This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are seeking a detail-oriented and organized Operations Officer II to join our Credit Centre Adjudication team. This is a 100% back-office role focused on the critical administrative phase of mortgage funding. You will be responsible for reviewing insurance documentation and ensuring all files are accurate and complete to meet strict funding deadlines. This role is ideal for individuals with a background in banking, accounting, or real estate law who thrive in a fast-paced, metrics-driven environment.
Job Responsibility:
Documentation Review: Receive and audit insurance documentation to ensure all files are complete and compliant for the day of funding
Workflow Management: Manage a high volume of files while meeting strict Service Level Agreements (SLAs)
Stakeholder Communication: Maintain professional correspondence with solicitors to gather missing information or clarify documentation details
Risk Mitigation: Identify and escalate potential risks within the documentation process to ensure secure and accurate funding
Data Accuracy: Ensure all data entry and administrative tasks are completed with a high degree of precision
Requirements:
Post-secondary degree or diploma is required
2–4 years of experience in an administrative, bookkeeping, or data entry role
Proficient in MS Office Suite (Word, Excel, Outlook)
Previous experience in banking, accounting, or at a real estate law firm is highly preferred
Ability to identify risks and work within regulated frameworks
Exceptional attention to detail
Strong written and verbal communication skills for solicitor interaction
Proven problem-solving abilities and time-management skills
What we offer:
Career Growth: High potential for contract extension or conversion to a permanent role based on performance and business needs
Professional Development: Gain specialized operational skills within a major financial institution's credit adjudication center
Training: Comprehensive 4-week training program provided to set you up for success
Hybrid Flexibility: Enjoy the balance of remote work (after the initial in-office training period) with a central Edmonton office hub