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We are seeking a focused and results-oriented Operations Officer II to join the Commercial Credit Centre. This critical back-office operations role is responsible for underwriting and completing annual credit reviews for commercial banking borrowers during a high-volume season. The ideal candidate has 2–4 years of experience and a strong background in financial analysis. This is a 6-month fixed-schedule hybrid contract with significant potential for extension and conversion. ... The Commercial Credit Centre partners directly with Commercial Banking Centres across Canada. This position involves performing due diligence and underwriting for annual credit reviews across a wide range of industries. This is an intense, non-customer-facing role that requires 100% operational focus and a high degree of data accuracy. Training will be conducted 100% on-site for the initial two weeks. Schedule: Monday to Friday, fixed schedule 9:00 AM – 5:00 PM.
Job Responsibility:
Credit Review & Underwriting: Complete annual credit reviews for targeted Commercial Banking borrowers, including recommending credit facility renewals, deal structure amendments, and policy waivers
Risk Rating Assessment: Systematically complete Borrower Risk Ratings and Facility Risk Ratings, strictly adhering to internal Business Banking policies and procedures
Data Integrity & Compliance: Achieve 100% accuracy in inputting all borrower data to comply with strict regulatory requirements
Stakeholder Communication: Converse clearly and concisely with internal Account Managers to acquire all necessary information required to finalize the Annual Review
Operational Excellence: Meet defined Service Level Agreements (SLAs) and maintain high work quality under high-volume and high-pressure conditions
Positive Contribution: Actively contribute to a positive, fun, and inclusive team environment
Requirements:
Financial Statement Analysis: Proven ability to read and understand financial statements for commercial entities
Experience: 2–4 years of overall experience in an administrative, credit, or operations role
Technical Proficiency: Proficiency in MS Office Suite and a high degree of data input accuracy
Education: Minimum post-secondary degree in Commerce, Business Administration, or equivalent credit-related experience
Operational Skills: Keen attention to detail, ability to work independently with minimal supervision, and proven problem-solving and critical thinking ability
Nice to have:
Professional background in Finance or Accounting
Prior experience in Commercial Banking or an equivalent credit environment
What we offer:
Career Growth: Strong potential for contract extension and conversion to a permanent role, offering long-term career stability
Specialized Exposure: Gain exposure to Commercial Banking operations, lending policies, and risk rating assessments across a wide range of industries
Predictable Schedule: Fixed Monday-to-Friday schedule with a set hybrid model (4 days in office, 1 day WFH) in a premier downtown
Impactful Work: Opportunity to work in a high-impact role supporting annual commercial credit reviews during a peak business season