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Operations Officer

https://www.randstad.com Logo

Randstad

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Location:
Canada, Mississauga

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Category:
Banking

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The operations Officer will be responsible for Operational support; transaction processing; analysis/reporting; process improvement; partner interaction; adherence to SLAs and regulations; maintaining confidentiality.

Job Responsibility:

  • Operational support
  • transaction processing
  • analysis/reporting
  • process improvement
  • partner interaction
  • adherence to SLAs and regulations
  • maintaining confidentiality
  • Execute transactions accurately
  • Refer or escalate processing or operational issues
  • Identify opportunities to improve service delivery
  • Support partners with incoming transactions
  • Interact with partners by responding to requests
  • Prioritize and manage own workload
  • Understand internal and industry regulations and trends
  • Consistently exercise discretion in managing correspondence
  • Support the timely and accurate completion of business processes
  • Actively review internal processes/activities and provide ideas for process improvement
  • Investigate and escalate non-standard or high-risk activities
  • Adhere to enterprise frameworks and methodologies

Requirements:

  • 1+ year of relevant experience
  • operations experience
  • documentation review experience
  • real estate sector experience
  • data entry experience
  • experience working with internal partners
  • Undergraduate degree preferred
  • Candidates should not have a mortgage license
  • stable work history (no job hopping)
What we offer:
  • Long-term contract (12 months), with possibility of extension and conversion to full-time employment with our client
  • Work for a top 5 bank in Canada

Additional Information:

Job Posted:
June 01, 2025

Expiration:
July 19, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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