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Randstad Logo Randstad · Banking

Operations Officer II

Canada, Mississauga 25.36 CAD / Hour · Job Posted May 31, 2026
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Job Description

We are seeking a highly analytical and compliance-focused Operations Officer II to join a dynamic, 20-member team at our corporate campus in Mississauga. This 100% back-office role is centered on managing increased volumes of day-to-day banking transactions, conducting critical KYC (Know Your Customer) checks, and handling bank drafts. If you have a strong background in financial institutional operations, a keen eye for regulatory compliance, and a track record of meeting strict deliverables, this long-term contract offers an excellent path for professional growth. Duration: 12 months (with extension/conversion potential). Schedule: Monday–Friday, 8:00 AM – 4:00 PM (Flexibility for overtime required). Work Model: Hybrid (5 days onsite for the first 4 weeks of training; 4 days onsite / 1 day remote thereafter). Performance Metric: Evaluated against objective SLA timelines, quality scores, and team collaboration.

Job Responsibility

  • Execute everyday banking operations, complex transaction entries, and high-volume bank draft processing accurately
  • Perform robust KYC checks and risk assessments to ensure all processes adhere strictly to institutional compliance frameworks, internal bank policies, and audit guidelines
  • Monitor individual workflows to consistently meet or exceed strict corporate Service Level Agreements (SLAs) and daily deliverables
  • Actively participate in brief daily 30-minute team huddles to align on daily workload distribution and identify process improvement opportunities
  • Adapt to and utilize various internal databases, specialized banking platforms, and automated workflow tools

Requirements

  • Minimum 4 years of dedicated experience working within a banking or financial institution
  • 4 years of hands-on experience handling high-volume operational or financial transactions with zero-error accuracy
  • Proven experience conducting KYC checks and maintaining strict adherence to anti-money laundering or general banking risk procedures
  • Fluent in Microsoft 365 applications, including advanced comfort in Excel, Word, and Outlook
  • Completed Post-Secondary Certification or equivalent professional industry experience
  • Tech-Savvy Agility
  • Analytical Mindset
  • Self-Starter
  • Collaborative

Nice to have

  • Direct experience in a Trade Processing role or familiarity with cash products (Loans, Deposits, Swaps, Forwards)
  • Foundational knowledge of Money Market (MM) and Foreign Exchange (FX) products
  • Prior experience with specialized Global or WSS internal software platforms

What we offer

  • Long-Term Stability: Initial 12-month contract with strong possibilities for performance-based extension or permanent conversion
  • Flexible Work Model: Enjoy a hybrid schedule (4 days onsite, 1 day work from home) following a thorough, supportive 4-week onsite training and shadowing period
  • Corporate Hub Culture: Work out of a premier financial campus located at Mississauga
  • Corporate Value: Gain invaluable experience with a leading financial institution, featuring collaborative team dynamics and extensive internal networking opportunities
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