Operations Officer I Job at Randstad (Toronto)

Operations Officer I

We are seeking an enthusiastic, detail-oriented, and highly adaptable Operations...

Location

Canada , Mississauga

Salary:

22.25 CAD / Hour

Randstad

Expiration Date

July 27, 2026

Requirements

2 to 4 years of professional experience in an operational, administrative, or data-intensive environment
Completed post-secondary education
Proven track record of multi-tasking and meeting strict productivity and time-based metrics
Proficient with MS Office and highly comfortable navigating multiple databases, software applications, and internal systems simultaneously
Strong verbal and written communication skills (internal interaction only), high initiative, and a collaborative team-player mindset
Exceptional focus on accuracy and quality control

Job Responsibility

Efficiently and accurately process government requests for information in compliance with operational policies and procedures
Complete assigned workloads systematically to consistently meet strict Service Level Agreements (SLAs) for productivity and turnaround time
Exercise absolute discretion when managing highly confidential customer data and correspondence
escalate non-standard or high-risk activities appropriately
Conduct necessary due diligence to ensure the absolute accuracy of all transactions, records, and activities
Think critically about daily workflows, actively participate in identifying process improvements, and share innovative ideas with the team
Participate fully in a positive, diverse, and equitable team environment
support peers by sharing knowledge and engaging in cross-training initiatives

What we offer

High potential for contract extension or conversion to a permanent, full-time role based on your performance
Comprehensive 3-week training program
Collaborative culture with a supportive team of 18 professionals and daily 15-minute huddle
Gain valuable foundational knowledge of back-office banking operations and compliance
Predictable daytime hours with optional overtime opportunities based on business volumes

Fulltime

Operations Officer I - Bilingual

We are seeking three professional, Bilingual (French/English) communicators to j...

Location

Canada , Toronto

Salary:

25.34 CAD / Hour

Randstad

Expiration Date

June 26, 2026

Requirements

Absolute fluency in both French and English (verbal and written) is required
1–2 years of experience in a customer service or professional office environment
Exceptional phone presence and the ability to explain complex processes to external stakeholders
Proficiency in Microsoft Office (specifically Excel) and the ability to learn internal banking platforms quickly
A strong commitment to the role and the ability to adhere to a fixed Monday–Friday (8:30–5:00) schedule
Attention to Detail: Crucial for managing data entry and client file updates
Organization: Ability to prioritize a high volume of calls and deliverables simultaneously

Job Responsibility

Handle 100% phone-based interactions with external clients, acting as the primary intake point for operational requests
Accurately place incoming requests into the processing team's queue and provide timely status updates to clients
Execute transactions accurately and on time, adhering to formal Service Level Agreements (SLAs)
Navigate multiple banking systems to validate information and update customer data with 100% accuracy
Identify and escalate processing or operational issues to the appropriate function/partner to maintain service quality
Consistently exercise discretion and manage sensitive information in adherence with the Bank Code of Conduct

What we offer

Prime Location: Based at Bloor Street West with a hybrid schedule (4 days onsite, Friday Work-From-Home)
Structured Training: 2–3 weeks of comprehensive training and shadowing
Team Environment: Join a collaborative and stable team of 12–14 members
Corporate Exposure: Gain high-level experience in bank operations, industry regulations, and client relationship management

Fulltime

Officer – Margin & Collateral Operations – Markets Operations

Citi is a world-leading global bank with approximately 200 million customer acco...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor's/University degree or equivalent experience
Typically 1-5 years of experience in financial services, preferably within operations, margin and collateral, or control functions
Strong attention to detail, with evidence of ability to manage multiple tasks and work towards deadlines
Strong analytical and problem-solving skills, with a creative and structured approach
Excellent written and verbal communication skills, capable of clear and concise interaction
Ability to effectively prioritize, manage time, and adapt to changing deadlines
Self-reliant, good problem solver, and results-oriented
Proficient in MS Office (Excel and Word)
Comfortable working in a team environment, taking initiative and recommending process improvements
Demonstrates sound judgment and a strong risk management mindset

Job Responsibility

Perform daily margin and collateral operational processes, including validating margin requirements and executing control checks
Identify, investigate, and escalate discrepancies or exceptions found in margin calculations and related data
Proactively identify control deficiencies, operational discrepancies, and potential risk events, escalating them appropriately and in a timely manner
Collaborate with internal teams and external counterparts to resolve operational exceptions and facilitate seamless workflow
Support the implementation and ongoing operation of preventative controls to mitigate operational risks and ensure process integrity
Manage various data inputs and outputs to ensure accurate and timely reporting for stakeholders
Contribute to the monitoring of key risk indicators and assist in preparing relevant control reports
Develop a good understanding of products, processes, and industry practices within margin and collateral
Champion diversity and inclusion, supporting a work environment that allows our People to thrive and excel
Promote a culture of continuous improvement, cultivating a robust service and control environment

Fulltime

Student Admissions Officer (Operations)

A permanent full-time position of Student Admissions Officer (Operations) is ava...

