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NTT DATA Logo NTT DATA · IT - Administration

Operations Processing Senior Associate

India, Gurugram · Job Posted May 05, 2026
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Job Description

The Operations Processing Senior Associate role involves leading task assignments, coaching, and managing employee performance. The candidate will analyze data to prepare performance reports and implement strategies to improve operational systems. Responsibilities include conducting needs assessments and presenting key metrics to leadership teams. A minimum of 5 years of experience is required, with a focus on data analysis and performance reporting. This position is crucial for enhancing operational efficiency and contributing to organizational success.

Job Responsibility

  • Task assigning, coaching, counseling, and disciplining employees
  • administering scheduling systems
  • communicating job expectations
  • planning, monitoring, and reviewing job contributions
  • provide information and analysis to organizational strategic plans and reviews
  • prepare performance reports by collecting, analyzing, and summarizing data and trends
  • planning and implementing strategies and operations
  • improving systems and processes
  • managing staff
  • determine operational strategies by conducting needs assessments, performance reviews
  • responsible for developing, analyzing, evaluating, delivering and interpreting our Center's key metrics
  • presenting the metrics in an understandable and useable format to share with our Center and the Leadership teams

Requirements

  • Minimum of 5 years of experience
  • focus on data analysis and performance reporting
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