CrawlJobs Logo

Operations Officer II

https://www.randstad.com Logo

Randstad

Location Icon

Location:
Canada , Toronto

Category Icon
Category:
-

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

25.49 USD / Hour
Save Job
Save Icon
Apply Position

Job Description:

Join a collaborative Wealth Operations team at a major financial institution in downtown Toronto as a technically-inclined Operations Officer II. This 11-month contract (May 11, 2026 – March 26, 2027) focuses on high-accuracy, back-office processing of financial transactions, including RSP and TFSA contributions and withdrawals.

Job Responsibility:

  • Financial Processing: Execute timely and accurate financial transactions (deposits and withdrawals) for client accounts, ensuring 100% data integrity
  • SLA Management: Prioritize and manage a heavy workload in a fast-paced environment to meet or exceed Service Level Agreement (SLA) commitments
  • Technical Support: Utilize advanced Excel skills and internal applications to manage system uploads/downloads and create End User Computing (EUC) tools
  • Compliance & Risk: Adhere to strict firm and industry regulations
  • identify and escalate non-standard or high-risk transactions to protect client and bank interests
  • Process Improvement: Participate in the analysis, testing, and implementation of new operating workflows to enhance service quality
  • Collaboration: Participate in daily 30-minute team huddles and maintain clear communication with internal partners regarding project progress

Requirements:

  • Proven background in Financial/Banking call centers or CSR roles (2-4 years)
  • Advanced Excel: Proficiency in Microsoft Excel is required, including familiarity with Macros
  • Strong comfort level navigating multiple software applications and a background in technical or data-driven environments
  • Post-secondary degree or diploma (Financial or Business-related coursework is a strong asset)
  • 2–4 years of overall professional experience (flexible depending on technical aptitude)
  • Attention to Detail: Crucial for handling high-risk money transactions and wealth documentation
  • Excellent written and verbal communication skills for internal stakeholder interaction
  • A commitment to providing a 'Legendary Client Experience' through accuracy and speed
  • Prior experience in a Banking, Financial Institution, or Corporate office
  • Specific product knowledge of RSPs and TFSAs
  • Prior experience in a customer service-oriented environment (handling inquiries via email/phone)

Nice to have:

  • Post-secondary degree or diploma (Financial or Business-related coursework is a strong asset)
  • Prior experience in a Banking, Financial Institution, or Corporate office
  • Specific product knowledge of RSPs and TFSAs
  • Prior experience in a customer service-oriented environment (handling inquiries via email/phone)
What we offer:
  • Long-Term Stability: 11-month initial contract with a strong possibility for extension or permanent conversion
  • Professional Growth: Gain hands-on experience with complex wealth products and high-risk financial transactions
  • Strong Team Culture: Join a close-knit, 12-person team that values collaboration and mutual support
  • Dedicated Training: Comprehensive onboarding followed by one-on-one training with a Team Lead

Additional Information:

Job Posted:
May 20, 2026

Expiration:
June 27, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Randstad - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
+ Unlock 30955 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Operations Officer II

Mgr-Front Office II

Responsible for all front office functions and staff. Areas of responsibility in...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 4 years experience in guest services, front desk, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
  • 2 years experience in guest services, front desk, or related professional area
Job Responsibility
Job Responsibility
  • Responsible for all front office functions and staff
  • Directs and works with managers and employees to execute front office operations
  • Improves guest and employee satisfaction
  • Maximizes financial performance of the department
  • Leads guest services team
  • Maintains guest services and front desk goals
  • Manages projects and policies
  • Ensures exceptional customer service
  • Manages and conducts human resource activities
  • Fulltime
Read More
Arrow Right

Production Operator II

At CVS Health, we’re building a world of health around every consumer and surrou...
Location
Location
United States , Glasgow
Salary
Salary:
17.00 - 25.65 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 6 months of experience in customer service
  • Ability to be fully on-site in the Glasgow, KY office
  • Demonstrated ability to see and read fine prints
  • Demonstrated finger dexterity for repetitive operative use of facility equipment
  • Ability to push, pull, and/or climb as required for position
  • Repetitive motions using hands/wrists required
Job Responsibility
Job Responsibility
  • Verification of materials and products as directed by procedures and/or batch record requirements
  • Labeling, inspecting, and production of final container products with manual and/or automated systems
  • Set-up, changeover, and operation of labeling and production equipment
  • Data entry and computer-generated labels
  • Maintains records and production area to comply with regulatory requirements, good manufacturing practices, and standard operating procedures
  • Performs reconciliation activities and determines compliance to specification, floats on all lines
  • Performs final production check of completed documents for completeness and accuracy
  • Review of completed batch records for compliance with cGMPs, validation, and standard operating procedure requirements
  • Reconciles labeling and product components to determine compliance with specifications
  • Assists in investigation of non-confirming results related to either reconciliation or production activities
What we offer
What we offer
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Fulltime
Read More
Arrow Right