Location

United Kingdom , Manchester

Salary:

37694.00 - 46049.00 GBP / Year

The University of Manchester

Expiration Date

June 25, 2026

Requirements

Substantial experience of administrative systems and processes
providing procedural advice and guidance
excellent IT, problem solving, analytical, communication and interpersonal skills
ability to work with both systems and colleagues to drive forward continuous improvement

Job Responsibility

Delivery of technologies and processes which support the processing of applications and admissions
managing a team of admissions functional co-ordinators and first-line support staff
ensuring admissions processes keep running smoothly

What we offer

Fantastic market leading Pension scheme
Excellent employee health and wellbeing services including an Employee Assistance Programme
Exceptional starting annual leave entitlement, plus bank holidays
Additional paid closure over the Christmas period
Local and national discounts at a range of major retailers

Fulltime

Operations Officer II

We are seeking a detail-oriented and analytical Operations Officer II to join ou...

Location

Canada , Ottawa

Salary:

24.22 USD / Hour

Randstad

Expiration Date

August 06, 2026

Requirements

2 to 4 years of experience working within a banking or financial institution
Solid professional background or familiarity with financial compliance activities
Strong hands-on experience with Microsoft 365 (specifically Excel, Word, and Outlook)
University degree in Business, Finance, or a related field (or equivalent professional experience)
Attention to Detail
Prioritization
Tech-Savvy
Team Player

Job Responsibility

Receive, review, and process operational and financial requests submitted through Salesforce from internal partners
Manage Registered Retirement Plans (RRSPs) in strict accordance with Canada Revenue Agency (CRA) guidelines
Ensure full compliance with all applicable financial regulations, policies, and tax deduction requirements
Accurately process withdrawals, transfers, and account updates related to retirement funds
Meet daily productivity and quality standards based on strict operational SLAs
Participate in brief daily team huddles (approx. 20 minutes) to align on targets and updates

What we offer

Top-Tier Experience: Gain valuable experience working within a leading financial institution
Great Team Culture: Join a highly collaborative, supportive, and structured team environment
Career Growth: Strong potential for contract extension or permanent conversion based on your performance and business needs
Work-Life Balance: Enjoy a predictable schedule with a hybrid work model (Fridays work-from-home) after your initial training period

Fulltime

Operations Officer II

Are you a detail-oriented professional thrives in a fast-paced environment? We a...

Location

Canada , Markham

Salary:

25.49 USD / Hour

Randstad

Expiration Date

August 01, 2026

Requirements

Operational Excellence: Proven experience in a previous administrative or operations officer role, with the ability to manage queues under pressure
Fast-Paced Adaptability: Exceptional multitasking skills and a proven ability to thrive in a high-volume, deadline-driven environment
Compliance Awareness: A solid foundational understanding of Anti-Money Laundering (AML) compliance and banking regulations
Technical Proficiency: Strong computer skills, including a basic understanding of the MS Office Suite (specifically Excel), and a minimum typing speed of 60–65 WPM
Communication: Strong oral and written communication skills for seamless internal collaboration
Education: High school diploma is required
A self-starter with an eagle eye for detail who can seamlessly balance independent work with a team-oriented mindset

Job Responsibility

Account Management: Open new commercial deposit accounts and process account change requests (such as modifications to signing authority)
Documentation: Review, compile, and process complex legal and supporting documentation for account openings and maintenance via Letters of Direction
Compliance & Risk Mitigation: Strictly follow AML, regulatory, and legal compliance requirements to mitigate risk for the institution
Queue Management: Actively monitor and manage incoming queues to ensure all individual and team Service Level Agreements (SLAs) and benchmarks are met
Collaboration: Attend team meetings and connect via MS Teams with internal partners to resolve customer and partner inquiries efficiently

What we offer

Professional Growth: Gain high-value commercial banking compliance and AML exposure
Work-Life Balance: Structured Monday to Friday daytime schedule with a predictable hybrid work model (4 days onsite, 1 day work-from-home after training)
Onsite Perks: Free onsite parking in Markham
Collaborative Culture: Join a supportive, energetic team of 24 professionals with structured leadership and mentorship

Fulltime

Operations Officer III – Bilingual

Are you a fully bilingual professional with a strong background in the financial...

