Operations Officer II Job at Randstad (Ottawa)

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Operations Officer II

Are you a detail-oriented professional thrives in a fast-paced environment? We a...

Location

Canada , Markham

Salary:

25.49 USD / Hour

Randstad

Expiration Date

August 01, 2026

Requirements

Operational Excellence: Proven experience in a previous administrative or operations officer role, with the ability to manage queues under pressure
Fast-Paced Adaptability: Exceptional multitasking skills and a proven ability to thrive in a high-volume, deadline-driven environment
Compliance Awareness: A solid foundational understanding of Anti-Money Laundering (AML) compliance and banking regulations
Technical Proficiency: Strong computer skills, including a basic understanding of the MS Office Suite (specifically Excel), and a minimum typing speed of 60–65 WPM
Communication: Strong oral and written communication skills for seamless internal collaboration
Education: High school diploma is required
A self-starter with an eagle eye for detail who can seamlessly balance independent work with a team-oriented mindset

Job Responsibility

Account Management: Open new commercial deposit accounts and process account change requests (such as modifications to signing authority)
Documentation: Review, compile, and process complex legal and supporting documentation for account openings and maintenance via Letters of Direction
Compliance & Risk Mitigation: Strictly follow AML, regulatory, and legal compliance requirements to mitigate risk for the institution
Queue Management: Actively monitor and manage incoming queues to ensure all individual and team Service Level Agreements (SLAs) and benchmarks are met
Collaboration: Attend team meetings and connect via MS Teams with internal partners to resolve customer and partner inquiries efficiently

What we offer

Professional Growth: Gain high-value commercial banking compliance and AML exposure
Work-Life Balance: Structured Monday to Friday daytime schedule with a predictable hybrid work model (4 days onsite, 1 day work-from-home after training)
Onsite Perks: Free onsite parking in Markham
Collaborative Culture: Join a supportive, energetic team of 24 professionals with structured leadership and mentorship

Fulltime

Operations Officer II

We are seeking a highly analytical and detail-oriented Operations Officer II to ...

Location

Canada , Toronto

Salary:

25.36 CAD / Hour

Randstad

Expiration Date

July 20, 2026

Requirements

1–2 years of overall professional experience in an operations, administrative, or data-intensive role
Advanced Excel Capabilities: Strong proficiency in Microsoft Excel, specifically with a proven ability to perform VLookups and manage data sets seamlessly
Volume & Velocity: Demonstrated capability to maintain exceptional attention to detail while managing heavy work volumes under tight timelines
Communication: Strong verbal and written communication skills for internal partner collaboration
Education: Completed Post-Secondary education
Soft Skills & Profile: Highly organized with excellent quantitative, analytical, and time management skills
Adaptable mindset with the ability to quickly adopt new software, technologies, and changing operational procedures
Self-motivated and goal-oriented team player

Job Responsibility

Financial Transaction Processing: Execute a broad range of operational support tasks, including processing withdrawals, fund transfers, and specialized financial transactions accurately
Data Management: Utilize advanced Excel functions daily to sort, verify, and handle high volumes of transaction data
SLA Compliance: Adhere to strict deadlines and handle heavy processing volumes to ensure all business objectives and Service Level Goals are met
Due Diligence & Risk Management: Follow stringent audit and process guidelines to ensure the absolute accuracy of all transactions
identify and escalate operational risks as necessary
Team Collaboration: Actively participate in daily morning touchpoints/huddles to coordinate workload distribution and process improvements

What we offer

Prime Location: Work in the heart of the city at 77 Bloor Street West, Toronto
Structured Training: Benefit from a 2-week training period featuring direct peer-shadowing to ensure your success
Supportive Culture: Join a closely-knit, collaborative team structure that prioritizes ongoing professional development
Career Growth: A 6-month contract with a strong possibility of extension or permanent conversion based on performance

Fulltime

Operations Officer II

We are seeking three analytical and detail-oriented Operations Officers to join ...

Location

Canada , Toronto

Salary:

25.49 CAD / Hour

Randstad

Expiration Date

July 05, 2026

Requirements

Advanced Excel: Deep proficiency in Excel is a non-negotiable requirement for this role.
Banking Experience: Minimum 1 year of experience in a similar trade processing or banking operations role (recent graduates with a strong Business/Finance degree may be considered).
Reporting & Logic: Demonstrated ability to perform complex reporting and prioritize high-volume workloads.
Education: Completion of a Post-Secondary degree or diploma (Business/Finance preferred).
Precision: High attention to detail is crucial for this high-risk environment.
Agility: A fast learner who can adapt to changing bank policies and new technology platforms (Global, WSS, etc.).
Communication: Strong verbal and written communication skills for interacting with external partners.
Professionalism: Ability to take comprehensive notes, ask insightful questions, and work independently with minimal supervision.

