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Operations Process Specialist

United Kingdom, Newcastle Upon Tyne 27000.00 GBP / Year · Job Posted January 10, 2026
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Job Description

Are you interested in process design and journey mapping? We are looking for a passionate and dedicated Process Specialist to join our Operations Training, Quality Assurance and Process Governance Team. This role will suit someone who is motivated and looking for an exciting new opportunity.

Job Responsibility

  • Create and maintain H2G’s and Knowledge Management resources
  • Create internal communications
  • Enhancing User Experience

Requirements

  • Excellent written communication skills
  • Attention to detail
  • Ability to work at pace
  • Excellent stakeholder engagement and problem-solving skills
  • Collaborative spirit

What we offer

  • Performance based bonus
  • 21 days plus bank holidays increases to 23 days plus bank holidays after 1 years’ service (Pro Rated)

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