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We are seeking a highly organized and detail-oriented Operations Officer II to join our Canadian Business Banking Operations team as a Business Signing Officer. In this role, you will be responsible for the end-to-end processing of new commercial deposit accounts and managing account changes for existing business clients. You will ensure that all documentation meets strict banking compliance, AML, and regulatory standards while operating in a fast-paced, high-volume environment. This is a 1-year contract beginning in March 2026, with a strong possibility for contract extension or permanent conversion based on performance.
Job Responsibility:
Facilitate the opening of new commercial deposit accounts and additional accounts via Letters of Direction
Process change requests for existing accounts, including updates to signing authorities and legal entity structures
Obtain, compile, and meticulously review supporting documentation to ensure accuracy and adherence to legal requirements
Ensure all activities strictly follow Anti-Money Laundering (AML), regulatory, and legal compliance frameworks to mitigate risk to the bank
Effectively manage individual and team queues to meet and exceed daily production benchmarks and SLAs
Demonstrate resourcefulness and a proactive approach in resolving partner and customer issues
Maintain high attention to detail while processing transactions across multiple banking applications and systems
Participate in daily huddles and team meetings, providing updates on project status and operational trends
Requirements:
2–4 years of professional experience in an operations, administrative, or banking officer role
Basic foundational understanding of AML (Anti-Money Laundering) compliance and regulatory standards
Proficiency in MS Office Suite (specifically basic Excel) and a high level of 'computer savviness'
Ability to type a minimum of 60–65 WPM with high accuracy
Strong oral and written communication skills for effective internal stakeholder interaction
Proven ability to multitask and work efficiently under pressure in a high-volume, deadline-driven environment
High school diploma is required (Post-secondary education is a significant asset)
Nice to have:
Previous experience within a Banking or Financial Institution
Familiarity with Host applications and C3 platforms
Experience reviewing and interpreting complex legal business documents
What we offer:
Professional Exposure: Gain valuable experience in commercial banking compliance and high-level account adjudication
Career Growth: Significant opportunity for networking within the Business Bank, with potential for contract extension or permanent conversion
Collaborative Environment: Work within a structured team featuring dedicated lead officers and a supportive management team
Prime Location: Work from a modern office hub in Markham with a predictable hybrid schedule
Training: Benefit from a structured onboarding and training period to ensure your technical proficiency