Job Responsibility

Transaction Processing: Manage daily account lists, accurately processing or rejecting transactions based on strict compliance and audit guidelines.
Data Analysis: Utilize Advanced Excel to perform quantitative analysis and ensure necessary due diligence is taken for the accuracy of all high-risk transactions.
Reporting: Maintain high standards of reporting to internal and external partners, ensuring all deliverables meet established Service Level Goals.
Operational Excellence: Identify areas of risk and escalate as necessary, participating in process improvements to strengthen the operating model.
Collaboration: Participate in daily 15-minute huddles and work closely with external partners to facilitate smooth operational support.

What we offer

Career Growth: Strong potential for contract extension or permanent conversion based on performance.
Training & Mentorship: Intensive 1-month training period with direct access to subject matter experts.
Collaborative Culture: Work within a fast-paced, team-oriented environment that values asking the right questions.
Hybrid Potential: Starts as 100% onsite (first 3 months) to ensure a solid foundation, transitioning to a 4-day onsite hybrid model thereafter.

Fulltime

Operations Officer II

Join a collaborative Wealth Operations team at a major financial institution in ...

Location

Canada , Toronto

Salary:

25.49 USD / Hour

Randstad

Expiration Date

July 18, 2026

Requirements

Proven background in Financial/Banking call centers or CSR roles (2-4 years)
Advanced Excel: Proficiency in Microsoft Excel is required, including familiarity with Macros
Strong comfort level navigating multiple software applications and a background in technical or data-driven environments
Post-secondary degree or diploma (Financial or Business-related coursework is a strong asset)
2–4 years of overall professional experience
Attention to Detail: Crucial for handling high-risk money transactions and wealth documentation
Communication: Excellent written and verbal communication skills for internal stakeholder interaction
Customer-Centric Mindset: A commitment to providing a Legendary Client Experience through accuracy and speed
Prior experience in a Banking, Financial Institution, or Corporate office
Specific product knowledge of RSPs and TFSAs

Job Responsibility

Financial Processing: Execute timely and accurate financial transactions (deposits and withdrawals) for client accounts, ensuring 100% data integrity
SLA Management: Prioritize and manage a heavy workload in a fast-paced environment to meet or exceed Service Level Agreement (SLA) commitments
Technical Support: Utilize advanced Excel skills and internal applications to manage system uploads/downloads and create End User Computing (EUC) tools
Compliance & Risk: Adhere to strict firm and industry regulations
identify and escalate non-standard or high-risk transactions to protect client and bank interests
Process Improvement: Participate in the analysis, testing, and implementation of new operating workflows to enhance service quality
Collaboration: Participate in daily 30-minute team huddles and maintain clear communication with internal partners regarding project progress

What we offer

Long-Term Stability: 11-month initial contract with a strong possibility for extension or permanent conversion
Professional Growth: Gain hands-on experience with complex wealth products and high-risk financial transactions
Strong Team Culture: Join a close-knit, 12-person team that values collaboration and mutual support
Dedicated Training: Comprehensive onboarding followed by one-on-one training with a Team Lead

Fulltime

Operations Officer II

We are seeking a highly analytical and compliance-focused Operations Officer II ...

Location

Canada , Mississauga

Salary:

25.36 CAD / Hour

Randstad

Expiration Date

July 24, 2026

Requirements

Minimum 4 years of dedicated experience working within a banking or financial institution
4 years of hands-on experience handling high-volume operational or financial transactions with zero-error accuracy
Proven experience conducting KYC checks and maintaining strict adherence to anti-money laundering or general banking risk procedures
Fluent in Microsoft 365 applications, including advanced comfort in Excel, Word, and Outlook
Completed Post-Secondary Certification or equivalent professional industry experience
Tech-Savvy Agility
Analytical Mindset
Self-Starter
Collaborative

Job Responsibility

Execute everyday banking operations, complex transaction entries, and high-volume bank draft processing accurately
Perform robust KYC checks and risk assessments to ensure all processes adhere strictly to institutional compliance frameworks, internal bank policies, and audit guidelines
Monitor individual workflows to consistently meet or exceed strict corporate Service Level Agreements (SLAs) and daily deliverables
Actively participate in brief daily 30-minute team huddles to align on daily workload distribution and identify process improvement opportunities
Adapt to and utilize various internal databases, specialized banking platforms, and automated workflow tools

What we offer

Long-Term Stability: Initial 12-month contract with strong possibilities for performance-based extension or permanent conversion
Flexible Work Model: Enjoy a hybrid schedule (4 days onsite, 1 day work from home) following a thorough, supportive 4-week onsite training and shadowing period
Corporate Hub Culture: Work out of a premier financial campus located at Mississauga
Corporate Value: Gain invaluable experience with a leading financial institution, featuring collaborative team dynamics and extensive internal networking opportunities

Fulltime

Operations Officer II

We are seeking a compassionate, detail-oriented professional to join our CPB Ope...

