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The Operations Processing Analyst role involves providing front-line technical support for hotel technology needs. Candidates should possess strong analytical and troubleshooting skills to resolve technology-related issues. Responsibilities include managing requests from hotels via phone, chat, and email, with a focus on property management systems and Windows operating systems.
Job Responsibility:
Provide front-line technical support for hotel technology needs
Resolve technology-related issues
Manage requests from hotels via phone, chat, and email
Support property management systems and Windows operating systems
Handle user account management and interface connectivity support
Requirements:
Minimum of 2 years of experience in technical support