Operations Officer II - Bilingual

We are seeking a highly motivated and detail-oriented Bilingual (English/French) Operations Officer II to join our Small Business Banking Account Review (SSBAR) team. In this role, you will be part of a centralized, national unit responsible for streamlining the review of new business accounts and non-personal terms across Canada. You will ensure that all new Small Business Banking accounts and maintenance changes are compliant with the Bank’s policies and regulatory standards. This is a 1-year contract starting in April 2026, offering excellent exposure to Business Banking operations and the opportunity to work within a high-performing, fast-paced team. As an Operations Officer II, you are responsible for reviewing system inputs and business-specific documentation for compliance and accuracy. Operating within a high-volume queue system, you will verify AML (Anti-Money Laundering), KYC (Know Your Customer), and KYB (Know Your Business) information. This is a back-office role that requires strong analytical skills and the ability to work efficiently to meet strict Service Level Agreements (SLAs) while maintaining the highest quality of work.