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Are you a detail-oriented professional looking to break into the banking and insurance industry? We are seeking a motivated Operations Officer to join our dynamic team of 13 in Markham. This role is a 100% back-office position, focusing on critical operational support, data management, and salvage recovery. If you thrive in a fast-paced environment where accuracy is paramount and you enjoy the "behind-the-scenes" mechanics of financial services, this is the perfect career jumpstart for you. As an Operations Officer, you will provide a broad range of operational support, performing specialized transactions and processing activities. Your primary focus will be ensuring that high volumes of claims and vendor onboarding tasks are handled with precision and speed.
Job Responsibility:
Manage salvage recovery processes and assist with various claims-related projects
Perform high-volume data entry and navigate Ministry portals with accuracy
Conduct reconciliations and ensure all activities align with established Service Level Agreements (SLAs)
Adhere to internal regulations, industry trends, and the Bank Code of Conduct to ensure data privacy and security
Actively review internal workflows and suggest ideas to elevate service quality and efficiency
Requirements:
0–2 years of experience in office administration, data entry, or a trade-processing related role
High School diploma required
Post-secondary education preferred
Proficiency in MS Office (specifically Excel and Outlook) and the ability to learn new software quickly
Strong written and verbal communication skills for internal team collaboration
Exceptional attention to detail and the ability to meet strict deadlines under pressure
Nice to have:
Experience with reconciliation or data analytics
Knowledge of Money Market (MM) or Foreign Exchange (FX) products
What we offer:
Gain valuable experience within a leading Canadian banking and insurance environment
Strong possibility for extension or conversion based on performance
Benefit from a structured 2-week training period to set you up for success
Enjoy the flexibility of working from home 2 days a week (moving to 1 day eventually) while staying connected with your team at our Markham office