Operations Processing Senior Rep. Job at NTT DATA (Chennai)

Senior GTM Enablement Manager, Operations

Intercom's Global Sales Organization is rapidly evolving, and the GTM Enablement...

Location

United States , San Francisco

Salary:

150000.00 - 179000.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

5+ years in a GTM Enablement, Revenue Operations, Sales Operations, or a related role in a high-growth SaaS organization
Proven ability to lead complex, cross-functional projects from discovery to completion, managing multiple senior stakeholders and competing priorities
Strong analytical mindset with the ability to diagnose problems, analyze data, and design process-based solutions
Deep working knowledge of sales processes, GTM motions, and success criteria for productivity
The ability to work cross-functionally and build strong, trusted relationships with senior leadership and partners in Rev Ops, Product, and Systems
Excellent communication (verbal, written, and presentation) and interpersonal skills
positive, flexible attitude
Highly organized, great attention to detail, and deadline-driven

Job Responsibility

GTM Tech Stack Advisory: Focusing on the GTM tech stack to include optimization, driving adoption, and ensuring reps derive maximum value from these tools
Strategic Project Leadership: Leading and contributing to a variety of high-impact, cross-functional strategic projects that increase GTM productivity, streamline processes, and drive meaningful behavior change
Cross-Functional Partnership: Acting as the primary enablement interface for key cross-functional partners, you will translate their initiatives and updates into actionable enablement and workflows for the sales org
Process Optimization: Proactively identifying bottlenecks and gaps in our GTM processes. You will design, document, and implement new, more efficient workflows to improve rep productivity, data hygiene, and the overall sales experience
Measurement & Insights: Collaborating closely with Revenue Operations to define, measure, and report on the effectiveness of enablement programs, tool usage, and process adherence, providing regular insights to leadership
Knowledge Base & Communications: Developing and maintaining a sustainable process for creating, updating, and surfacing critical content and knowledge to the GTM teams at their moments of need, utilizing generative AI and AI-powered knowledge retrieval

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Fulltime

Operations Processing Senior Rep

At NTT DATA, we know that with the right people on board, anything is possible. ...

Location

India , Coimbatore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to work regularly scheduled shifts from Monday-Friday 7:30Am to 5:30Pm IST
University degree or equivalent that required 3+ years of formal studies
2+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools

Job Responsibility

Performing actions based on the EOB, Insurance websites to collect outstanding Accounts Receivables
Identify the outstanding claims with payers through the reports from clients and check website and imaging application with regard to outstanding claims and document the details in the client software for claims resolution
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Ensuring accurate and timely completion of transactions to meet or exceed client SLA
Performing routine research on customer inquiries
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
Identify the outstanding claims with payers through the reports from clients
Check EOB and Insurance websites with regard to outstanding claims
Coordinate with the team leader in following the processes

Fulltime

Operations Processing Senior Rep.

The Verification Agents will be listening to calls made by the Inbound and Outbo...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Strong attention to detail
Active listening skills
An ability to navigate multiple computer systems
An ability to work in a target-driven environment
Proficiency in Microsoft office programs and general computer operations
Ability to learn and follow basic direction on process
Must be detail-oriented and organized to maintain accurate records
Must have the ability to focus and work quickly
Able to work independently
High School diploma or equivalent required

Job Responsibility

Handle private personal information in accordance with confidence
Recognize and report possible misrepresentation
Call listening of calls made by the Inbound and Outbound sales teams
Ensure recurring orders are inputted into systems correctly
Confirm that sales agents are following given scripts
Record customer information and maintain database by obtaining, entering, and verifying required data
Ensure quality service by following departmental and company policies, procedures, and standards as well as adhering to compliance policies, procedures, and standards
Ensure accurate validation of insurance benefits

Fulltime

New

HC & Insurance Operations Senior Rep

Join our team as a Senior Healthcare and Insurance Operations Representative! An...

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Analyze Healthcare Claims with Process guidelines
Audit Insurance Subscriber and Other Dependents Details
Validation of existing Healthcare plans and contracts as per the set guidelines
Reports as per guideline and Database Management when required
Responsible in supporting monthly SLA (Service Level Agreement) for the domain and able to interact with client SME/Quality/Managers on Daily/Weekly/Monthly basis as an when required
Work independently with minimal supervision and to manage multiple tasks to meet deadlines

Job Responsibility

Analyze Healthcare Claims with Process guidelines
Audit Insurance Subscriber and Other Dependents Details
Validation of existing Healthcare plans and contracts as per the set guidelines
Reports as per guideline and Database Management when required
Support monthly SLA (Service Level Agreement) for the domain and interact with client SME/Quality/Managers on Daily/Weekly/Monthly basis as required
Work independently with minimal supervision and manage multiple tasks to meet deadlines

Fulltime

GTM Architect

The GTM Architect, Enterprise will report to the Head of Enterprise GTM and will...

