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Are you a detail-oriented professional with a passion for the financial sector? We are looking for a proactive Operations Officer to join our Business Banking Operations team in Edmonton. In this role, you will be the engine behind credit fulfillment, ensuring that funds are issued accurately and documentation meets rigorous regulatory standards. This is a back-office-focused role (95%) where you will collaborate internally with branch partners to support the seamless delivery of business credit products. If you thrive in a structured, fast-paced environment and enjoy mastering routine-driven processes, this is the perfect opportunity to grow your corporate banking career.
Job Responsibility:
Review complex credit documentation, program funds, and ensure timely disbursement for small business banking products
Execute transactions and overrides accurately to meet strict Service Level Agreements (SLAs)
Identify and escalate operational issues, ensuring all activities adhere to Anti-Money Laundering (AML) and Business Continuity protocols
Act as a subject matter expert for internal partners, clarifying credit policies and security documentation requirements
Identify opportunities to enhance service delivery and contribute to change management projects
Prepare and review specialized reports including Fire Liability, Expiry Forecasts, and Securities Discharges
Requirements:
2+ years of experience in banking or financial services operations
Post-Secondary degree preferred
Strong typing speed and proficiency in navigating banking software
Exceptional attention to detail and a proactive mindset
Strong verbal and written communication skills
French Bilingualism is considered a significant asset