Refreshments Operator II

We provide state-of-the-art coffee brewing equipment and break room supplies, an...
Location
Location
United States , Van Horn
Salary
Salary:
Not provided
aramark.com Logo
Aramark
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/ G.E.D required
  • Must have a valid driver’s license
  • Ability to communicate at high efficiency and effectiveness with clients and operations staff
  • Ability to respond quickly to changing demands
  • Must have good interpersonal skills and customer service skills acquired through 1-2 years of experience in a position requiring heavy public contact
  • Must possess an acceptable driving record in accordance with the CMV policy
  • Client interaction, communication, organization/time management are critical to the success of this role
  • Physical ability to repeatedly lift packages, up to 50lb (drinks and snacks)
  • Reasonably clean driving record
Job Responsibility
Job Responsibility
  • Unload and stock daily inventory at customer site
  • Manage the ordering, delivery and stocking of items at client location
  • Check and manage date coded products to insure freshness
  • Communicate with customer's employees about new product interest
  • Use a laptop computer to manage stocking PAR levels, product orders and client invoicing
  • Problem solving skills
  • Assistance with set up and break down, before and after, lunch service in Cafe when needed
  • Establishes and maintains a good working relationship and liaison with customers to project a positive image of the company and product
  • Performs repairs to best of ability. Calls in orders and service calls to main office
  • Distributes promotional materials and merchandises complete product line
Read More
Arrow Right

Property Administrative Specialist II

Property Administrative Specialist II position at The Ritz-Carlton Aruba, respon...
Location
Location
Aruba
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Enter and retrieve information contained in computer databases using keyboard, mouse, or trackball
  • Update records, files, reservations
  • Answer inquiries from guests
  • Transmit information or documents using computer, mail, or facsimile machine
  • Operate standard office equipment
  • Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
  • Handle incoming and outgoing mail
  • Create and maintain computer- and paper-based filing systems
  • Compile, copy, sort, and file records
  • Enter and locate work-related information using computers and/or point of sale systems
Job Responsibility
Job Responsibility
  • Deliver 'Gold Standards' of The Ritz-Carlton graciously and thoughtfully every day
  • Learn and exemplify Employee Promise, Credo and Service Values
  • Ensure excellence in the care and comfort of guests
  • Create experiences so exceptional that long after a guest stays, the experience stays with them
What we offer
What we offer
  • Equal opportunity employment
  • Valued and celebrated unique backgrounds
  • Creative, thoughtful and compassionate work environment
  • Chance to be proud of the work you do
  • Global team belonging
  • Becoming the best version of you
  • Fulltime
Read More
Arrow Right

Systems Administrator II

The ideal candidate for this position would have experience in fully virtualized...
Location
Location
United States , Fort Worth
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in fully virtualized environments
  • Over at least 5 years of hands-on experience
  • Working knowledge of VMWare 6.0+ and including implementation
  • Creation of PowerShell scripts to automate processes within the infrastructure
  • Administer Office 365 admin portal for end users
  • Working knowledge of connecting and managing cloud environments (Entra ID SSO environment)
  • Experience in all Windows based OS’s
  • Microsoft 2016 & 2019 Server Operating System
  • Microsoft Windows Operating Systems
  • Understanding of Microsoft Exchange Online applications
Job Responsibility
Job Responsibility
  • Maintain existing systems and the planning and implementation of new solutions to meet the business needs
  • Work with other members of the team and external vendors in a cooperative environment to solve business problems
  • Develop processes and procedures to manage the server environment
  • Develop and manage BCP and DR for the server environment
  • Ensure the server system environment meets the criteria for audits and inspections from different organizations
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan
  • Fulltime
Read More
Arrow Right

