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Morrow Bank is an innovative, digital consumer financing bank offering loans, credit cards, and savings products in Norway, Finland, and Sweden. Since 2014, their mission has been to deliver outstanding customer experiences through flexible financial solutions tailored to individual needs. In the role of Operations Officer, you will become part of the Nordic Operations Team, working closely with colleagues from Finland, Norway, and Sweden. Your work will span debt collection, fraud case handling, and credit underwriting, where accuracy, compliance, and collaboration are essential.
Job Responsibility:
Case handling and email correspondence with authorities, agencies, and legal representatives
Supporting debt collection processes within the operations team
Investigating and resolving fraud cases in collaboration with banks, police, and legal partners
Assessing and underwriting credit applications to ensure sound decisions and regulatory compliance
Providing administrative and operational support as needed
Requirements:
Native Finnish speaker with fluency in English and Norwegian
Experience in at least one of the following: debt collection, fraud handling, or credit underwriting
Knowledge of Finnish financial regulations, agencies, or processes