain precise records of customer credit
Monitor customer accounts and take necessary action when required
Use accounting software systems to streamline financial services
Manage accounts payable and receivable effectively

What we offer

Medical
Vision
Dental
Life and disability insurance
Eligibility to enroll in company 401(k) plan

Parttime

Trust and Safety Agent

We are looking for Trust and Risk Agents to maintain the safety and integrity th...

Location

United States , Phoenix

Salary:

24.04 - 28.85 USD / Hour

Whatnot

Expiration Date

Until further notice

Requirements

Availability to work weekends required
Availability to work Holidays as needed
4 year degree is a plus
1 - 5 years of experience in Trust & Safety, customer service, fraud operations, user experience or fulfillment
Positive Customer first attitude
Proactive problem-solver and process-improver
Organized and detail oriented
Experience with social media, parcel delivery, marketplace sellers, vendors, payment processors and/or fraud operations
Understanding of E-commerce and Marketplace operations
Experience with Customer facing systems like Zendesk, Kustomer, or Intercom

Job Responsibility

Work with the team on reviewing potentially suspicious behavior on a daily basis
Meet interdepartmental Service Level Agreements (SLAs) while ensuring high quality work product
Conduct in-depth transaction-level reviews
Discover and identify trends to present opportunities for stronger results and mitigation
Communicate with customers in response to inquiries related to trust and risk
Provide inbound email and chat-based customer service for users who need immediate assistance
Thoughtfully investigate Trust & Risk cases with medium complexity and high sensitivity while maintaining customer satisfaction
Work with other departments to research and resolve open questions
Efficiently work through a backlog of open issues and monitor performance of key operations
Represent the company with integrity and professionalism

What we offer

Generous Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement

Fulltime

Satellite Image Navigation, Registration and Calibration Engineer

As part of the Satellite Image Navigation, Registration and Calibration team, yo...

Location

Germany , Darmstadt

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

University degree in remote sensing or a related subject
Understanding of optical remote sensing techniques from space
A thorough understanding of the interaction between instrument/platform characteristics and processing impact, including product quality
Remote sensing methodologies and techniques, including calibration and Level 1 processing
Development of Level 1 data processing systems for large (multi-instrument) operational space programmes
Validation of Level 1 data processing systems
Standards for data formats, in particular NetCDF-4 or HDF-5
Software engineering, requirements specification, design, testing and integration, ideally to ECSS/ISO standards
Software development in C/C++, Python, under UNIX/Linux, build environments, e.g. make, automake, autoconf, RPM
Fluency in English is mandatory

Job Responsibility

Monitor the medium-term to long-term performance of Level 1 products
Improvement of Level 1 algorithms and the development of new ones
Support the procurement of space segment simulators and processors
Contribute to INRC developments, in particular the preparation of the PIQMICS/MICMICS Monitoring Systems, MTG INR Reference Processor, and Commissioning support
Contribute to the CO2M mission development
Product Quality monitoring of the operational Level 1 products (MSG SEVIRI Level 1.5, Sentinel-3 SLSTR Level 1B, Sentinel-3 OLCI Level 1B, and EPS AVHRR L1B products)
Algorithm maintenance of the operational Level 1 Processors (MSG SEVIRI Level 1.5 Image Processing Facility, Sentinel-3 SLSTR Level 1B Instrument Processing Facility, Sentinel-3 OLCI Level 1B Instrument Processing Facility, and EPS AVHRR L1B Product Processing Facility)
Contribute to the procurement of the Data Processing packages for MTG-S mission (PDG-S, IQT-S, SCCDB-S) and to the processes and operational documentation for usage of these tools

Fulltime