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Operations Officer

https://www.randstad.com Logo

Randstad

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Location:
Canada , Toronto

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Category:
Finance

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Contract Type:
Not provided

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Salary:

21.85 CAD / Hour
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Job Description:

We are seeking a detail-oriented and motivated Operations Officer to join our Global Client Solutions team. This role is a 100% back-office position focused on providing essential operational support and performing specialized transactions within Wealth Management operations. This is a 3-month contract with a strong path toward extension and permanent conversion. It is ideal for a professional with 2 years of experience who thrives in a high-volume, deadline-driven environment.

Job Responsibility:

  • Execute general and specialized transactions within the Wealth Management functional area, ensuring 100% accuracy and adherence to due diligence standards
  • Prioritize and manage your individual workload to meet strict Service Level Goals and productivity targets
  • Adhere to internal bank/service centre operating policies, industry regulations, and audit guidelines
  • identify and escalate areas of risk as necessary
  • Contribute to the overall customer experience by fulfilling processing requests and enquiries from internal and external partners promptly and effectively
  • Actively participate in daily touch points, suggesting and participating in process improvements and technology adoptions to increase operational efficiency
  • Handle partner problems appropriately by utilizing established resolution processes and escalating complex issues to the Team Manager when required

Requirements:

  • Minimum of 2 years of professional experience in an operations or administrative role
  • Proven ability to adhere to strict deadlines and handle high volumes of work while maintaining meticulous attention to detail
  • Sound knowledge of Microsoft Office, with mandatory proficiency in Excel
  • Ability to learn new software programs and platforms quickly
  • Previous experience working within a Service Level Agreement (SLA) environment
  • Strong quantitative, analytical, and organizational skills
  • Excellent verbal and written communication skills
  • Ability to work independently as well as part of a team, with the flexibility to adapt to changing policies and procedures
  • Diploma in Business Administration or a related field

Nice to have:

  • Previous experience working within a major financial institution (1–4 years)
  • Familiarity with Global and WSS platforms
  • Basic understanding of Money Market (MM) and Foreign Exchange (FX) products (e.g., deposits, loans, forwards)
What we offer:
  • FTE Conversion Potential: This role is a backfill for a contractor recently hired into a full-time permanent position, offering a clear pathway for high performers
  • Inclusive Culture: Join a team of 11 professionals in a positive, inclusive, and collaborative work environment
  • Hybrid Flexibility: Enjoy the balance of a hybrid schedule with every Friday designated as a work-from-home day
  • Professional Growth: Gain deep exposure to Wealth Management operations and specialized financial platforms within a leading organization

Additional Information:

Job Posted:
January 04, 2026

Expiration:
February 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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