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Operations Officer II

https://www.randstad.com Logo

Randstad

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Location:
Canada , Mississauga

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Category:
Banking

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are seeking a focused and highly detailed Operations Officer II to join the CPB Operations and Delivery team. This is a critical 6-month contract role responsible for high-volume data entry and processing activities, specifically managing requests for information from government agencies and internal partners. The ideal candidate is tech-savvy, goal-oriented, and excels at repetitive, accurate data work while adhering to strict Service Level Agreements (SLAs). ... This is a 100% back-office operations role focused on data governance and transaction processing. The core daily responsibility is receiving, reading, and extracting information from documents (often related to government/provincial agencies), performing data entry into internal databases, and sending the fetched information back to partners in a timely manner. This high-volume work requires exceptional attention to detail and the ability to maintain consistency under pressure.

Job Responsibility:

  • Data Entry and Processing: Perform general and specialized transactions and processing activities, including accurately reading complex documents and performing high-volume data entry into databases
  • SLA Adherence: Prioritize and manage individual workload to consistently meet strict Service Level Agreement (SLA) requirements for both service and productivity
  • Information Fulfillment: Respond to internal and external partners (including government agencies) by fetching required information and sending it back promptly and effectively
  • Risk and Compliance: Understand and apply internal and industry regulations, supporting the timely and accurate completion of business processes, and escalating non-standard or high-risk activities as appropriate
  • Systems Utilization: Demonstrate technical proficiency and the ability to quickly learn and utilize internal systems to support operational tasks
  • Continuous Improvement: Actively review internal processes/activities and contribute ideas for process enhancement and elevation of service quality

Requirements:

  • 2–4 years of overall professional experience
  • 1+ years of experience in the banking/financial industry
  • Strong Data Entry skills, comfort with repetitive tasks, and proven ability to work under pressure while maintaining high accuracy
  • Excellent organizational and time management skills, with a demonstrated ability to adhere to strict deadlines and meet SLAs in past experiences
  • Highly tech savvy and able to quickly pick up on and utilize internal banking systems
  • Post-secondary degree, preferably in Administration or an Investment-related field

Nice to have:

  • Background/Education in Finance or Investment
  • Proficiency in Microsoft Office, with specific experience in Excel being an asset
What we offer:
  • Career Growth: Significant exposure to broad banking operations, offering an opportunity to discover various roles and products, with strong potential for conversion to a Full-Time Employee (FTE)
  • Leadership and Mentorship: Opportunities to shine through strong work performance and gain exposure to leadership and mentorship experiences
  • Structured Environment: Clear performance measurement based on meeting SLAs and productivity targets, ensuring high standards of work
  • Hybrid Transition: Start with remote work during training, transitioning to a fixed hybrid schedule starting in January 2026

Additional Information:

Job Posted:
December 26, 2025

Expiration:
February 19, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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