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Operations Officer II

https://www.randstad.com Logo

Randstad

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Location:
Canada , Markham

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

25.34 CAD / Hour
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Job Description:

We are seeking a detail-oriented and computer-savvy Operations Officer II to join our Insurance Shared Services team in Markham. In this pivotal back-office role, you will ensure the accuracy, efficiency, and integrity of daily operational functions. You will manage critical administrative processes, maintain compliance with regulatory requirements, and support the secure flow of confidential information across the organization. This is a 6-month contract with a strong possibility for extension or permanent conversion based on performance and business needs.

Job Responsibility:

  • Serve as the primary custodian for daily key controls, ensuring accurate sorting, distribution, and handling of incoming materials and sensitive documentation
  • Complete all assigned workloads in alignment with established Service Level Agreements (SLAs)
  • Actively review daily activities to identify opportunities for simplification and efficiency
  • Apply enterprise methodologies, including Anti-Money Laundering (AML) requirements and Business Continuity Management standards
  • Maintain a strong understanding of industry regulations and emerging issues
  • Manage sensitive customer data and confidential information with extreme discretion
  • Actively participate as a contributing member of a 10-person team
  • Build operational knowledge by thinking critically about workflows
  • Take ownership of personal growth through ongoing learning, cross-training, and skill-building activities

Requirements:

  • 2 to 4 years of relevant experience in administrative or operational roles
  • Advanced proficiency in Microsoft Excel, MS Office, Acrobat Reader, and general Windows applications
  • Excellent verbal and written communication skills
  • Proven ability to work independently, manage time effectively, and solve problems with strong attention to detail

Nice to have:

  • Post-secondary Diploma or Undergraduate Degree
  • Prior experience within the Banking or Insurance sectors
What we offer:
  • Significant potential for contract extension or transition into a permanent Full-Time Employee (FTE) role
  • Gain experience with a leading global financial institution
  • Access to a dedicated corporate shuttle service
  • Comprehensive on-the-job training

Additional Information:

Job Posted:
April 28, 2026

Expiration:
June 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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