Operations Partner Job at Purcell (London, Cambridge, Oxford or Manchester)

Job Description

We are seeking a dynamic and experienced Operations Partner to join our Main Board and play a central role in shaping the future of our employee-owned practice. This is a strategic appointment with significant influence across all areas of the business. The role commands a seat on the Main Board, with the potential to become a Statutory Director, and carries responsibility for the effective and efficient operation of the practice. As Operations Partner, you will be a key strategic leader, helping to guide and support the practice at the highest level. You will lead and manage our multi-disciplinary established operations teams, including finance, people, IT, marketing, administration, and business management, ensuring the systems and processes that underpin our work are robust, agile and aligned with our strategic goals. You will be accountable for implementing operational plans in line with the company’s broader strategy and analysing performance to identify and drive improvements.

Job Responsibility

Hold a strategic leadership position as a member of the Main Board
Chair and lead the Operations Board, managing and supporting Heads of Function across key operational disciplines
Oversee the day-to-day running of the practice, ensuring our internal systems and processes support efficiency, productivity, and excellence
Implement and review operational plans, driving alignment with Purcell’s wider business strategy
Monitor and manage operational risk, contractual, financial, and process-related, ensuring proactive planning and effective mitigations
Be a key communicator and presence across all studios, acting as a visible ambassador for the Board’s vision and priorities
Support our CEO with strategic delivery, forward planning, and balancing of priorities
Work closely with Regional Partners and the Employee Council to embed good practice and drive cultural alignment
Represent operational matters at Board level, and act as the conduit between the Main Board and the wider Practice
Mentor senior team members, support performance management, and model leadership that reflects our values and purpose

Requirements

Minimum 15 years’ experience in the construction or architecture industry
A degree-level qualification or equivalent professional background
A confident, strategic mindset and proven experience leading business operations
Strong leadership and management skills, with a collaborative and empowering approach
Strong understanding of financial, contractual, and operational risk
Strong communication, influencing and interpersonal skills at all levels
An analytical and organised approach to problem-solving and change
Calm, empathetic, and resilient under pressure
A deep alignment with Purcell’s values and employee-ownership ethos

What we offer

Agile, flexible and hybrid working, (a minimum of 3 days in office, up to 2 days WFH)
Annual leave increasing with long service
Life assurance
Study sponsorship with paid study leave
Sabbaticals
Employee assistance programme
Season ticket loans
Cycle to work scheme
Virtual GP service
Subscription fees
Company day out
A volunteering scheme
Enhanced learning & development opportunities

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Operations Partner

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