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Randstad Logo Randstad · IT - Administration

Operations Officer II

Canada, Toronto 25.49 CAD / Hour · Job Posted May 20, 2026
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Job Description

We are seeking three analytical and detail-oriented Operations Officers to join a high-performing team of 13 at a premier financial institution in downtown Toronto. This role is ideal for a banking professional or a recent business graduate looking to build a career in high-risk, high-volume transaction processing. This position offers an intensive learning environment where you will manage a broad range of specialized transactions, directly impacting the operational effectiveness of our trade processing functions.

Job Responsibility

  • Transaction Processing: Manage daily account lists, accurately processing or rejecting transactions based on strict compliance and audit guidelines.
  • Data Analysis: Utilize Advanced Excel to perform quantitative analysis and ensure necessary due diligence is taken for the accuracy of all high-risk transactions.
  • Reporting: Maintain high standards of reporting to internal and external partners, ensuring all deliverables meet established Service Level Goals.
  • Operational Excellence: Identify areas of risk and escalate as necessary, participating in process improvements to strengthen the operating model.
  • Collaboration: Participate in daily 15-minute huddles and work closely with external partners to facilitate smooth operational support.

Requirements

  • Advanced Excel: Deep proficiency in Excel is a non-negotiable requirement for this role.
  • Banking Experience: Minimum 1 year of experience in a similar trade processing or banking operations role (recent graduates with a strong Business/Finance degree may be considered).
  • Reporting & Logic: Demonstrated ability to perform complex reporting and prioritize high-volume workloads.
  • Education: Completion of a Post-Secondary degree or diploma (Business/Finance preferred).
  • Precision: High attention to detail is crucial for this high-risk environment.
  • Agility: A fast learner who can adapt to changing bank policies and new technology platforms (Global, WSS, etc.).
  • Communication: Strong verbal and written communication skills for interacting with external partners.
  • Professionalism: Ability to take comprehensive notes, ask insightful questions, and work independently with minimal supervision.

What we offer

  • Career Growth: Strong potential for contract extension or permanent conversion based on performance.
  • Training & Mentorship: Intensive 1-month training period with direct access to subject matter experts.
  • Collaborative Culture: Work within a fast-paced, team-oriented environment that values asking the right questions.
  • Hybrid Potential: Starts as 100% onsite (first 3 months) to ensure a solid foundation, transitioning to a 4-day onsite hybrid model thereafter.
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