Operations Officer III

We are seeking a detail-oriented and analytically-minded Ops Officer III to join our Merchant Services team. This role is responsible for the end-to-end review, triaging, and onboarding of merchant applications. You will execute complex onboarding requests and overrides while ensuring all activities align with established risk guidelines and Service Level Agreements (SLAs). This is a 1-year contract based in a fast-paced, collaborative back-office environment. As an Ops Officer III, you will act as a subject matter expert in the merchant onboarding lifecycle. This position involves a high degree of critical thinking to analyze process drivers and systemic operational issues. You will be responsible for validating application data, interpreting risk findings, and making recommendations to ensure a seamless client experience while protecting the organization's interests. This is a strictly back-office role with no phone-based customer service requirements.