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Operations Processing Senior Associate

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NTT DATA

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Location:
China , Dalian

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Senior Operations Processing Associate will provide essential technical support for hotel technology needs, utilizing analytical and troubleshooting skills to resolve issues. The role involves managing requests via phone, chat, and email, focusing on property management systems and Windows operating systems. Strong communication and problem-solving skills are essential for success in this position.

Job Responsibility:

  • Provide essential technical support for hotel technology needs
  • Resolve technology-based issues
  • Manage requests via phone, chat, and email
  • Provide front-line support for hotel's technological needs
  • Focus on property management systems and Windows operating systems

Requirements:

  • Analytical and troubleshooting skills
  • Strong communication skills
  • Strong problem-solving skills
  • Experience with property management systems
  • Experience with Windows-based operating systems
  • Experience with user account management
  • Experience with interface connectivity support

Additional Information:

Job Posted:
January 24, 2026

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