Location

Canada , Mississauga

Salary:

25.34 CAD / Hour

Randstad

Expiration Date

July 09, 2026

Requirements

Completion of a Post-Secondary Degree
Excellent phone etiquette and the ability to deal with sensitive matters (deceased estates) with compassion and emotional intelligence
Solid experience with MS Office Suite (Basic Excel, Outlook, and Word)
Proven ability to adhere to strict deadlines and manage high-volume workloads under SLA pressure
Strong attention to detail, multitasking abilities, and a change agent mindset—adapting quickly to evolving policies

Job Responsibility

Manage end-to-end processing of estate files, including specialized financial transactions and account updates
Act as a primary point of contact for estate representatives and family members, handling sensitive inquiries with extreme professionalism, empathy, and compassion
Execute transactions accurately and on time to ensure business objectives and Service Level Agreements (SLAs) are met
Utilize established resolution processes to handle customer issues, escalating to the Team Manager when necessary to ensure a Legendary Customer Experience
Maintain 100% accuracy in a high-volume environment, adhering to strict productivity matrices and quality standards

What we offer

Stability & Growth: 1-year initial mandate with potential for long-term career development
Hybrid Flexibility: Hybrid work model (4 days onsite) following a comprehensive 100% onsite training period (2–3 weeks)
Convenience: Free onsite parking at our Mississauga location (4880 Tahoe Blvd)
Inclusive Culture: Work within a collaborative, friendly, and fast-paced team of 15 professionals

Fulltime

Operations Officer II

We are seeking a highly organized and detail-oriented Operations Officer II to j...

Location

Canada , Markham

Salary:

25.36 USD / Hour

Randstad

Expiration Date

July 17, 2026

Requirements

2–4 years of overall professional experience in an operations or administrative role
Proven ability to handle large workloads while adhering to established deadlines
Comfortable using computers and proficient in MS Office (specifically Outlook)
Exceptional attention to detail and accuracy
Completed Post-Secondary education
Quick Learner
Strong verbal and written communication skills
Ability to adjust quickly to shifting priorities and procedural changes
A true team player

Job Responsibility

Efficiently sort, count, and scan incoming mail
upload documents to internal systems and manage return-mail processes
Provide top-tier administrative support by ensuring all insurance policies are processed accurately
Handle premium billing issues, post cheque payments, file documentation, and process daily reversals/rejects
Solve customer issues received via fax or mail and assist with claims-related inquiries and cancellation requests
Perform investigative problem-solving to analyze situations and make recommendations for process improvements

What we offer

Direct Impact: Play a critical role in the accuracy of insurance policy processing and customer data management
Supportive Environment: Benefit from a structured 2-week training period and a small, collaborative team culture
Career Path: Real opportunity for the role to move to full-time based on performance and business needs
Professional Workspace: Modern office location at 101 McNabb Street, Markham

Fulltime

Operations Officer II

Join a collaborative Wealth Operations team at a major financial institution in ...

Location

Canada , Toronto

Salary:

25.49 USD / Hour

Randstad

Expiration Date

June 27, 2026

Requirements

Proven background in Financial/Banking call centers or CSR roles (2-4 years)
Advanced Excel: Proficiency in Microsoft Excel is required, including familiarity with Macros
Strong comfort level navigating multiple software applications and a background in technical or data-driven environments
Post-secondary degree or diploma (Financial or Business-related coursework is a strong asset)
2–4 years of overall professional experience (flexible depending on technical aptitude)
Attention to Detail: Crucial for handling high-risk money transactions and wealth documentation
Excellent written and verbal communication skills for internal stakeholder interaction
A commitment to providing a 'Legendary Client Experience' through accuracy and speed
Prior experience in a Banking, Financial Institution, or Corporate office
Specific product knowledge of RSPs and TFSAs

Job Responsibility

Financial Processing: Execute timely and accurate financial transactions (deposits and withdrawals) for client accounts, ensuring 100% data integrity
SLA Management: Prioritize and manage a heavy workload in a fast-paced environment to meet or exceed Service Level Agreement (SLA) commitments
Technical Support: Utilize advanced Excel skills and internal applications to manage system uploads/downloads and create End User Computing (EUC) tools
Compliance & Risk: Adhere to strict firm and industry regulations
identify and escalate non-standard or high-risk transactions to protect client and bank interests
Process Improvement: Participate in the analysis, testing, and implementation of new operating workflows to enhance service quality
Collaboration: Participate in daily 30-minute team huddles and maintain clear communication with internal partners regarding project progress

What we offer

Long-Term Stability: 11-month initial contract with a strong possibility for extension or permanent conversion
Professional Growth: Gain hands-on experience with complex wealth products and high-risk financial transactions
Strong Team Culture: Join a close-knit, 12-person team that values collaboration and mutual support
Dedicated Training: Comprehensive onboarding followed by one-on-one training with a Team Lead

Fulltime

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Operations Officer II

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