Help Desk Analyst II

Location
Location
United States , New York
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum of 5 years of experience in a technical support or help desk role
  • proficiency in troubleshooting and maintaining computer hardware, including desktops and laptops
  • strong knowledge of Microsoft Office 365, including setup and issue resolution
  • hands-on experience with ServiceNow ITSM for incident and request management
  • familiarity with mobile device management tools such as Intune
  • expertise in managing and troubleshooting authentication systems like Okta
  • solid understanding of Citrix and Cisco technologies
  • excellent communication skills and the ability to explain technical concepts to non-technical users.
Job Responsibility
Job Responsibility
  • Deliver prompt and effective support for hardware, software, and operating systems, addressing user issues across various platforms including Mac and Windows
  • manage and troubleshoot mobile devices, including Android systems, ensuring secure and efficient performance
  • support and maintain enterprise-level applications such as Microsoft Office 365, Citrix, and Intune
  • utilize ServiceNow ITSM to log, track, and resolve technical incidents and service requests
  • perform hardware diagnostics and repairs, ensuring minimal downtime for users
  • assist with user access management, including Okta and other authentication systems
  • collaborate with network and infrastructure teams to resolve connectivity issues and optimize performance
  • provide guidance and training to end users on system functionalities and best practices
  • maintain detailed records of technical solutions and contribute to the knowledge base for future reference
  • monitor and implement updates or patches to ensure systems remain secure and up-to-date.
What we offer
What we offer
  • Medical insurance
  • vision insurance
  • dental insurance
  • life insurance
  • disability insurance
  • 401(k) plan.
  • Fulltime
Read More
Arrow Right
New

Operations Officer II

We are seeking two highly organized and efficient Operations Officers to join ou...
Location
Location
Canada , Markham
Salary
Salary:
25.49 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
July 13, 2026
Flip Icon
Requirements
Requirements
  • 1–2 years of previous Administrative or Operations Officer experience
  • Fundamental understanding of AML Compliance standards
  • Excellent working knowledge of MS Word, Excel (basic formulas), Access, and Outlook
  • Proven typing speed of 60–65 WPM and the ability to multitask under pressure
  • Strong written and verbal communication skills for internal collaboration
  • Demonstrated ability to manage high volumes and strict deadlines
  • Ability to identify routine issues and address them with minimal discretion
  • A consistent team player who maintains high-performance standards
  • Previous experience within a Banking or Financial Institution
  • Familiarity with Host applications and C3 systems
Job Responsibility
Job Responsibility
  • Complete accurate onboarding of Web Business Banking applications onto mainframe and billing systems within established SLAs
  • Negotiated fee input and monthly billing processing
  • manage and process all ad-hoc billing spreadsheets and reprocess rejected items
  • Act as a primary point of contact for internal business partners, responding to all email inquiries in a timely and professional manner via Outlook and MS Teams
  • Prioritize and execute standard transactions using multiple internal systems and applications
  • Identify operational issues and escalate appropriately while looking for ways to enhance the overall customer experience
What we offer
What we offer
  • Stable Contract: 12-month assignment with the potential for extension or permanent conversion
  • Work-Life Balance: Hybrid schedule (4 days onsite, 1 day work-from-home) after training
  • Modern Office: Conveniently located at 3500 Steeles Avenue East, Markham
  • Intense Professional Development: Gain specialized knowledge in Web Business Banking (WBB), wire payments, and electronic funds transfer services
  • Fulltime
Read More
Arrow Right

Operations Officer II

We are seeking a detail-oriented and computer-savvy Operations Officer II to joi...
Location
Location
Canada , Markham
Salary
Salary:
25.34 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
June 05, 2026
Flip Icon
Requirements
Requirements
  • 2 to 4 years of relevant experience in administrative or operational roles
  • Advanced proficiency in Microsoft Excel, MS Office, Acrobat Reader, and general Windows applications
  • Excellent verbal and written communication skills
  • Proven ability to work independently, manage time effectively, and solve problems with strong attention to detail
Job Responsibility
Job Responsibility
  • Serve as the primary custodian for daily key controls, ensuring accurate sorting, distribution, and handling of incoming materials and sensitive documentation
  • Complete all assigned workloads in alignment with established Service Level Agreements (SLAs)
  • Actively review daily activities to identify opportunities for simplification and efficiency
  • Apply enterprise methodologies, including Anti-Money Laundering (AML) requirements and Business Continuity Management standards
  • Maintain a strong understanding of industry regulations and emerging issues
  • Manage sensitive customer data and confidential information with extreme discretion
  • Actively participate as a contributing member of a 10-person team
  • Build operational knowledge by thinking critically about workflows
  • Take ownership of personal growth through ongoing learning, cross-training, and skill-building activities
What we offer
What we offer
  • Significant potential for contract extension or transition into a permanent Full-Time Employee (FTE) role
  • Gain experience with a leading global financial institution
  • Access to a dedicated corporate shuttle service
  • Comprehensive on-the-job training
  • Fulltime
Read More
Arrow Right