Operations Officer I Job at Randstad (Mississauga)

Operations Officer I

Randstad

Location:
Canada , Mississauga

Category:
Office Administration

Contract Type:
Not provided

Salary:

22.23 USD / Hour

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Job Description:

We are seeking three highly motivated and detail-oriented Operations Officers I to join our Government Request for Information team in Mississauga. In this critical back-office role, you will be responsible for processing official information requests, ensuring all data is handled with the highest degree of accuracy and confidentiality. This is a 6-month contract with a strong possibility for extension or permanent conversion based on performance. As an Operations Officer I, you will provide essential operational support by fulfilling government requests for information. Operating in a 100% back-office environment, you will navigate multiple databases and applications to ensure all business processes are completed accurately and within strict Service Level Agreements (SLAs). This role requires a professional who can exercise extreme discretion when managing sensitive customer data and confidential correspondence.

Job Responsibility:

Process government requests for information by accurately extracting and validating data from internal systems
Manage and complete assigned workloads to consistently meet service and productivity requirements
Apply necessary due diligence to ensure the accuracy of all transactions and activities in accordance with operating policies
Identify and escalate non-standard or high-risk activities to management as necessary
Exercise high discretion in managing sensitive information and correspondence, ensuring full compliance with the Bank Code of Conduct
Participate fully as a member of an 18-person team, contributing to a positive, diverse, and equitable work environment
Think critically about current workflows and share ideas for process enhancements and operational efficiencies
Keep team members updated on relevant information related to day-to-day activities and participate in cross-training opportunities

Requirements:

2–4 years of overall professional experience, ideally in a data-intensive or administrative role
Proficiency in Microsoft Office Suite and comfort working with multiple databases and applications
Exceptional accuracy and a strong focus on high-detail tasks
Proven ability to multitask and meet strict deadlines/SLAs
Strong verbal and written communication skills for internal team coordination
Post-secondary degree or diploma
Ability to commute to the Mississauga office (Tahoe Blvd) within 30 minutes

Nice to have:

Previous experience in a Banking or Branch environment
A background in Business or financial operations
A proactive, adaptable "team player" mindset with an eagerness to stay long-term

What we offer:

Gain deep foundational knowledge of the banking industry and government regulatory processes
High possibility of moving into a permanent, full-time role based on performance
Work within a supportive team of 18 members with a strong emphasis on team effectiveness
Benefit from a structured 3-week onsite training period to ensure your success

Additional Information:

Job Posted:
April 28, 2026

Expiration:
June 06, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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