Location

Canada , Mississauga

Salary:

31.74 USD / Hour

Randstad

Expiration Date

August 03, 2026

Requirements

Fully bilingual in English and French (fluent written and verbal communication skills)
Minimum of 4 years of experience within the banking or financial services industry
Proven hands-on experience conducting Know Your Customer (KYC) compliance checks
Solid background in a call center or customer-facing environment handling inbound and outbound calls
Strong working knowledge of Microsoft 365 (Word, Excel, Outlook)
Meticulous attention to detail and high accuracy rates
Strong customer service orientation with a collaborative, team-player spirit
Adaptability to changing policies, procedures, and rotational shift schedules
Excellent organizational and time-management skills to handle high volumes of work

Job Responsibility

Handle inbound and outbound calls to verify customer information and conduct thorough Know Your Customer (KYC) checks
Perform critical back-office admin tasks, including high-volume data entry, documentation review, and accurate record maintenance
Provide clients with precise details regarding various types of wire transfers (confirming and validating details only
no manual processing of wires required)
Execute transactions accurately and on time, consistently meeting established Service Level Agreements (SLAs) and productivity targets
Apply due diligence in adherence to operating policies, Anti-Money Laundering (AML) frameworks, Business Continuity Management, and the Bank Code of Conduct
Investigate and escalate non-standard or high-risk activities appropriately
Actively review internal processes and collaborate with team members during daily meetings to share ideas that elevate service quality

What we offer

Premium Hybrid Model: Enjoy the collaborative energy of working onsite with your team 4 days a week, with the comfort of working from home every Friday
Elite Corporate Experience: Gain valuable, resume-building experience working within a leading Canadian financial institution
Growth Potential: While initially a 12-month parental leave backfill, there is a strong possibility of contract extension based on your performance and evolving business needs
Supportive Culture: Benefit from a structured 3-week training period embedded within a highly collaborative, supportive, and close-knit team of 15 professionals

Fulltime

Operations Officer II

We are seeking a highly analytical and detail-oriented Operations Officer II to ...

Location

Canada , Toronto

Salary:

25.36 CAD / Hour

Randstad

Expiration Date

July 20, 2026

Requirements

1–2 years of overall professional experience in an operations, administrative, or data-intensive role
Advanced Excel Capabilities: Strong proficiency in Microsoft Excel, specifically with a proven ability to perform VLookups and manage data sets seamlessly
Volume & Velocity: Demonstrated capability to maintain exceptional attention to detail while managing heavy work volumes under tight timelines
Communication: Strong verbal and written communication skills for internal partner collaboration
Education: Completed Post-Secondary education
Soft Skills & Profile: Highly organized with excellent quantitative, analytical, and time management skills
Adaptable mindset with the ability to quickly adopt new software, technologies, and changing operational procedures
Self-motivated and goal-oriented team player

Job Responsibility

Financial Transaction Processing: Execute a broad range of operational support tasks, including processing withdrawals, fund transfers, and specialized financial transactions accurately
Data Management: Utilize advanced Excel functions daily to sort, verify, and handle high volumes of transaction data
SLA Compliance: Adhere to strict deadlines and handle heavy processing volumes to ensure all business objectives and Service Level Goals are met
Due Diligence & Risk Management: Follow stringent audit and process guidelines to ensure the absolute accuracy of all transactions
identify and escalate operational risks as necessary
Team Collaboration: Actively participate in daily morning touchpoints/huddles to coordinate workload distribution and process improvements

What we offer

Prime Location: Work in the heart of the city at 77 Bloor Street West, Toronto
Structured Training: Benefit from a 2-week training period featuring direct peer-shadowing to ensure your success
Supportive Culture: Join a closely-knit, collaborative team structure that prioritizes ongoing professional development
Career Growth: A 6-month contract with a strong possibility of extension or permanent conversion based on performance

Fulltime

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Operations Officer I

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