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We are seeking two meticulous and motivated Operations Officers to join a collaborative Business Services team at a premier financial institution in downtown Toronto. This role is 100% back-office focused, primarily handling the review and processing of financial transfers and documentation. If you have a sharp eye for detail, a professional demeanor, and a desire to gain high-level exposure to the banking industry, this is an ideal opportunity to grow your career within a structured and supportive environment. Duration: May 11, 2026 – September 5, 2026 (Potential for extension/conversion). Schedule: Monday – Friday, 8:30 AM – 5:00 PM. Location: Toronto (Hybrid - 4 days onsite). Interview Process: 1-round virtual interview.
Job Responsibility:
Review and execute a daily list of financial transfers accurately and within established Service Level Agreements (SLAs)
Ensure all transfer documentation is in good order, validating information and identifying discrepancies before final processing
Prioritize own workload to meet strict daily deadlines, handling high volumes of transactions with consistent accuracy
Adhere to enterprise frameworks (including Anti-Money Laundering and Business Continuity Management) and comply with the Bank Code of Conduct
Actively review internal activities and provide suggestions to strengthen operating models or elevate service quality
Interact with internal partners to resolve processing issues or clarify transaction details in a timely, effective manner
Requirements:
Post-secondary education is required
1–2 years of relevant experience in a professional office or operational environment
Excellent verbal and written communication skills for internal reporting and daily 15-minute team huddles
Proficiency in Microsoft Excel and the ability to quickly learn new internal software and platforms
An uncompromising focus on accuracy
you are someone who double-checks work to ensure error-free deliverables
A positive attitude and the ability to integrate well into a team-oriented culture
Motivated to work independently once initial shadowing and training are complete
Ability to stay goal-oriented while adapting to changing policies and procedures
Nice to have:
Previous experience in the Banking/Financial Services industry
Prior experience in a high-volume Customer Service or administrative role
What we offer:
Prime Location: Based at 77 Bloor Street West, working in a hybrid model (4 days per week onsite)
Career Growth: Strong possibility for contract extension or permanent conversion based on performance
Collaborative Culture: Join a friendly team of 14 where teamwork and independent initiative are equally valued
Professional Exposure: Gain foundational experience in banking operations and enterprise-level risk management frameworks