Operations Officer I

We are seeking a motivated and detail-oriented Operations Officer I to join our Government Request for Information team. This role provides critical back-office operational support, performing specialized transactions and processing activities initiated through branch and phone channels. This is a 6-month contract with a strong possibility for extension or permanent conversion based on performance. It is an ideal entry-level opportunity for those looking to build a career in the financial industry. ... As an Operations Officer I, you will support the Government Request for Information team by handling customer-initiated requests such as statement reprints, cheque copies, account maintenance, and electronic bill payments. This is a 100% back-office position that requires high accuracy, a strong sense of initiative, and the ability to work within strict Service Level Agreements (SLAs). You will work within a collaborative team of 22 members in a fast-paced, deadline-driven environment.