Location

United States , San Francisco

Salary:

176000.00 - 220000.00 USD / Year

Scale

Expiration Date

Until further notice

Requirements

8–12+ years of experience in RevOps, Sales Ops, or GTM Strategy roles, with deep exposure to enterprise sales environments
Experience supporting complex, multi-stakeholder enterprise sales motions in high-growth B2B SaaS or platform companies
Proven ownership of sales systems, forecasting, and performance measurement at scale
Hands-on experience designing and managing enterprise sales compensation plans and reporting
Strong understanding of enterprise GTM metrics, planning cycles, and operating cadences
A clear point of view on how enterprise accounts should be engaged and how to operationalize that engagement at scale
Comfort influencing senior sales leaders and executives without direct authority
Excellent written and verbal communication skills, including experience building executive-level materials and dashboards
Strong command of GTM systems and tools (e.g., Salesforce, Clari, planning and reporting tools)
High attention to detail paired with the ability to operate at a strategic altitude

Job Responsibility

Own and evolve Scale’s enterprise GTM operating model, including account engagement strategy, funnel design, and sales execution standards
Design and manage the enterprise RevOps systems stack (e.g., CRM, forecasting, reporting, planning tools) to support scalable growth
Define, track, and operationalize core enterprise GTM metrics across pipeline health, deal velocity, forecast accuracy, and rep productivity
Establish and run sales operating cadences including pipeline reviews, forecast calls, QBRs, and performance reviews
Partner with Sales Leadership and Finance to design, implement, and maintain enterprise sales compensation plans, including quota governance and attainment reporting
Build executive-level dashboards and reporting to support GTM decision-making and leadership visibility
Serve as a strategic thought partner to Enterprise Sales leaders, bringing a strong opinion on how accounts should be covered, prioritized, and engaged
Act as the connective tissue across Sales, Marketing, Finance, Product, and Solutions Engineering for enterprise GTM planning and execution
Support annual and quarterly planning efforts including territory design, capacity modeling, headcount planning, and quota setting
Ensure data integrity, process clarity, and operational discipline across all enterprise GTM motions

What we offer

Comprehensive health, dental and vision coverage
retirement benefits
a learning and development stipend
generous PTO
equity based compensation
additional benefits such as a commuter stipend may be eligible

Fulltime

HC & Insurance Operations Senior Rep.

The Senior Representative in HC & Insurance Operations will be responsible for a...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Candidate should be fresher with excellent analytical skills
Would be helpful, Candidate with having basic insurance knowledge
Should have typing knowledge
Type speed should be minimum 21 WPM
Ready to work in complete Night Shift
Candidate should be flexible & support team during crisis period
Ready to relocate as per the business requirement
Ability to communicate (oral/written) effectively to exchange information with our client
Any Graduate with English as a compulsory subject

Job Responsibility

Read and understand the process documents provided by the customer
Entry-level administrative operations support performing various basic tasks (mail, file services, reporting, project support, and general account support activities)
Analyze the insurance request received from the customer and process as per standard operating procedures
Familiarize, navigate multiple client applications and capture the necessary information to process customer request
Provides basic-level of support on programs, projects, reporting, filing (electronic and hard-copy), confidential materials handling, and issue resolution

Fulltime

Hc & Insurance Operations Senior Rep

The Senior Representative in HC & Insurance Operations will be responsible for a...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Candidate should be fresher with excellent analytical skills
Would be helpful, Candidate with having basic insurance knowledge
Should have typing knowledge
Type speed should be minimum 21 WPM
Ready to work in complete Night Shift
Candidate should be flexible & support team during crisis period
Ready to relocate as per the business requirement.
Ability to communicate (oral/written) effectively to exchange information with our client
Any Graduate with English as a compulsory subject

Job Responsibility

Read and understand the process documents provided by the customer
Entry-level administrative operations support performing various basic tasks (mail, file services, reporting, project support, and general account support activities)
Analyze the insurance request received from the customer and process as per standard operating procedures
Familiarize, navigate multiple client applications and capture the necessary information to process customer request
Provides basic-level of support on programs, projects, reporting, filing (electronic and hard-copy), confidential materials handling, and issue resolution
Scope of work is routine and decision making is tightly defined by outsourced activity agreement or manager’s direction

Fulltime

HC & Insurance Operations Senior Rep.

The Senior Representative in HC & Insurance Operations is responsible for analyz...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Fresher from any graduation with excellent analytical skills
Basic insurance knowledge
Should have typing speed with minimum 21 WPM
Ready to work in complete Night Shift
Excellent verbal/oral communication skill
Candidate should be flexible & support team during crisis period
Ready to relocate as per the business requirement
Able to adapt quickly in a rapidly changing environment
Should be confident, aggressive and result oriented

Job Responsibility

Read and understand the process documents provided by the customer
Analyse the insurance request received from the customer and process as per standard operating procedures
Familiarize, navigate multiple client applications and capture the necessary information to process customer request
Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
Organizing and completing tasks according to assigned priorities

Fulltime

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Operations Processing Senior Rep.

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