Operations Outbound Coordinator - Beauty

• Coordinate Outbound Shipments: Schedule and manage all outbound shipments according to customer needs and company policies
• Collaborate with 3PLs: Work closely with our third-party logistics partners to ensure orders are picked, packed, and shipped on time and in full
• Communicate Effectively: Liaise with carriers and 3PLs to arrange timely deliveries and pickups, using proactive follow-up measures
• Track Shipments: Monitor shipments to meet customer delivery requirements
• Prepare Documentation: Generate essential documents, including packing lists, commercial invoices, and shipping instructions
• Maintain Compliance: Update shipping manuals and ensure adherence to established requirements
• Support Sales Team: Respond to inquiries from the sales team regarding order status and delivery feedback
• Manage Logistics Inbox: Oversee the logistics inbox, ensuring timely responses and proper filing of emails
• Conduct Administrative Tasks: Handle administrative tasks necessary for managing key accounts
• Prepare Reports: Create reports for senior management as needed
• Promote Continuous Improvement: Support initiatives aimed at enhancing outbound logistics and operational efficiency
• Assist with Special Events: Help with send-outs and other company initiatives
• Unloading Deliveries: Assist with unloading product deliveries to our office and boutique store as required

• Proven experience in a logistics role
• Exceptional organisational skills and attention to detail
• Strong communication abilities
• Proficiency in Excel and Microsoft Office
• A willingness to learn and a positive, team-oriented attitude
• Previous experience in the beauty and skincare sector is a plus

Previous experience in the beauty and skincare sector